| April 27, 2020 17:46 UTC |
WARN
|
about 2 hours
|
|
Customer Care Phone Support - Investigating |
Investigating - We are currently investigating a regional Internet Service Provider outage affect... |
| April 14, 2020 19:27 UTC |
WARN
|
about 4 hours
|
|
Credit Card Processing |
Update - We are continuing to investigate this issue. Apr 14, 16:37 EDT |
| March 20, 2020 07:01 UTC |
MAINTENANCE
|
about 2 hours
|
|
Backoffice Maintenance |
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar... |
| March 03, 2020 01:01 UTC |
WARN
|
about 1 hour
|
|
Credit Card Processing |
Monitoring - Full connectivity has been restored to the payment gateway and all customers should ... |
| March 02, 2020 08:31 UTC |
MAINTENANCE
|
about 1 hour
|
|
Scheduled Mainenance |
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar... |
| February 24, 2020 08:31 UTC |
MAINTENANCE
|
about 1 hour
|
|
Scheduled Mainenance |
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar... |
| February 13, 2020 13:56 UTC |
DOWN
|
about 8 hours
|
|
Phone/Chat/SMS issue |
Identified - Our upstream telecom provider has restored most phone service lines and identified t... |
| January 16, 2020 08:01 UTC |
MAINTENANCE
|
about 2 hours
|
|
Scheduled: BackOffice Maintenance |
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar... |
| October 31, 2019 17:07 UTC |
WARN
|
about 1 hour
|
|
QuickBooks Integration |
Monitoring - A fix has been implemented and we are monitoring the results. Oct 31, 13:56 EDT |
| October 22, 2019 18:19 UTC |
WARN
|
about 2 hours
|
|
Credit Card Processing - Heartland Payment Systems |
Investigating - Some users are reporting an inability to process credit card payments. We have id... |
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