Supported Features

  • Down notifications
  • Warn notifications
  • Differentiates maintenance notices
  • Status message overview
  • Status message details

Notification Frequency

  • Averages less than 1 per week
  • There were 1 WARN notices last 30 days
  • There were 0 DOWN notices last 30 days

Status History

Monitoring since December 4, 2015

Recent Events

Start Time Type Length Message Details
January 10, 2019 09:03 UTC MAINTENANCE about 1 hour Scheduled BackOffice Maintenance In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
January 04, 2019 21:11 UTC WARN about 1 hour Credit Card Processing Update - Full connectivity has been restored to the payment gateway and all customers should be a...
December 11, 2018 11:00 UTC MAINTENANCE about 1 hour ShopKeep.com Scheduled Maintenance In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
December 05, 2018 17:46 UTC WARN about 3 hours BackOffice - ShopKeep Monitoring - A fix has been implemented and we are monitoring the results. Dec 5, 14:40 EST
November 29, 2018 20:58 UTC DOWN 5 minutes BigCommerce Integration Monitoring - The issue with syncing items to BigCommerce has been resolved and all users of the S...
November 29, 2018 20:42 UTC DOWN 15 minutes BigCommerce Integration Investigating - Some ShopKeep users are reporting an inability to sync items from ShopKeep to Big...
November 08, 2018 04:42 UTC WARN 35 minutes Credit Card Processing Monitoring - A fix has been implemented and we are monitoring the results. Nov 8, 00:05 EST
October 23, 2018 08:23 UTC MAINTENANCE 40 minutes Scheduled Backoffice Maintenance In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
August 23, 2018 04:23 UTC DOWN about 2 hours Customer Care Support Line Monitoring - A fix has been implemented and we are monitoring the results. Aug 23, 01:47 EDT
August 23, 2018 03:58 UTC WARN 25 minutes Customer Care Support Line Update - We are continuing to work on a fix for this issue. Aug 23, 00:10 EDT