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ShopKeep Status up

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Supported Features

  • Down notifications
  • Warn notifications
  • Differentiates maintenance notices
  • Status message overview
  • Status message details
  • Component status filtering

Notification Frequency

  • Averages less than 1 per day
  • There were 2 WARN notices last 30 days
  • There were 0 DOWN notices last 30 days

Status History

Monitoring since December 4, 2015

Recent Events

Start Time Type Length Message Details
October 31, 2019 17:07 UTC WARN about 1 hour QuickBooks Integration Monitoring - A fix has been implemented and we are monitoring the results. Oct 31, 13:56 EDT
October 22, 2019 18:19 UTC WARN about 2 hours Credit Card Processing - Heartland Payment Systems Investigating - Some users are reporting an inability to process credit card payments. We have id...
October 17, 2019 18:40 UTC WARN 20 minutes Credit Card Processing Investigating - Some users are reporting an inability to process credit card payments. We have id...
October 10, 2019 07:02 UTC MAINTENANCE about 1 hour Scheduled: BackOffice Maintenance In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
September 14, 2019 19:26 UTC WARN about 7 hours BackOffice - ShopKeep Update - Some ShopKeep users are reporting an inability to sync transactions and access recent tr...
September 06, 2019 18:13 UTC WARN about 1 hour Credit Card Processing - Heartland Payment Solutions Investigating - Merchants utilizing Heartland Payment Solutions are currently experiencing interm...
August 27, 2019 20:35 UTC WARN about 1 hour Credit Card Processing: Heartland Payment Solutions Identified - Merchants utilizing Heartland Payment Solutions are currently experiencing intermitt...
August 13, 2019 11:38 UTC WARN 30 minutes Credit Card Processing - Elavon Monitoring - Elavon is continuing to monitor transaction latency and processing timeouts. We wil...
August 10, 2019 19:14 UTC DOWN 10 minutes BackOffice - ShopKeep Identified - The BackOffice is currently experiencing degraded performance and will be inaccessib...
August 10, 2019 09:11 UTC MAINTENANCE about 1 hour BackOffice - ShopKeep Update - The BackOffice is currently experiencing degraded performance and will be inaccessible t...