Supported Features

  • Down notifications
  • Warn notifications
  • Differentiates maintenance notices
  • Status message overview
  • Status message details

Notification Frequency

  • Averages less than 1 per day
  • There were 1 WARN notices last 30 days
  • There were 0 DOWN notices last 30 days

Status History

Monitoring since December 4, 2015

Recent Events

Start Time Type Length Message Details
June 28, 2019 23:24 UTC WARN about 2 hours Intermittent connection issues for shopkeep.com Monitoring - A fix has been implemented and we are monitoring the results. Jun 28, 21:32 EDT
June 27, 2019 06:31 UTC MAINTENANCE about 3 hours Scheduled: BackOffice Maintenance In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
June 19, 2019 07:32 UTC MAINTENANCE about 1 hour Scheduled: BackOffice Maintenance In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
June 13, 2019 20:39 UTC WARN about 2 hours BigCommerce Integration Monitoring - A fix has been implemented and we are monitoring the results. Jun 13, 17:17 EDT
June 10, 2019 13:04 UTC WARN 10 minutes Credit Card Processing Identified - Our payment gateway partner FreedomPay is currently experiencing intermittent connec...
June 05, 2019 07:32 UTC MAINTENANCE about 2 hours Scheduled: BackOffice Maintenance In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
May 31, 2019 17:40 UTC WARN 5 minutes Support SMS/ Text Messaging Monitoring - A fix has been implemented and we are monitoring the results. May 30, 10:37 EDT
May 28, 2019 21:27 UTC WARN 3 days Support SMS/ Text Messaging Monitoring - A fix has been implemented and we are monitoring the results. May 30, 10:37 EDT
May 17, 2019 17:27 UTC DOWN about 4 hours Chat/SMS, Email and Web To Case Support Functions Monitoring - Our service provider has confirmed the issue is resolved. All support channels are f...
May 15, 2019 15:48 UTC MAINTENANCE about 2 hours Scheduled Maintenance: SMS/Text Messaging Support In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...