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Is ShopKeep Down?
Current ShopKeep Status: up

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Status History

We've been monitoring ShopKeep since December 4, 2015. Here's the history of service outages we've observed from the ShopKeep status page:

Recent ShopKeep Outages and Issues

Follow the recent outages and downtime for ShopKeep in the table below.

Sign Up for More ShopKeep History

StatusGator has 5 years of ShopKeep status history.

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Start Time Type Length Message Details
December 16, 2020 15:21 UTC MAINTENANCE 40 minutes Shopkeep Support Investigating - Shopkeep support will be undergoing a service update Wednesday December 16th betw...
December 15, 2020 08:01 UTC MAINTENANCE about 2 hours Shopkeep Backoffice - Scheduled Maintanance In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
December 14, 2020 16:01 UTC WARN 6 minutes Backoffice Access Investigating - Some ShopKeep users are reporting an inability to access their BackOffice, Shopke...
November 25, 2020 18:22 UTC WARN about 4 hours BackOffice - ShopKeep Identified - The BackOffice is currently experiencing delayed transaction reporting due to a down...
November 25, 2020 18:06 UTC WARN 10 minutes BackOffice - ShopKeep Identified - The BackOffice is currently experiencing delayed transaction reporting due to a down...
2021-01-19 02:32:38 +0000 UTC UNKNOWN X minutes in, downtime, about, go, question, Information, will, the, and here and, Details, to, you, about, more, downtime, displayed, once, information, of, each, sign, in, outage, details, see, be, sign, will, in, so, and here
2021-01-19 02:32:38 +0000 UTC UNKNOWN X minutes go, here, Information, question, the, in, downtime, will, and about once, in, details, be, about, of, information, and, sign, so, you, see, downtime, displayed, Details, sign, each, more, to, here, outage, will, and in
2021-01-19 02:32:38 +0000 UTC UNKNOWN X minutes the, here, about, will, downtime, Information, go, in, and question more, here, be, information, details, and, each, displayed, downtime, Details, to, about, in, sign, will, sign, once, outage, you, see, of, in, and so
2021-01-19 02:32:38 +0000 UTC UNKNOWN X minutes go, in, about, downtime, Information, the, will, question, and here each, once, outage, here, sign, to, information, will, details, in, downtime, displayed, you, be, in, Details, and, about, of, more, sign, see, and so
2021-01-19 02:32:38 +0000 UTC UNKNOWN X minutes question, downtime, go, about, here, in, the, Information, and will see, you, be, here, sign, once, more, information, to, in, downtime, displayed, about, and, sign, Details, so, of, will, details, each, outage, and in

Supported Features

We support the following features in our integration with the ShopKeep status page:

  • Down Notifications

    If ShopKeep is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when ShopKeep is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    ShopKeep posts separate notifications for planned maintenance work. StatusGator will notify subscribers when ShopKeep enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring

    If ShopKeep publishes praoctive maintenance events on their status page, StatusGator will collect information about these events. Proactive maintenance events can be viewed within StatusGator and optional reminders of maintenance events can be configured to notification channels.

  • Status Overview

    When ShopKeep posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When ShopKeep has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because ShopKeep has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is ShopKeep down today?

According to its status page ShopKeep is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when ShopKeep is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if ShopKeep is having issues?

There are two main options: You can check the ShopKeep status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

ShopKeep status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the ShopKeep status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting ShopKeep customer support while checking everything on your side. You can also try Tweeting at them via @ShopKeep on Twitter. Or visit their official status page or website:

Twitter Mentions