Is Kustomer Workflow down?
Current Kustomer Workflow status is UP

We checked the official Kustomer Workflow Status Page 2 min. 56 sec. ago. Learn more
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Recent Kustomer Workflow Outages and Issues

Follow the recent outages and downtime for Kustomer Workflow in the table below.

Start Time

Type

Length

Message

Details

May 10, 2024 14:48 UTC

WARN

less than a minute

[Platform Area] [Behavior] [POD(s)]

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Start Time

May 10, 2024 14:48 UTC

Type WARN
Affected Components

Prod1 (US) - Workflow

Prod2 (EU) - Workflow

Message

[Platform Area] [Behavior] [POD(s)]

Details

Identified - Kustomer has identified an event affecting inbound webhooks that may cause issues with ingesting data via workflows.Our team is currently working to implement a resolution. Please expect further updates within the next 30 minutes, and reach out to Kustomer support at support@kustomer.com if you have additional questions or concerns. May 10, 2024 - 10:48 EDT

May 10, 2024 14:48 UTC

WARN

about 5 hours

[Platform Area] [Behavior] [POD(s)]

See more
Start Time

May 10, 2024 14:48 UTC

Type WARN
Affected Components

Prod1 (US) - Workflow

Prod2 (EU) - Workflow

Message

[Platform Area] [Behavior] [POD(s)]

Details

Identified - Kustomer has identified an event affecting inbound webhooks that may cause issues with ingesting data via workflows.Our team is currently working to implement a resolution. Please expect further updates within the next 30 minutes, and reach out to Kustomer support at support@kustomer.com if you have additional questions or concerns. May 10, 2024 - 10:48 EDT

May 02, 2024 19:48 UTC

WARN

25 minutes

Platform Latency and Delays

See more
Start Time

May 02, 2024 19:48 UTC

Type WARN
Affected Components

Prod1 (US) - Bulk Jobs

Prod1 (US) - Workflow

Message

Platform Latency and Delays

Details

Update - Kustomer has implemented an update to address an event that caused Latency and Delays.Our team is currently monitoring this update to ensure the issue is fully resolved. Please expect further updates within the next 30 minutes, and reach out to Kustomer support if you have additional questions or concerns. May 02, 2024 - 15:47 EDT

September 12, 2023 12:53 UTC

WARN

about 1 hour

[Workflows] Workflow latency causing latency on platform in prod1

See more
Start Time

September 12, 2023 12:53 UTC

Type WARN
Affected Components

Prod1 (US) - Workflow

Message

[Workflows] Workflow latency causing latency on platform in prod1

Details

Investigating - Kustomer is investigating an event affecting workflows that may cause latency in the platform and delays in messages being ingested. Our team is currently working to identify the issue. Please expect further updates within 30 mintues and reach out to support over chat or at support@kustomer.com if you have additional questions or concerns. Sep 12, 2023 - 08:50 EDT

August 16, 2022 14:38 UTC

WARN

40 minutes

Chat and Email Messages are Showing Up as Drafts

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Start Time

August 16, 2022 14:38 UTC

Type WARN
Affected Components

Prod1 (US) - Workflow

Message

Chat and Email Messages are Showing Up as Drafts

Details

Update - We are continuing to investigate this issue. Aug 16, 10:34 EDT

2024-05-18 06:39:18 UTC UTC

STATUS

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2024-05-18 06:39:18 UTC UTC

STATUS

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2024-05-18 06:39:18 UTC UTC

STATUS

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2024-05-18 06:39:18 UTC UTC

STATUS

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2024-05-18 06:39:18 UTC UTC

STATUS

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Sign Up for More Kustomer Workflow History

StatusGator has over 3 years of Kustomer Workflow status history.

No outages or status changes in the last 24 hours

Kustomer Workflow status, last 24 hours:

7:00 AM
1:00 PM
7:00 PM
1:00 AM
7:00 AM
7:00 AM
7:00 PM
7:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Kustomer Workflow Outage and Status History

We've been monitoring Kustomer Workflow outages since December 2, 2020.
Here's the history of service outages we've observed from the Kustomer Workflow Status Page:

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,590 status pages

About Our Kustomer Workflow Status Page Integration

Kustomer Workflow is a Sales solution that StatusGator has been monitoring since December 2020. Over the past over 3 years, we have collected data on on more than 436 outages that affected Kustomer Workflow users. When Kustomer Workflow publishes downtime on their status page, they do so across 45 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor Kustomer Workflow to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular sales services monitored on our platform. We've sent more than 1,200 notifications to our users about Kustomer Workflow incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Kustomer Workflow is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Kustomer Workflow is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Kustomer Workflow posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Kustomer Workflow enters a pre-planned maintenance window, keeping you up to date.

Since Kustomer Workflow publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Kustomer Workflow posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Kustomer Workflow has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Kustomer Workflow has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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