Is Twilio Flex Billing down?
Current Twilio Flex Billing status is UP

We checked the official Twilio Flex Billing Status Page 3 min. 34 sec. ago. Learn more
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Recent Twilio Flex Billing Outages and Issues

Follow the recent outages and downtime for Twilio Flex Billing in the table below.

Start Time

Type

Length

Message

Details

September 22, 2023 20:22 UTC

WARN

ongoing

Possible Connectivity Issue on Super SIM

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Start Time

September 22, 2023 20:22 UTC

Type WARN
Affected Components

FLEX - Flex Billing

Message

Possible Connectivity Issue on Super SIM

Details

Update - Our engineering team is investigating reports of connectivity issues on Super SIM. If you are experiencing a disruption to connectivity, please contact customer support with impacted ICCIDs and countries. We will provide an update within 1 hour or as soon as more information becomes available Sep 22, 2023 - 12:45 PDT

September 22, 2023 20:12 UTC

WARN

10 minutes

Delays in Billing for Flex

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Start Time

September 22, 2023 20:12 UTC

Type WARN
Affected Components

FLEX - Flex Billing

Message

Delays in Billing for Flex

Details

Update - We are investigating delays in billing for Flex. We expect to provide another update in 1 hour or as soon as more information becomes available Sep 22, 2023 - 13:10 PDT

August 18, 2023 20:02 UTC

WARN

about 1 month

WhatsApp Registration and Template Status Issues

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Start Time

August 18, 2023 20:02 UTC

Type WARN
Affected Components

FLEX - Flex Billing

Message

WhatsApp Registration and Template Status Issues

Details

Update - Some WhatsApp templates may have an incorrect category or the template status may temporarily be outdated. As a result, sending WhatsApp messages using a template with an outdated status may fail until the status is updated. Any new template status updates are correctly being captured. Our engineering team has identified the cause for outdated statuses and is working on a fix to ensure all template statuses are up to date.Any onboarding issues for new WhatsApp senders have been mitigated. There is also no impact to receiving WhatsApp messages.We will provide an update in 16 hours or as soon as more information becomes available. Aug 18, 2023 - 03:25 PDT

August 18, 2023 19:07 UTC

WARN

about 1 hour

Possible Issues With Flex Invoices From May and June

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Start Time

August 18, 2023 19:07 UTC

Type WARN
Affected Components

FLEX - Flex Billing

Message

Possible Issues With Flex Invoices From May and June

Details

Update - We are investigating possible issues with Flex Invoices from May and June for a subset of customers. We expect to provide another update in 2 hours or as soon as more information becomes available. Aug 18, 2023 - 12:02 PDT

No outages or status changes in the last 24 hours

Twilio Flex Billing status, last 24 hours:

3:00 PM
9:00 PM
3:00 AM
9:00 AM
3:00 PM
3:00 PM
3:00 AM
3:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Twilio Flex Billing Outage and Status History

We've been monitoring Twilio Flex Billing outages since March 16, 2015.
Here's the history of service outages we've observed from the Twilio Flex Billing Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our Twilio Flex Billing Status Page Integration

Twilio Flex Billing is a Telephony solution that StatusGator has been monitoring since March 2015. Over the past about 9 years, we have collected data on on more than 18,679 outages that affected Twilio Flex Billing users. When Twilio Flex Billing publishes downtime on their status page, they do so across 98 components and 11 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 600 StatusGator users monitor Twilio Flex Billing to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular telephony services monitored on our platform. We've sent more than 366,100 notifications to our users about Twilio Flex Billing incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Twilio Flex Billing is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Twilio Flex Billing is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Twilio Flex Billing posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Twilio Flex Billing enters a pre-planned maintenance window, keeping you up to date.

Since Twilio Flex Billing publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Twilio Flex Billing posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Twilio Flex Billing has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Twilio Flex Billing has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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