Supported Features

  • Down notifications
  • Warn notifications
  • Differentiates maintenance notices
  • Status message overview
  • Status message details

Notification Frequency

  • Averages less than 1 per day
  • There were 3 WARN notices last 30 days
  • There were 0 DOWN notices last 30 days

Status History

Monitoring since December 4, 2015

Recent Events

Start Time Type Length Message Details
September 14, 2019 19:26 UTC WARN about 7 hours BackOffice - ShopKeep Update - Some ShopKeep users are reporting an inability to sync transactions and access recent tr...
September 06, 2019 18:13 UTC WARN about 1 hour Credit Card Processing - Heartland Payment Solutions Investigating - Merchants utilizing Heartland Payment Solutions are currently experiencing interm...
August 27, 2019 20:35 UTC WARN about 1 hour Credit Card Processing: Heartland Payment Solutions Identified - Merchants utilizing Heartland Payment Solutions are currently experiencing intermitt...
August 13, 2019 11:38 UTC WARN 30 minutes Credit Card Processing - Elavon Monitoring - Elavon is continuing to monitor transaction latency and processing timeouts. We wil...
August 10, 2019 19:14 UTC DOWN 10 minutes BackOffice - ShopKeep Identified - The BackOffice is currently experiencing degraded performance and will be inaccessib...
August 10, 2019 09:11 UTC MAINTENANCE about 1 hour BackOffice - ShopKeep Update - The BackOffice is currently experiencing degraded performance and will be inaccessible t...
August 10, 2019 05:00 UTC WARN about 4 hours BackOffice - ShopKeep Update - We are continuing to monitor for any further issues. Aug 10, 01:00 EDT
August 10, 2019 02:48 UTC DOWN about 2 hours BackOffice - ShopKeep Monitoring - We have identified the issue and we are implementing a potential fix. We are continu...
August 10, 2019 01:40 UTC WARN about 1 hour BackOffice - ShopKeep Identified - The BackOffice is currently experiencing degraded performance and will be inaccessib...
August 09, 2019 20:39 UTC MAINTENANCE about 4 hours BackOffice - ShopKeep Update - We are continuing to monitor for any further issues. Aug 9, 19:06 EDT