Is SevenRooms Reservation Management down?
Current SevenRooms Reservation Management status is UP

We checked the official SevenRooms Reservation Management Status Page 3 min. 47 sec. ago. Learn more
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Recent SevenRooms Reservation Management Outages and Issues

Follow the recent outages and downtime for SevenRooms Reservation Management in the table below.

Start Time

Type

Length

Message

Details

October 18, 2022 02:37 UTC

MAINT

22 minutes

SevenRooms planned maintenance

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Start Time

October 18, 2022 02:37 UTC

Type MAINT
Affected Components

SEVENROOMS.COM - Landing Page

API

Widgets - Event Widget

Widgets - Request Widget

SEVENROOMS.COM - Concierge Portal

SEVENROOMS.COM - Reporting

SEVENROOMS.COM - Reservation Management

SEVENROOMS.COM - CRM

Widgets - Reservation Widget

SEVENROOMS.COM - Mobile Applications

Message

SevenRooms planned maintenance

Details

Monitoring - Please be aware that SevenRooms and our cloud service provider (Google Cloud) are performing scheduled maintenance. This period is expected to last for 30 minutes. We will update you here within 30 minutes with any updates we have. Please reference our previous in-app and email communication below:We are aware that a minority of customers have been experiencing abnormal behavior in the SevenRooms platform, including incomplete or missing reservations/visits, issues with completing payments, inconsistent latencies and timeouts for common operations, and elevated error rates.Working hand-in-hand with the Google Cloud engineering team, the root cause was as resulting from faulty infrastructure deep within the Google Cloud managed database layer (not within the SevenRooms platform application itself), causing deadlock and timeouts for incoming file system requests that were routed to faulty zones. As a result of our findings, our engineering team is working closely with Google Cloud services to patch underlying infrastructure while maintaining data consistency. In order to achieve this, customers will experience a planned maintenance downtime at approximately 10:30 pm EDT that is expected to last for 30 minutes. During this time:-Our Web Portal and Reservation/Events/Waitlist Widgets will be inoperative-SMS messages will not send-Any manual or API syncs for third-party integrations-POS data will not sync to or from between SevenRooms and your POS serviceHowever, our mobile app (iPad, iPhone) will remain functional for those in-service during this time.In order to leverage SevenRooms on mobile during downtime, please be sure to open your SevenRooms app prior to our maintenance period so that reservation data will automatically sync to your local devices During this time we advise using a singular iPad device during service as multiple devices will be unable to communicate with one and other. On your iPad, you will still be able to perform the following actions:-Seat and otherwise modify existing reservations-Create walk in reservations on iPadWe also advise downloading your existing reservations prior to planned downtime by leveraging our web reporting functionality in order to have a list of existing upcoming reservations for your shift.Our team will provide an update here when the maintenance begins and will continue to provide moment-to-moment updates as our maintenance progresses. For any additional questions, please contact support@sevenrooms.com Oct 17, 2022 - 22:30 EDT

No outages or status changes in the last 24 hours

SevenRooms Reservation Management status, last 24 hours:

2:00 PM
8:00 PM
2:00 AM
8:00 AM
2:00 PM
2:00 PM
2:00 AM
2:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

SevenRooms Reservation Management Outage and Status History

We've been monitoring SevenRooms Reservation Management outages since October 11, 2022.
Here's the history of service outages we've observed from the SevenRooms Reservation Management Status Page:

February 2024

January 2024

December 2023

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,570 status pages

About Our SevenRooms Reservation Management Status Page Integration

SevenRooms Reservation Management is a Booking and Project Management solution that StatusGator has been monitoring since October 2022. Over the past over 1 year, we have collected data on on more than 405 outages that affected SevenRooms Reservation Management users. When SevenRooms Reservation Management publishes downtime on their status page, they do so across 58 components and 11 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor SevenRooms Reservation Management to get notified when it's down, is under maintenance, or has an outage. We've sent more than 500 notifications to our users about SevenRooms Reservation Management incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If SevenRooms Reservation Management is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when SevenRooms Reservation Management is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

SevenRooms Reservation Management posts separate notifications for planned maintenance work. StatusGator will notify subscribers when SevenRooms Reservation Management enters a pre-planned maintenance window, keeping you up to date.

Since SevenRooms Reservation Management publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When SevenRooms Reservation Management posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When SevenRooms Reservation Management has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because SevenRooms Reservation Management has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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