Follow the recent outages and downtime for HelpDesk in the table below.
Start Time |
Type |
Length |
Message |
Details |
|||||
---|---|---|---|---|---|---|---|---|---|
December 11, 2023 13:56 UTC |
WARN |
25 minutes |
Issues with processing ticket counters |
See more
|
|||||
March 13, 2023 09:21 UTC |
WARN |
40 minutes |
Issues with accessing application |
See more
|
|||||
April 22, 2022 13:33 UTC |
WARN |
about 1 hour |
Unavailability of the HelpDesk Agent Application |
See more
|
|||||
August 12, 2021 16:36 UTC |
DOWN |
about 3 hours |
HelpDesk unavailability |
See more
|
|||||
July 22, 2021 15:51 UTC |
DOWN |
about 1 hour |
Impaired access to HelpDesk application |
See more
|
|||||
2024-04-11 14:32:04 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more | |||||
2024-04-11 14:32:04 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more | |||||
2024-04-11 14:32:04 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more | |||||
2024-04-11 14:32:04 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more | |||||
2024-04-11 14:32:04 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more |
HelpDesk status, last 24 hours:
Up: 24 hours
Warn: 0 minutes
Down: 0 minutes
Maintenance: 0 minutes
We've been monitoring HelpDesk outages since November 23, 2020.
Here's the history of service outages we've observed from the HelpDesk Status Page:
HelpDesk is an IT solution that StatusGator has been monitoring since November 2020. Over the past over 3 years, we have collected data on on more than 23 outages that affected HelpDesk users. When HelpDesk publishes downtime on their status page, they do so across 5 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
Many StatusGator users monitor HelpDesk to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.
If HelpDesk is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when HelpDesk is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
HelpDesk posts separate notifications for planned maintenance work. StatusGator will notify subscribers when HelpDesk enters a pre-planned maintenance window, keeping you up to date.
Since HelpDesk publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.
When HelpDesk posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When HelpDesk has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because HelpDesk has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
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