DigitalOcean Outage History

DigitalOcean experienced partial service disruptions affecting Kubernetes cluster provisioning and the NYC3 region network. Users attempting to provision Kubernetes clusters, including version 1.31.1-5, reported delays and slower provisioning times. The issue began at 6:30 PM UTC when the Kubernetes component entered a degraded state, while a separate NYC3 network maintenance window commenced at 9:00 PM UTC.

Status updates from DigitalOcean indicated ongoing maintenance and gradual restoration. The NYC3 network maintenance ran from 9:00 PM UTC to 12:00 AM UTC, with Kubernetes global provisioning activity recovering as updates progressed. By 12:00 AM UTC, NYC3 networking was reported as up and Kubernetes provisioning returned to normal. The incident affected 2 components (Kubernetes / Global and Networking / NYC3) and involved 4 official status updates during its course.

DigitalOcean reported a regional network connectivity issue in the SFO3 data center, causing degraded networking and failures provisioning Load Balancers in SFO3. The outage began at Jan 7, 2025 4:00 PM UTC and was resolved by Jan 7, 2025 4:10 PM UTC, lasting about 10 minutes. DigitalOcean issued 2 status updates during the incident and noted that some services may experience brief connectivity hiccups as changes to revert were applied. The issue was confined to the SFO3 region, with no confirmed impact beyond that region.

DigitalOcean experienced a regional network outage in the SFO3 data center, causing connectivity disruptions and provisioning failures for Load Balancers in SFO3. The incident began at Jan 7, 2025 2:50 PM UTC and was resolved by Jan 7, 2025 3:55 PM UTC, lasting about 1 hour and 5 minutes. Engineers investigated and mitigated the issue by reverting recent changes. Some services began recovering, but DigitalOcean noted that there could be short periods of renewed connectivity issues as the reverts progressed.

Two status updates were published during the incident, and the impact was localized to the SFO3 region, indicating no global disruption to all DigitalOcean customers.

During scheduled maintenance in the SFO3 data center, DigitalOcean experienced a partial outage impacting the Cloud Control Panel's ability to input new credit card details and causing network connectivity issues for resources in the SFO3 region. Users may have encountered errors when attempting to add cards and experienced latency or timeouts when interacting with SFO3 resources. The incident began around 1:24 PM UTC and was resolved by 2:15 PM UTC, lasting about 51 minutes. The provider issued 5 status updates during the incident, and the affected components were Cloud Control Panel and Networking / SFO3.