ShopKeep Status up

Supported Features

  • Warn notifications
  • Down notifications
  • Status messages
  • Detailed status updates

Notification Frequency

  • Averages less than 1 per week
  • There were 2 WARN notices last 30 days
  • There were 4 DOWN notices last 30 days

Status History

Monitoring since December 4, 2015

Recent Events

Start Time Type Length Message Details
June 26, 2017 16:03 UTC DOWN about 2 hours ShopKeep Customer Care Phone Support Identified - We are currently experiencing issues with our phone provider. They are actively work...
June 19, 2017 12:07 UTC DOWN about 1 hour Gift Card Processing Monitoring - Full connectivity has been restored to the gift card gateway and all customers shoul...
June 19, 2017 11:58 UTC WARN 10 minutes Credit Card Processing Identified - Our gift card gateway is currently experiencing intermittent connectivity, meaning y...
June 06, 2017 14:04 UTC DOWN 15 minutes Gateway Outage Identified - We are currently aware of ongoing issues with processing credit cards and receiving ...
June 01, 2017 14:53 UTC WARN 31 minutes Issues activating Register Identified - Many merchants are still having issues activating their Registers; we're investigati...
May 28, 2017 17:48 UTC DOWN 44 minutes Issues completing credit card transactions Identified - We’ve confirmed that an issue at our credit card gateway is the cause of the unexpec...
April 26, 2017 13:53 UTC WARN about 1 hour BackOffice transactions slow to appear in Reports Update - The issue has been resolved. Our engineers are monitoring performance. Apr 26, 10:49 EDT
April 09, 2017 04:22 UTC WARN 35 minutes Credit Card Processing Investigating - We are currently investigating multiple reports of issues while attempting to pro...
February 28, 2017 20:47 UTC WARN about 2 hours BackOffice unavailable Update - BackOffice is currently unavailable due to a major outage within Amazon's cloud computin...
February 28, 2017 17:49 UTC DOWN about 3 hours BackOffice unavailable Update - BackOffice is currently unavailable due to a major outage within Amazon's cloud computin...