Paycom Outage History

Paycom users attempting to sign in encountered a blank screen after entering credentials, preventing access to the dashboard for a short period. The issue affected users in the United States across several states including Oklahoma, Texas, Kansas, and Florida, and lasted about 13 minutes from 8:38 PM UTC to 8:51 PM UTC. StatusGator detected the issue from user reports at Aug 1, 2025 8:38 PM UTC, ahead of any official acknowledgment. Paycom does not maintain a public status page, so there were no provider updates issued during the incident.

Paycom's Employee Self-Service (ESS) portal experienced a login outage, preventing sign-in and causing pages to fail to load for many users. Reports described white screens, blank dashboards, and inability to access payroll tasks. The disruption appeared broad, with user reports from multiple U.S. cities and at least one location in Bengaluru, India. The outage began at 1:36 PM UTC and was resolved by 3:22 PM UTC, lasting 1 hour and 46 minutes. StatusGator logged an Early Warning Signal at Jul 28, 2025 1:36 PM UTC based on user observations ahead of any public Paycom acknowledgment.

Because Paycom does not maintain a public status page for ESS, there were no official public updates during the incident. Communications relied on StatusGator's monitoring and user reports, noting a notable spike in login problems during the early afternoon UTC window.

Paycom experienced an outage that prevented users from loading the Paycom website and signing in, disrupting payroll and HR workflows for US-based customers. Reports described pages failing to load and sign-in attempts timing out, impacting access to pay stubs and the employee portal across multiple states. The outage affected the Paycom web portal and related login pages on the paycomonline.net domain. The incident began at Jun 30, 2025 11:44 AM UTC and was resolved by Jun 30, 2025 1:16 PM UTC, lasting about 1 hour 32 minutes.

Paycom users reported a mobile app login outage beginning at 4:30 PM UTC. Sign-in failures, long loading times, and clock-in/out issues were observed across multiple US states, with symptoms including inability to log in and errors when switching between employee and manager views. The disruption lasted about 31 minutes and appeared to be limited to mobile access, with the incident resolving by 5:01 PM UTC.

StatusGator detected the issue at Jun 24, 2025 4:30 PM UTC as user reports emerged, noting a noticeable volume of activity during the window. There were no public status updates observed from Paycom recorded in the feeds during the outage.

Paycom experienced a login outage that caused users to be unable to sign in or encounter a blank page when accessing the service. Reports from across the United States described login failures and white screens on both desktop and mobile clients, interrupting payroll and HR workflows. The incident began at 10:08 PM UTC and was resolved by 10:50 PM UTC, lasting roughly 42 minutes, with a surge in user reports starting around 10:15 PM UTC. Geographic pattern emerged across multiple states including Illinois, Ohio, California, Georgia, Texas, Missouri, Minnesota, and Colorado.

The Paycom mobile app experienced a login outage, with users across the United States reporting an unknown error when attempting to sign in. Some users could log in via the Paycom web portal, but mobile access was broadly affected. The outage began at Jun 9, 2025 9:53 PM UTC and was resolved by Jun 9, 2025 11:20 PM UTC, lasting about 1 hour 27 minutes. A large volume of user reports appeared between 22:00 and 22:45 UTC, indicating widespread impact across many states. StatusGator detected the issue at Jun 9, 2025 9:53 PM UTC, ahead of any provider acknowledgment. Because Paycom does not publish an official status page, there were no formal updates from the provider during the outage.

Paycom experienced a login outage preventing access to the platform for roughly two hours. Website and mobile app authentication were affected, with users reporting server errors, invalid responses, and inability to log in. The outage began at Apr 19, 2025 5:09 AM UTC and was resolved by Apr 19, 2025 7:28 AM UTC.

StatusGator recorded an Early Warning Signal with the outage detected at Apr 19, 2025 5:09 AM UTC before any Paycom public acknowledgment, providing visibility into the issue. Paycom does not publish a public status page for incident updates, and there were no confirmed public updates during the window. User reports from across the United States described login issues from multiple states (e.g., California and Arizona), indicating a broad impact on authentication services. The outage was restored by the end of the window, returning login capability to users.

Paycom users could not access the service as the website and mobile app failed to load, and sign-in was blocked, disrupting payroll, time-tracking, and other HR functions. The impact appeared widespread across the United States with reports from multiple states including Maryland, Georgia, Virginia, Illinois, Texas, and Massachusetts.

StatusGator issued an Early Warning Signal at Nov 8, 2024 8:32 PM UTC noting issues with loading and sign-in before Paycom's own updates. The outage began at 8:32 PM UTC and persisted for about 51 minutes, ending around 9:23 PM UTC. There were no public updates from Paycom during the incident, and the observable communication came from user reports and StatusGator monitoring. The volume of reports indicated a sizeable impact across locations.