Supported Features

  • Down notifications
  • Warn notifications
  • Differentiates maintenance notices
  • Status message overview
  • Status message details

Notification Frequency

  • Averages less than 1 per week
  • There were 0 WARN notices last 30 days
  • There were 0 DOWN notices last 30 days

Status History

Monitoring since December 4, 2015

Recent Events

Start Time Type Length Message Details
August 23, 2018 04:23 UTC DOWN about 2 hours Customer Care Support Line Monitoring - A fix has been implemented and we are monitoring the results. Aug 23, 01:47 EDT
August 23, 2018 03:58 UTC WARN 25 minutes Customer Care Support Line Update - We are continuing to work on a fix for this issue. Aug 23, 00:10 EDT
August 15, 2018 10:43 UTC WARN about 1 hour BackOffice - ShopKeep Monitoring - The BackOffice issue has been resolved and all ShopKeep customers should be able to ...
August 09, 2018 23:38 UTC DOWN about 22 hours Customer Care SMS/Text Connectivity Investigating - We are currently experiencing connectivity issues for merchants contacting Custom...
August 09, 2018 07:03 UTC MAINTENANCE about 2 hours Scheduled BackOffice Maintenance In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
July 31, 2018 07:02 UTC MAINTENANCE about 2 hours Scheduled BackOffice Maintenance In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
July 11, 2018 01:03 UTC WARN 30 minutes Credit Card Processing Monitoring - Full connectivity has been restored to the payment gateway and all customers should ...
June 29, 2018 18:42 UTC WARN about 1 hour Credit Card Processing Monitoring - Full connectivity has been restored to the payment gateway and all customers should ...
June 29, 2018 17:02 UTC DOWN about 2 hours Credit Card Processing Identified - Our payment gateway is currently experiencing intermittent connectivity, meaning you...
June 27, 2018 08:03 UTC MAINTENANCE 30 minutes Scheduled Maintenance In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...