Is SchoolMessenger down?
Current SchoolMessenger status is UP

We checked the official SchoolMessenger Status Page 1 min. 12 sec. ago. Learn more
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Recent SchoolMessenger Outages and Issues

Follow the recent outages and downtime for SchoolMessenger in the table below.

Start Time

Type

Length

Message

Details

January 21, 2023 06:05 UTC

MAINT

about 1 hour

CHG0169600 - SchoolMessenger Communicate (US) - 1/20 @ 11:00 PM CT - 1/21 @ 1:00 AM CT

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Start Time

January 21, 2023 06:05 UTC

Type MAINT
Affected Components

Communicate - User Login

Message

CHG0169600 - SchoolMessenger Communicate (US) - 1/20 @ 11:00 PM CT - 1/21 @ 1:00 AM CT

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan 20, 2023 - 23:00 CST

January 21, 2023 05:06 UTC

MAINT

about 1 hour

CHG0169600 - SchoolMessenger Communicate (US) - 1/20 @ 11:00 PM CT - 1/21 @ 1:00 AM CT

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Start Time

January 21, 2023 05:06 UTC

Type MAINT
Affected Components

GroupCast - User Login

Message

CHG0169600 - SchoolMessenger Communicate (US) - 1/20 @ 11:00 PM CT - 1/21 @ 1:00 AM CT

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan 20, 2023 - 23:00 CST

January 21, 2023 04:05 UTC

MAINT

about 1 hour

CHG0169601 - SchoolMessenger (CA) - 1/20 @ 10:00 PM - 1/21 @ 12:00 AM CT

See more
Start Time

January 21, 2023 04:05 UTC

Type MAINT
Affected Components

Communicate - User Login

Message

CHG0169601 - SchoolMessenger (CA) - 1/20 @ 10:00 PM - 1/21 @ 12:00 AM CT

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan 20, 2023 - 22:00 CST

December 01, 2022 16:35 UTC

WARN

about 2 hours

INC1195491

See more
Start Time

December 01, 2022 16:35 UTC

Type WARN
Affected Components

Communicate - SafeArrival

Communicate - Phone call delivery

Communicate - Social Media

CivicLive

Communicate - SecureFile (secure document delivery)

GroupCast - Phone call delivery

GroupCast - Email delivery

Intrado Safety Shield

Communicate - Reporting/Surveys/Forms

GroupCast - User Login

Communicate - User Login

Communicate - Email delivery

Communicate - SMS (text messaging) delivery

Communicate - SchoolMessenger App

Resource Central

GroupCast - SMS (Text Messaging) delivery

SafeMail

Presence

Message

INC1195491

Details

Investigating - Hello, We are experiencing an issue with our internal network, Products – Communicate, GroupCast, Presence, CivicLive, Custom App, SafeArrival, and SecureFile – are not impacted.However, this may impact your ability to reach us via phone. The best method to contact support is by email to support@schoolmessenger.com or by using our chat feature at https://schoolmessenger.com/supportWe will provide an update when this situation is resolved and we apologize for any inconvenience. Dec 01, 2022 - 10:31 CST

November 22, 2022 22:05 UTC

WARN

20 minutes

INC1191720 - Intermittent issues with clients accessing for SchoolMessenger Communicate in US and Canada

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Start Time

November 22, 2022 22:05 UTC

Type WARN
Affected Components

GroupCast - User Login

Message

INC1191720 - Intermittent issues with clients accessing for SchoolMessenger Communicate in US and Canada

Details

Update - We are continuing to investigate this issue. Nov 22, 2022 - 15:51 CST

2023-02-07 14:31:33 UTC UTC

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2023-02-07 14:31:33 UTC UTC

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2023-02-07 14:31:33 UTC UTC

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2023-02-07 14:31:33 UTC UTC

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2023-02-07 14:31:33 UTC UTC

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StatusGator has over 2 years of SchoolMessenger status history.

SchoolMessenger Components and Services

View details of the current SchoolMessenger status below.

Name

Status

Details

SchoolMessenger App

UP See more

SchoolMessenger CivicLive

UP See more

SchoolMessenger Email delivery

UP See more

SchoolMessenger Intrado Safety Shield

UP See more

SchoolMessenger Phone call delivery

UP See more

SchoolMessenger Presence

UP See more

SchoolMessenger Reporting/Surveys/Forms

UP See more

SchoolMessenger Resource Central

UP See more

SchoolMessenger SafeArrival

UP See more

SchoolMessenger SafeMail

UP See more

SchoolMessenger SecureFile (secure document delivery)

UP See more

SchoolMessenger SMS (text messaging) delivery

UP See more

SchoolMessenger SMS (Text Messaging) delivery

UP See more

SchoolMessenger Social Media

UP See more

SchoolMessenger User Login

UP See more

No outages or status changes in the last 24 hours

SchoolMessenger status, last 24 hours:

3:00 PM
9:00 PM
3:00 AM
9:00 AM
3:00 PM
3:00 PM
3:00 AM
3:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

SchoolMessenger Outage and Status History

We've been monitoring SchoolMessenger outages since October 15, 2020.
Here's the history of service outages we've observed from the SchoolMessenger Status Page:

Instant enriched data from
2,650 status pages

About Our SchoolMessenger Status Page Integration

SchoolMessenger is an Education solution that StatusGator has been monitoring since October 2020. Over the past over 2 years, we have collected data on on more than 465 outages that affected SchoolMessenger users. When SchoolMessenger publishes downtime on their status page, they do so across 18 components and 2 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor SchoolMessenger to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular education services monitored on our platform. We've sent more than 7,300 notifications to our users about SchoolMessenger incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If SchoolMessenger is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when SchoolMessenger is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

SchoolMessenger posts separate notifications for planned maintenance work. StatusGator will notify subscribers when SchoolMessenger enters a pre-planned maintenance window, keeping you up to date.

Since SchoolMessenger publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When SchoolMessenger posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When SchoolMessenger has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because SchoolMessenger has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is SchoolMessenger down today?

According to its status page SchoolMessenger is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when SchoolMessenger is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if SchoolMessenger is having issues?

There are two main options: You can check the SchoolMessenger status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

SchoolMessenger status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the SchoolMessenger status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting SchoolMessenger customer support while checking everything on your side. You can also try Tweeting at them via @schoolmessenger on Twitter. Or visit their official status page or website:

Where do you get the official SchoolMessenger status?

We use the official SchoolMessenger status page. Here are links to their status page and other helpful links.

SchoolMessenger Down?

Are you experiencing issues with SchoolMessenger? Sign up to receive notifications when SchoolMessenger publishes outages.

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StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 2,650 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

Looking for recent downtime and outages of SchoolMessenger?

Sign up for StatusGator and see all historical information about SchoolMessenger outages and performance issues. Get free, instant notifications when SchoolMessenger goes down.