ShopKeep Status up

Supported Features

  • Warn notifications
  • Down notifications
  • Status messages
  • Detailed status updates

Notification Frequency

  • Averages less than 1 per week
  • There were 1 WARN notices last 30 days
  • There were 1 DOWN notices last 30 days

Status History

Monitoring since December 4, 2015

Recent Events

Start Time Type Length Message Details
January 16, 2018 00:12 UTC DOWN about 3 hours Partial System Outage
December 22, 2017 18:27 UTC WARN about 3 hours Partially Degraded Service
November 22, 2017 12:52 UTC DOWN 35 minutes Gift Card Processing Outage Monitoring - A fix has been implemented and we are monitoring the results. Nov 22, 08:11 EST
September 14, 2017 09:08 UTC WARN about 11 hours BackOffice - ShopKeep Monitoring - The BackOffice is currently experiencing degraded performance due to ongoing mainten...
August 23, 2017 06:52 UTC WARN about 7 hours BackOffice - Loyalty data delays Identified - We have identified an issue with our loyalty program provider AppCard which is causi...
June 26, 2017 16:03 UTC DOWN about 2 hours ShopKeep Customer Care Phone Support Identified - We are currently experiencing issues with our phone provider. They are actively work...
June 19, 2017 12:07 UTC DOWN about 1 hour Gift Card Processing Monitoring - Full connectivity has been restored to the gift card gateway and all customers shoul...
June 19, 2017 11:58 UTC WARN 10 minutes Credit Card Processing Identified - Our gift card gateway is currently experiencing intermittent connectivity, meaning y...
June 06, 2017 14:04 UTC DOWN 15 minutes Gateway Outage Identified - We are currently aware of ongoing issues with processing credit cards and receiving ...
June 01, 2017 14:53 UTC WARN 31 minutes Issues activating Register Identified - Many merchants are still having issues activating their Registers; we're investigati...