Is Imperva Support - Ticketing and Phone Systems down?
Current Imperva Support - Ticketing and Phone Systems status is UP

We checked the official Imperva Support - Ticketing and Phone Systems Status Page 3 min. 16 sec. ago. Learn more
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Recent Imperva Support - Ticketing and Phone Systems Outages and Issues

Follow the recent outages and downtime for Imperva Support - Ticketing and Phone Systems in the table below.

Start Time

Type

Length

Message

Details

January 26, 2024 15:42 UTC

WARN

ongoing

[INC-448] Notification center email disruption issue

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Start Time

January 26, 2024 15:42 UTC

Type WARN
Affected Components

Services - Imperva Support - Ticketing and Phone Systems

Message

[INC-448] Notification center email disruption issue

Details

Identified - We have identified the source of the service disruption and are working on remedial actions to mitigate the impact to customers at this time. Further updates will be provided as information becomes available. Jan 26, 2024 - 15:40 UTC

January 26, 2024 15:17 UTC

WARN

25 minutes

[INC-448] Notification center email disruption issue

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Start Time

January 26, 2024 15:17 UTC

Type WARN
Affected Components

Services - Imperva Support - Ticketing and Phone Systems

Third Party Services - Third Party Services

Message

[INC-448] Notification center email disruption issue

Details

Investigating - We have discovered a potential service disruption affecting Imperva's notification center, which may result in customers experiencing a disruption in the receipt of email notifications. Investigation into the cause of the service disruption is currently ongoing. Further updates will be provided as information becomes available Jan 26, 2024 - 15:13 UTC

July 25, 2023 08:02 UTC

WARN

about 3 hours

Support portal Issue detected

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Start Time

July 25, 2023 08:02 UTC

Type WARN
Affected Components

Services - Imperva Support - Ticketing and Phone Systems

Message

Support portal Issue detected

Details

Identified - We have discovered a potential issue affecting the Support portal. Currently, the Imperva ticket system is not available. Customers can contact the Imperva Support team via phone. Technical teams are working to solve the issue. Further updates to follow.The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes status to all detected events that may or may not affect the availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region. Jul 25, 2023 - 08:00 UTC

August 19, 2021 09:09 UTC

WARN

about 10 hours

Imperva Support- Ticketing issue

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Start Time

August 19, 2021 09:09 UTC

Type WARN
Affected Components

Services - Imperva Support - Ticketing and Phone Systems

Message

Imperva Support- Ticketing issue

Details

Identified - We are currently experiencing an issue with our support ticketing system. Customers may also experience issues when accessing our support portal and delayed responses to some cases.This issue is not affecting the Cloud WAF service, if you are experiencing any urgent issues, please reach out to support via telephone.https://www.imperva.com/support/technical-support/ Aug 19, 09:03 UTC

May 11, 2021 22:22 UTC

WARN

about 3 hours

Intermittent access to Imperva ticketing system

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Start Time

May 11, 2021 22:22 UTC

Type WARN
Affected Components

Services - Imperva Support - Ticketing and Phone Systems

Message

Intermittent access to Imperva ticketing system

Details

Investigating - We are currently experiencing intermittent issues with accessing our ticketing system. There might be delays with creating new tickets or accessing current open tickets.We are currently working with our vendor to address this matter. May 11, 22:21 UTC

No outages or status changes in the last 24 hours

Imperva Support - Ticketing and Phone Systems status, last 24 hours:

6:00 AM
12:00 PM
6:00 PM
12:00 AM
6:00 AM
6:00 AM
6:00 PM
6:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Imperva Support - Ticketing and Phone Systems Outage and Status History

We've been monitoring Imperva Support - Ticketing and Phone Systems outages since March 14, 2021.
Here's the history of service outages we've observed from the Imperva Support - Ticketing and Phone Systems Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our Imperva Support - Ticketing and Phone Systems Status Page Integration

Imperva Support - Ticketing and Phone Systems is a Security solution that StatusGator has been monitoring since March 2021. Over the past about 3 years, we have collected data on on more than 1,306 outages that affected Imperva Support - Ticketing and Phone Systems users. When Imperva Support - Ticketing and Phone Systems publishes downtime on their status page, they do so across 86 components and 7 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor Imperva Support - Ticketing and Phone Systems to get notified when it's down, is under maintenance, or has an outage. We've sent more than 1,800 notifications to our users about Imperva Support - Ticketing and Phone Systems incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Imperva Support - Ticketing and Phone Systems is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Imperva Support - Ticketing and Phone Systems is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Imperva Support - Ticketing and Phone Systems posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Imperva Support - Ticketing and Phone Systems enters a pre-planned maintenance window, keeping you up to date.

Since Imperva Support - Ticketing and Phone Systems publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Imperva Support - Ticketing and Phone Systems posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Imperva Support - Ticketing and Phone Systems has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Imperva Support - Ticketing and Phone Systems has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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