Follow the recent outages and downtime for Twilio Flex Agent Desktop in the table below.
|
Start Time |
Type |
Length |
Message |
Details |
|||||
|---|---|---|---|---|---|---|---|---|---|
|
January 11, 2024 07:52 UTC |
WARN |
ongoing |
On Call Engineers are Investigating an issue |
See more
|
|||||
|
January 11, 2024 06:32 UTC |
WARN |
about 1 hour |
Elevated Rate of HTTP 500 Errors During Accept Invites for Incoming Tasks in Flex Agent Desktop |
See more
|
|||||
|
August 08, 2023 16:02 UTC |
WARN |
5 months |
SMS Delivery Failures to Lycamobile Network in Portugal |
See more
|
|||||
|
August 08, 2023 12:37 UTC |
WARN |
about 3 hours |
A Subset of Customer Experiencing Problem While Connecting to Twilio Flex |
See more
|
Twilio Flex Agent Desktop status, last 24 hours:
Up: 24 hours
Warn: 0 minutes
Down: 0 minutes
Maintenance: 0 minutes
We've been monitoring Twilio Flex Agent Desktop outages since March 16, 2015.
Here's the history of service outages we've observed from the Twilio Flex Agent Desktop Status Page:
Twilio Flex Agent Desktop is a Telephony solution that StatusGator has been monitoring since March 2015. Over the past about 9 years, we have collected data on on more than 18,678 outages that affected Twilio Flex Agent Desktop users. When Twilio Flex Agent Desktop publishes downtime on their status page, they do so across 98 components and 11 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
More than 600 StatusGator users monitor Twilio Flex Agent Desktop to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular telephony services monitored on our platform. We've sent more than 366,100 notifications to our users about Twilio Flex Agent Desktop incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
If Twilio Flex Agent Desktop is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when Twilio Flex Agent Desktop is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
Twilio Flex Agent Desktop posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Twilio Flex Agent Desktop enters a pre-planned maintenance window, keeping you up to date.
Since Twilio Flex Agent Desktop publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.
When Twilio Flex Agent Desktop posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When Twilio Flex Agent Desktop has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because Twilio Flex Agent Desktop has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
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