Google Workspace Outage History

Google Workspace experienced a brief login incident impacting multiple services, including Gmail, Admin Console, Google Chat, ChromeOS, and Chrome Browser. Users worldwide reported sign-in problems and difficulty accessing Google Workspace apps. The outage began around 3:00 PM UTC and lasted about one hour, with service restoration by 4:57 PM UTC UTC. The provider issued three status updates during the incident, noting mitigations and eventual restoration of the affected services. A sizable volume of user reports across regions indicated broad impact before services returned to normal.

The NotebookLM component within Google Workspace experienced an outage beginning at 8:47 PM UTC and was resolved by 3:02 AM UTC, lasting about 6 hours and 15 minutes. NotebookLM appeared degraded during the incident, with users reporting issues such as being unable to access NotebookLM features and receiving server errors. The Google Workspace status page posted two updates during the incident as the affected NotebookLM service deteriorated before returning to normal.

The outage affected users in multiple locations, including the United States and Peru, indicating a broad but not universal impact. By 3:02 AM UTC, NotebookLM was restored to normal operation. This mid-length disruption disrupted workflows that rely on NotebookLM for note-taking and document tasks.

Google Meet within Google Workspace experienced degraded performance, with users reporting issues joining meetings, video problems, and pages not loading. The outage began on Sep 8, 2025 5:52 PM UTC and was resolved by Sep 8, 2025 6:42 PM UTC, lasting about 50 minutes. The Google Workspace status page issued two updates during the incident, documenting the degraded service and subsequent recovery.

The disruption appeared broad, with reports from many regions describing meeting join failures, blank screens, and audio/video issues. After the incident was addressed, Google Meet returned to normal and the status page reflected the resolution.

Google Drive experienced a brief degraded service incident beginning 6:17 PM UTC and ending 7:52 PM UTC. The outage affected access to Drive and file operations, with users reporting issues interacting with Drive features. The incident lasted approximately 1 hour and 35 minutes and prompted two official updates from Google during the event, as Drive moved from a degraded state back to normal. The impact appeared limited to Google Drive with no widespread disruption to other Google Workspace services.

Google Workspace experienced a regional degradation affecting multiple products for some customers in the Europe, Middle East, and Africa region. Gemini-related features such as Add File and Link File within Gems were among the reported issues, and Gmail, Google Drive, and Google Calendar also showed symptoms of degraded availability for affected users.

According to Google status updates, the outage began on 7:43 AM UTC and was resolved by 9:37 AM UTC after engineers investigated and confirmed recovery. The Gemini component and other services moved from degraded to operational as the incident progressed, and multiple status updates were posted during the event.

Impact was regional and partial rather than a global outage, with affected users across the EMEA region. The outage lasted roughly 1 hour and 54 minutes and impacted Gemini, Google Drive, Gmail, and Google Calendar.

Google Workspace experienced a ChromeOS-related sign-in disruption affecting ChromeOS M-139 devices. Users attempting to sign in faced authentication failures that impacted Single Sign-On with Clever and Classlink, and some users reported 2-Step Verification failures. The outage began on 7:17 PM UTC and lasted a little over 26 hours, with service restored by 9:37 PM UTC.

Google's ChromeOS team issued updates via the Google Workspace status page. The ChromeOS component was listed as degraded (warn) during the incident and later returned to normal operation. The provider posted two official status updates during the event. Workarounds were provided: rolling back to ChromeOS M-138 or changing the LoginAuthenticationBehavior to use the default GAIA authentication flow to bypass the affected path.

The issue appeared to affect users across multiple regions, with reports of sign-in and access problems from diverse locations. As services stabilized, authentication and access to Google Workspace apps resumed normal operation.

Google Docs editors across Docs, Sheets, Slides, and Drawings experienced a brief outage with 500 errors when accessing editors, disrupting editing and collaboration for a subset of users. The outage began at Aug 25, 2025 9:27 PM UTC and was resolved by Aug 25, 2025 10:52 PM UTC, lasting about 1 hour and 25 minutes.

Google Workspace communicated mitigation and ongoing monitoring via the status page, issuing two updates during the incident as services were restored. Report volume was limited, with a small number of user reports indicating the issue.

Google Voice on Google Workspace experienced a brief degradation beginning at 8:02 PM UTC as mitigation work was underway by Google's engineering team. The issue was listed as a degraded state for the Google Voice component, with no ETA for mitigation. The incident appeared to be limited to Google Voice and did not indicate broader impacts across Google Workspace. The provider issued 2 status updates during the event, and the service returned to normal by 9:07 PM UTC, lasting approximately 1 hour and 5 minutes. User reports were limited, reflecting the short-lived nature of the incident.

On Jul 18, 2025 3:37 PM UTC, Google Workspace reported elevated latency and error rates across multiple services, including Google Meet, Gmail, Google Drive, and Google Workspace Support. Users experienced delays, read/write errors, and intermittent connectivity for approximately Jul 18, 2025 3:37 PM UTC to Jul 18, 2025 4:02 PM UTC, a duration of about 25 minutes. The incident affected four components and was reflected in the status page updates as degraded performance across the suite.

Google Drive for Desktop users experienced unexpected logouts and access issues, primarily impacting enterprise customers. The outage began on Jul 16, 2025 5:24 PM UTC and lasted until Jul 17, 2025 2:02 AM UTC, spanning about 8 hours and 38 minutes. Affected users reported being signed out and seeing administrator-related errors; file access and syncing were disrupted for Drive for Desktop while other Drive services were not described as broadly impacted.

Google Workspace posted two official updates during the incident. The first acknowledged the disruption and said the source had been identified and a fix was being rolled out; the second indicated progress toward resolution and that service would be restored. The scope appeared limited to enterprise deployments of Drive for Desktop, with reports coming from multiple regions indicating a broader impact among affected customers.