Is SchoolMessenger Resource Central down?
Current SchoolMessenger Resource Central status is UP

We checked the official SchoolMessenger Resource Central Status Page 24 sec. ago. Learn more
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Recent SchoolMessenger Resource Central Outages and Issues

Follow the recent outages and downtime for SchoolMessenger Resource Central in the table below.

Start Time

Type

Length

Message

Details

December 01, 2022 16:35 UTC

WARN

about 2 hours

INC1195491

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Start Time

December 01, 2022 16:35 UTC

Type WARN
Affected Components

Communicate - SafeArrival

Communicate - Phone call delivery

Communicate - Social Media

CivicLive

Communicate - SecureFile (secure document delivery)

GroupCast - Phone call delivery

GroupCast - Email delivery

Intrado Safety Shield

Communicate - Reporting/Surveys/Forms

GroupCast - User Login

Communicate - User Login

Communicate - Email delivery

Communicate - SMS (text messaging) delivery

Communicate - SchoolMessenger App

Resource Central

GroupCast - SMS (Text Messaging) delivery

SafeMail

Presence

Message

INC1195491

Details

Investigating - Hello, We are experiencing an issue with our internal network, Products – Communicate, GroupCast, Presence, CivicLive, Custom App, SafeArrival, and SecureFile – are not impacted.However, this may impact your ability to reach us via phone. The best method to contact support is by email to support@schoolmessenger.com or by using our chat feature at https://schoolmessenger.com/supportWe will provide an update when this situation is resolved and we apologize for any inconvenience. Dec 01, 2022 - 10:31 CST

January 17, 2022 19:55 UTC

DOWN

about 2 hours

INC1040051 - SchoolMessenger Presence, CivicLive - Sites Inaccessible

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Start Time

January 17, 2022 19:55 UTC

Type DOWN
Affected Components

Resource Central

Message

INC1040051 - SchoolMessenger Presence, CivicLive - Sites Inaccessible

Details

Update - Intrado has identified that the issue originates with a structural fire that occurred in an underground access point near the data center in Toronto, Canada, which severed critical fiber that resulted in internet access being cut off to CivicLive, SchoolMessenger Presence, and Resource Central offerings. Intrado has been actively working with the related carrier throughout the incident. Intrado technical teams are currently attempting to implement an alternative that may serve as a possible parallel path to resolution. Simultaneously, the carrier is working to place Intrado on alternative fiber in the meantime which may also be a potential resolution but is also actively attempting to gain access to the area of the fiber cut to repair the connection. Currently, the area is inaccessible due to inclement weather conditions. Further updates will be provided as they become available. Jan 17, 13:51 CST

June 26, 2021 05:05 UTC

MAINT

7 months

CHG0131968 - SchoolMessenger Presence Maintenance - 6/25 @ 11:00 PM CT to 6/26 @ 5:00 AM CT

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Start Time

June 26, 2021 05:05 UTC

Type MAINT
Affected Components

Presence

CivicLive

Resource Central

Talentova

Message

CHG0131968 - SchoolMessenger Presence Maintenance - 6/25 @ 11:00 PM CT to 6/26 @ 5:00 AM CT

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun 25, 23:02 CDT

June 26, 2021 04:05 UTC

MAINT

about 1 hour

CHG0128962 - SchoolMessenger Presence, CivicLive, Talentova & Resource Central Maintenance - 6/25 @ 11 PM CT to 6/26 @ 12 AM CT

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Start Time

June 26, 2021 04:05 UTC

Type MAINT
Affected Components

Presence

CivicLive

Resource Central

Talentova

Message

CHG0128962 - SchoolMessenger Presence, CivicLive, Talentova & Resource Central Maintenance - 6/25 @ 11 PM CT to 6/26 @ 12 AM CT

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun 25, 23:03 CDT

March 27, 2021 07:35 UTC

MAINT

3 months

SchoolMessenger Communicate (US & CA), GroupCast Maintenance - 3/26 @ 10 PM CT - 3/27 @ 3 AM CT

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Start Time

March 27, 2021 07:35 UTC

Type MAINT
Affected Components

Talentova

Resource Central

CivicLive

Message

SchoolMessenger Communicate (US & CA), GroupCast Maintenance - 3/26 @ 10 PM CT - 3/27 @ 3 AM CT

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 26, 22:00 CDT

2024-04-11 13:33:02 UTC UTC

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2024-04-11 13:33:02 UTC UTC

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2024-04-11 13:33:02 UTC UTC

STATUS

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2024-04-11 13:33:02 UTC UTC

STATUS

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2024-04-11 13:33:02 UTC UTC

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Sign Up for More SchoolMessenger Resource Central History

StatusGator has over 3 years of SchoolMessenger Resource Central status history.

No outages or status changes in the last 24 hours

SchoolMessenger Resource Central status, last 24 hours:

2:00 PM
8:00 PM
2:00 AM
8:00 AM
2:00 PM
2:00 PM
2:00 AM
2:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

SchoolMessenger Resource Central Outage and Status History

We've been monitoring SchoolMessenger Resource Central outages since October 15, 2020.
Here's the history of service outages we've observed from the SchoolMessenger Resource Central Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our SchoolMessenger Resource Central Status Page Integration

SchoolMessenger Resource Central is an Education solution that StatusGator has been monitoring since October 2020. Over the past over 3 years, we have collected data on on more than 550 outages that affected SchoolMessenger Resource Central users. When SchoolMessenger Resource Central publishes downtime on their status page, they do so across 17 components and 2 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor SchoolMessenger Resource Central to get notified when it's down, is under maintenance, or has an outage. We've sent more than 12,200 notifications to our users about SchoolMessenger Resource Central incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If SchoolMessenger Resource Central is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when SchoolMessenger Resource Central is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

SchoolMessenger Resource Central posts separate notifications for planned maintenance work. StatusGator will notify subscribers when SchoolMessenger Resource Central enters a pre-planned maintenance window, keeping you up to date.

Since SchoolMessenger Resource Central publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When SchoolMessenger Resource Central posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When SchoolMessenger Resource Central has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because SchoolMessenger Resource Central has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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