Eurofiber Outage History

The outage affected the Oostende region in Belgium after Eurofiber reported a suspected cable cut in Oostende, with multiple links going down as engineers investigated. The incident began at May 12, 2025 3:45 PM UTC and was resolved by May 12, 2025 10:56 PM UTC, lasting approximately 7 hours and 11 minutes.

A subsequent hardware issue on a Eurofiber node in Oostende was identified, contributing to the degradation before services were restored. The provider issued three status updates during the incident.

Eurofiber reported a regional outage in Arnhem affecting multiple connections. The outage began at May 8, 2025 11:30 AM UTC and Eurofiber said they were investigating and would dispatch a contractor, with no ETA initially. The disruption lasted about 17 hours and 15 minutes and was resolved by May 9, 2025 4:45 AM UTC. This incident was localized to the Arnhem area with no indication of broader impact.

Eurofiber issued two status updates during the incident: an initial outage notice and a restoration confirmation.

An outage began on May 1, 2025 8:35 PM UTC after a cable cut affected the Rotterdam region, causing regional connectivity loss. A contractor was on site and there was no estimated restoration time at that moment.

The incident progressed to degraded service on 1:30 AM UTC as technicians installed a new cable and began splicing fibers; connections were slowly coming back online and an estimated recovery around 5:00 AM UTC was provided. The provider issued 3 status updates during this period.

By May 2, 2025 2:40 AM UTC the service was restored. The outage lasted about 6 hours and 5 minutes and primarily impacted the Rotterdam region's fiber network.

Eurofiber faced a regional outage in Rumst, Belgium after a cable cut began around Apr 30, 2025 6:30 PM UTC. The disruption affected the local Eurofiber network and left some services degraded or unavailable while technicians were dispatched. Eurofiber's updates described that a new cable between two handholes had been installed and welding and splicing would restore connections, though no estimated time to repair was provided initially.

Over the course of the incident, the fault moved from outage to degraded as work progressed. At Apr 30, 2025 8:47 PM UTC Eurofiber reported that many connections had already been repaired and that the contractor would continue welding and start splicing the remaining connections. The final update at Apr 30, 2025 10:15 PM UTC indicated the issue was resolved and services were restored. The outage lasted approximately 3 hours and 45 minutes and affected a regional footprint around Rumst, Belgium, with three status updates issued during the incident.

Eurofiber experienced a planned maintenance window in Diegem, Belgium that overran, causing a brief disruption to services. The outage began at Apr 25, 2025 6:00 AM UTC and lasted until Apr 25, 2025 9:25 AM UTC, about 3 hours and 25 minutes. The incident was initially listed as maintenance, then upgraded to a degraded state at Apr 25, 2025 7:15 AM UTC as engineers were dispatched on site to localize the issue; service was restored by Apr 25, 2025 9:25 AM UTC. The initial estimated resolution was Apr 26, 2025 5:50 AM UTC.

Eurofiber reported cable damage in the Groningen region, prompting maintenance to replace the affected cable. The work was planned to start around 20:00 local time and was expected to last several hours; if your connection remained active, it could be interrupted during the restoration window. The incident began with a maintenance update at Mar 26, 2025 1:10 PM UTC and an estimated resolution around Mar 26, 2025 10:07 PM UTC. The service moved back to normal later, with restoration confirmed at Mar 27, 2025 4:50 PM UTC after roughly 27 hours of impact.

Eurofiber experienced a regional maintenance incident in the Amsterdam area after cable damage forced the affected line to be cut, causing several connections to go down. The outage began at Mar 19, 2025 8:45 PM UTC and affected services in the Amsterdam region; a repair window of about 5 hours was initially estimated. The incident page published updates indicating progress, with the end time initially around 11:00 PM UTC.

Eurofiber experienced a regional outage in the Amsterdam area caused by a damaged cable that had to be cut, which knocked out several connections in Amsterdam. Repair work was indicated to take about five hours. The outage began at Mar 19, 2025 5:01 PM UTC and service was restored by Mar 19, 2025 7:46 PM UTC, a duration of roughly 2 hours and 45 minutes. The provider posted two updates during the incident, noting the cable damage and the estimated restoration window, with an expected restoration around 10:00 PM UTC. The disruption was localized to the Amsterdam region.

Eurofiber experienced a regional outage in Mons tied to planned works, causing brief interruptions to customer connections in the Mons region. The incident was linked to maintenance activity, and services were briefly interrupted as the work was paused to prevent further disruptions.

The outage began on Mar 11, 2025 2:31 PM UTC and was resolved by Mar 12, 2025 7:30 PM UTC, lasting roughly 29 hours. The provider issued 2 status updates during the incident, first to announce maintenance and later to confirm the resolution.

Eurofiber experienced a power outage at its Leiden location (postcode 2344CP), impacting the Leiden POP site and related network connectivity. The outage began at Feb 13, 2025 1:41 PM UTC and a contractor was dispatched to investigate, with no official resolution time initially provided. This was a localized disruption affecting the Leiden area only.

By 4:00 PM UTC, the contractor arrived at the POP location with a standby generator and the circuits were observed back up. Full restoration followed by Feb 13, 2025 5:35 PM UTC, for a total duration of about 3 hours and 54 minutes. The provider issued 4 status updates during the incident detailing investigation progress and the restoration. The impact remained confined to the Leiden area with no widespread service effects reported.