Is Twilio Flex Application Platform down?
Current Twilio Flex Application Platform status is UP

We checked the official Twilio Flex Application Platform Status Page 1 min. 36 sec. ago. Learn more
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Recent Twilio Flex Application Platform Outages and Issues

Follow the recent outages and downtime for Twilio Flex Application Platform in the table below.

Start Time

Type

Length

Message

Details

April 07, 2024 11:47 UTC

WARN

ongoing

Flex SDK VirtualAgent not working - Google DialogFlow returns 404

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Start Time

April 07, 2024 11:47 UTC

Type WARN
Affected Components

FLEX - Flex Application Platform

Message

Flex SDK VirtualAgent not working - Google DialogFlow returns 404

Details

Monitoring - Flex's VirtualAgent functionality is now operating normally with limited impact. We will continue to monitor for system stability. We'll provide another update in 1 hour or as soon as more information becomes available. Apr 07, 2024 - 04:45 PDT

April 07, 2024 11:02 UTC

WARN

about 1 hour

Flex SDK VirtualAgent not working - Google DialogFlow returns 404

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Start Time

April 07, 2024 11:02 UTC

Type WARN
Affected Components

FLEX - Flex Application Platform

Message

Flex SDK VirtualAgent not working - Google DialogFlow returns 404

Details

Identified - Our engineers have identified the issue with Flex's VirtualAgent functionality, Google DialogFlow returns 404 and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available. Apr 07, 2024 - 04:00 PDT

February 22, 2024 09:32 UTC

WARN

about 2 months

On Call Engineers are Investigating

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Start Time

February 22, 2024 09:32 UTC

Type WARN
Affected Components

FLEX - Flex Application Platform

CARRIER NETWORK - Legacy Identity MatchAndAttributes

CARRIER NETWORK - Lookup Identity Match

CARRIER NETWORK - Lookup SIM Swap

Message

On Call Engineers are Investigating

Details

Investigating - We've become aware of a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information. Feb 22, 2024 - 01:22 PST

February 22, 2024 06:27 UTC

WARN

about 3 hours

Flex-orchestrator Low create meeting 2xx

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Start Time

February 22, 2024 06:27 UTC

Type WARN
Affected Components

FLEX - TaskRouter

FLEX - Flex Application Platform

Message

Flex-orchestrator Low create meeting 2xx

Details

Update - We are investigating a service interruption with Flex-orchestrator Low create meeting 2xx. We expect to provide another update in 30 minutes or as soon as more information becomes available Feb 21, 2024 - 22:26 PST

February 14, 2024 21:57 UTC

WARN

7 days

Twilio Rest API Errors Impacting Multiple Twilio Services

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Start Time

February 14, 2024 21:57 UTC

Type WARN
Affected Components

PROGRAMMABLE MESSAGING - SMS

FLEX - TaskRouter

FLEX - Flex Application Platform

ACCOUNT SECURITY - Verify

Message

Twilio Rest API Errors Impacting Multiple Twilio Services

Details

Monitoring - We're seeing recovery in the Twilio Rest API, impacting multiple Twilio services. Please see impacted services as follows:Taskrouter: Customers are unable to create, update, or delete via REST APIFlex platform: Agent Login/Inbound outbound conversation Programmable Video: Unable to create and modify rooms via Rest API Verify: To be determined Programmable Messaging (SMS): Customers may experience 5XX errorsWe will be monitoring all services to ensure a full recovery and provide another update in 30 minutes or as soon as more information becomes available. Feb 14, 2024 - 13:55 PST

2024-04-11 14:25:38 UTC UTC

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2024-04-11 14:25:38 UTC UTC

STATUS

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2024-04-11 14:25:38 UTC UTC

STATUS

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2024-04-11 14:25:38 UTC UTC

STATUS

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2024-04-11 14:25:38 UTC UTC

STATUS

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Sign Up for More Twilio Flex Application Platform History

StatusGator has about 9 years of Twilio Flex Application Platform status history.

No outages or status changes in the last 24 hours

Twilio Flex Application Platform status, last 24 hours:

3:00 PM
9:00 PM
3:00 AM
9:00 AM
3:00 PM
3:00 PM
3:00 AM
3:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Twilio Flex Application Platform Outage and Status History

We've been monitoring Twilio Flex Application Platform outages since March 16, 2015.
Here's the history of service outages we've observed from the Twilio Flex Application Platform Status Page:

Instant enriched data from
3,580 status pages

About Our Twilio Flex Application Platform Status Page Integration

Twilio Flex Application Platform is a Telephony solution that StatusGator has been monitoring since March 2015. Over the past about 9 years, we have collected data on on more than 18,556 outages that affected Twilio Flex Application Platform users. When Twilio Flex Application Platform publishes downtime on their status page, they do so across 98 components and 11 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 600 StatusGator users monitor Twilio Flex Application Platform to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular telephony services monitored on our platform. We've sent more than 364,000 notifications to our users about Twilio Flex Application Platform incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Twilio Flex Application Platform is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Twilio Flex Application Platform is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Twilio Flex Application Platform posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Twilio Flex Application Platform enters a pre-planned maintenance window, keeping you up to date.

Since Twilio Flex Application Platform publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Twilio Flex Application Platform posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Twilio Flex Application Platform has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Twilio Flex Application Platform has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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