PayPal Outage History

PayPal reported a partial outage affecting Venmo services and Braintree Pay with Venmo and 2FA in North America due to an outage with one of its cloud partners. The affected Enterprise Solutions (Braintree) / Pay with Venmo component entered a degraded state and then an outage, with status updates indicating progress toward restoration. The outage began at 3:18 PM UTC and was resolved by 8:13 PM UTC. The incident prompted two official status updates as PayPal worked with its cloud partner to restore services. User reports were limited, reflecting a relatively small number of affected users during the window.

PayPal's Venmo-related services in North America experienced an outage that affected payment flows and transfers. Users reported issues with Venmo Pay, Pay with Venmo requests, and related components, including login problems and web page availability. The incident began with an initial notification at 7:33 AM UTC and the affected Venmo components were listed as degraded by 8:08 AM UTC.

PayPal's status page documented the response and restoration; the incident involved two official status updates and services returned to normal by 10:43 AM UTC. The outage was localized to North America and impacted multiple Venmo-related components such as Instant Transfers, Cashout, P2P Payments, and Pay with Venmo. User reports indicated difficulties in transferring funds and some login issues during the window of impact.

Users worldwide experienced login failures and trouble loading the PayPal homepage, preventing sign-in and hindering access to PayPal services and checkout on partner sites. The outage appeared global, with users across multiple regions reporting sign-in problems and errors when loading PayPal pages or completing payments. The disruption lasted about 2 hours and 10 minutes, affecting authentication and site accessibility for a broad set of users.

PayPal reported a global production issue impacting Braintree and Pay with Venmo. The incident began at 11:23 PM UTC and caused degraded payment processing for transactions routed through Braintree and Pay with Venmo in PayPal's production environment. The affected component was Enterprise Solutions (Braintree) / Pay with Venmo.

PayPal issued two status updates during the incident, and service was restored by 2:18 AM UTC, for an approximate duration of 2 hours and 55 minutes. The issue had global scope, with potential impact to payments and related functionality across regions during the outage window.

PayPal's Hyperwallet suite entered maintenance on Aug 25, 2025 9:03 PM UTC, taking down multiple payout and wallet components including Hyperwallet Funding, Payouts Processing and Network, Merchant Control Panel, Payee Portal, Tax Services, Integration - Batch/API/Webhooks, and Payee Verification Services, alongside Venmo Crypto. The outage disrupted login and payments workflows and affected Crypto and Venmo transactions, with North America identified as the initial affected region. The disruption spanned roughly 39 days across payout and wallet services before recovery.

PayPal experienced an outage impacting funds transfers and withdrawals to bank accounts. Users across the United States, United Kingdom, and other regions reported they could not transfer funds or withdraw to banks, and some noted problems with instant transfers. The issue began at 8:09 PM UTC and was resolved by 9:21 PM UTC, lasting about 1 hour and 12 minutes. StatusGator detected the disruption from user reports at Aug 23, 2025 8:09 PM UTC, ahead of any official PayPal acknowledgment.

PayPal's status page did not publish public updates during the outage. The disruption affected the core funds transfer and withdrawal workflow, suggesting a broad impact on money movement within PayPal accounts. Reports came from multiple regions, indicating a widespread issue rather than a localized fault.

PayPal users faced a disruption affecting bank transfers and withdrawals, preventing transfers from PayPal balances to bank accounts and withdrawals to linked banks. The outage began at Aug 23, 2025 7:49 AM UTC and was resolved by Aug 23, 2025 9:13 AM UTC, lasting about 1 hour and 24 minutes. Reports from multiple regions, including the United Kingdom and Serbia, indicate a broad impact on core money movement features.

StatusGator flagged an Early Warning Signal starting at Aug 23, 2025 7:49 AM UTC for bank transfers and withdrawals, which ended at Aug 23, 2025 9:13 AM UTC. PayPal’s production status page did not show official updates during the incident, leaving users without public confirmation of the outage while many reported being unable to move funds to or from their bank accounts.

The outage began at 6:09 PM UTC and was resolved by 10:46 PM UTC. PayPal bank transfers and withdrawals were not working, preventing transfers to bank accounts and hindering instant transfer capability. Users reported being unable to move funds or withdraw across a range of regions.

StatusGator detected the issue at Aug 22, 2025 6:09 PM UTC, ahead of any PayPal public acknowledgement. There were no official status updates on PayPal's production status page during the incident. A sizable volume of user reports described failures to transfer funds or withdraw to bank accounts, with the outage lasting several hours before services resumed.

The PayPal platform experienced intermittent issues impacting Online Checkout as well as Merchant and Partner reporting. Initial symptoms were observed in the London timezone (EMEA) environments, with broader implications soon extending to PayPal Online Checkout and related checkout flows for users worldwide. Customers could have seen delays or failures in payments, and reporting for affected accounts may have been inconsistent during the incident.

The service provider published multiple updates through the incident, outlining ongoing intermittent impact to Online Checkout, Retail Checkout, and Braintree, along with delays in reporting. The incident prompted several communications across the status page and a high volume of user reports indicated the issue affected a broad user base. The issue persisted across multiple components for more than two days before reporting resumed normal operation and the Reporting component returned to normal. The outage began at 7:55 AM UTC and the status was updated to warn at Jul 31, 2025 7:58 AM UTC, with global updates continuing until the resolution at Aug 2, 2025 11:28 PM UTC.

A global system issue affected PayPal's Account and Enterprise Solutions (Braintree), with all major transaction processing paths in production impacted across US, Canada, Europe, and APAC. Users may have experienced delays or failures when processing payments during the incident. The issue began when the status page transitioned from up to warn at Jul 19, 2025 4:58 PM UTC and involved six components: Account; Enterprise Solutions (Braintree); Enterprise Solutions (Braintree) / United States Transaction Processing; Enterprise Solutions (Braintree) / Canadian Transaction Processing; Enterprise Solutions (Braintree) / European Transaction Processing; Enterprise Solutions (Braintree) / APAC Transaction Processing.