Is Gladly Hero Solution down?
Current Gladly Hero Solution status is UP

We checked the official Gladly Hero Solution Status Page 11 sec. ago. Learn more
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Recent Gladly Hero Solution Outages and Issues

Follow the recent outages and downtime for Gladly Hero Solution in the table below.

Start Time

Type

Length

Message

Details

December 01, 2023 21:51 UTC

WARN

about 1 hour

Identified Transient Network Issues Impacting Gladly Services

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Start Time

December 01, 2023 21:51 UTC

Type WARN
Affected Components

Gladly Hero Solution

Message

Identified Transient Network Issues Impacting Gladly Services

Details

Identified - Gladly has identified a transient network issue impacting Gladly Services. We are working as expediently as possible to resolve this and will continue updating the Statuspage every 30 minutes.Please contact Gladly Support should you have any questions or use this alternative form if you are unable to access the Help page. Dec 01, 2023 - 13:51 PST

November 05, 2023 05:01 UTC

MAINT

about 2 hours

Major Database Upgrade

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Start Time

November 05, 2023 05:01 UTC

Type MAINT
Affected Components

Gladly Hero Solution

Message

Major Database Upgrade

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 04, 2023 - 22:00 PDT

October 09, 2023 18:31 UTC

DOWN

22 minutes

Eg. [Agents Unable To Login to Gladly] OR [Gladly Channel Disruption]

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Start Time

October 09, 2023 18:31 UTC

Type DOWN
Affected Components

Gladly Hero Solution

Message

Eg. [Agents Unable To Login to Gladly] OR [Gladly Channel Disruption]

Details

Identified - Beginning 11:24 AM PT today, Gladly is experiencing an issue resulting in Agents being unable to access the Production environment. We expect to have a fix for this issue soon and are working on deploying that as expediently as possible.We will continue to update this Status Page every 30 minutes or upon resolution - whichever comes soonest. Please contact Gladly Support should you have any questions or use this alternative form if you are unable to access the Help page. Oct 09, 2023 - 11:31 PDT

No outages or status changes in the last 24 hours

Gladly Hero Solution status, last 24 hours:

3:00 AM
9:00 AM
3:00 PM
9:00 PM
3:00 AM
3:00 AM
3:00 PM
3:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Gladly Hero Solution Outage and Status History

We've been monitoring Gladly Hero Solution outages since December 5, 2022.
Here's the history of service outages we've observed from the Gladly Hero Solution Status Page:

June 2024

May 2024

April 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,950 status pages

About Our Gladly Hero Solution Status Page Integration

Gladly Hero Solution is a CRM, IT, and Project Management solution that StatusGator has been monitoring since December 2022. Over the past over 1 year, we have collected data on on more than 78 outages that affected Gladly Hero Solution users. When Gladly Hero Solution publishes downtime on their status page, they do so across 17 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Gladly Hero Solution to get notified when it's down, is under maintenance, or has an outage. We've sent more than 200 notifications to our users about Gladly Hero Solution incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Gladly Hero Solution is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Gladly Hero Solution is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Gladly Hero Solution posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Gladly Hero Solution enters a pre-planned maintenance window, keeping you up to date.

Since Gladly Hero Solution publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Gladly Hero Solution posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Gladly Hero Solution has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Gladly Hero Solution has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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