WebEx Outage History

WebEx briefly experienced degraded performance on the Commercial service. The status page shows the incident began at Oct 18, 2025 7:52 PM UTC with a shift from normal to degraded (up to warn), and was resolved at Oct 18, 2025 8:22 PM UTC when the status returned to up, for a total duration of about 30 minutes. The recovery was confirmed as the status returned to normal, indicating a short-lived disruption.

Webex Meetings and Webex Recording briefly experienced degraded performance starting at Oct 17, 2025 10:57 PM UTC and was resolved by 11:07 PM UTC. The 10-minute incident affected scheduling, joining, and recording functions for users, reflected by a degraded status on the Webex status page. The issue involved Webex Meetings / Webex Recording components, and the provider issued 2 official status updates during the incident before full restoration.

Webex Calling / 911/Emergency Services experienced a brief degraded period starting at 10:52 AM UTC. The issue persisted for about 2 hours and 15 minutes and the service was restored by 1:07 PM UTC. This degradation likely affected calling features within Webex Calling, including emergency services access, during the window.

The Webex status page published two updates during the incident, outlining the degraded state and restoration. The impact was isolated to the Webex Calling / 911/Emergency Services component, with no broader service-wide issues reported.

WebEx Commercial experienced a brief degraded performance beginning at Oct 15, 2025 2:32 PM UTC with the status page indicating a warning. Services were restored by Oct 15, 2025 3:57 PM UTC, the outage lasting approximately 1 hour 25 minutes. Users likely saw intermittent issues with connectivity and feature availability during that window, after which normal operation resumed.

Webex Contact Center Enterprise in the EMEA Region experienced a brief degraded performance, listing a partial outage during the incident. Users relying on contact center features in Europe, the Middle East, and Africa may have faced slower responses or intermittent issues. The incident began at Oct 15, 2025 3:27 AM UTC and was resolved by Oct 15, 2025 7:22 AM UTC, lasting about 3 hours and 55 minutes. The provider issued two status updates during the event before returning to normal.

Webex Events (formerly Socio) underwent a planned maintenance window on Oct 4, 2025 6:07 AM UTC to Oct 4, 2025 10:07 AM UTC UTC, during which seven Webex Events components were placed in maintenance: Streaming, Lead Retrieval, Live Display, Web App, Event Apps, Registration, and Platform. The maintenance lasted about 4 hours and access to these components could have been limited or degraded during the window. The Webex status page shows two updates during the incident describing the start of maintenance and the restoration to normal operation.

Webex Control Hub / Device Management experienced a brief degradation. The incident began at 8:17 AM UTC when the component transitioned from up to warn, and it was resolved at 9:12 AM UTC for a total duration of about 55 minutes. The issue affected administrative and device-management tasks within Webex Control Hub, but there were no reports of widespread end-user impact. The provider issued 2 status updates during the event describing the degradation and subsequent recovery. The issue was localized to the Webex Control Hub / Device Management component and did not indicate broader service disruption.

WebEx briefly degraded starting at Sep 24, 2025 6:47 PM UTC and was restored by Sep 24, 2025 6:52 PM UTC, lasting about 5 minutes. The WebEx status page issued two updates during the event to acknowledge the degradation and its resolution.

Webex experienced a short period of degraded performance affecting two components: Webex Meetings / Start/Join Meetings and Webex App / Room Creation and Management. The degraded state began at Sep 24, 2025 5:47 PM UTC and was resolved by Sep 24, 2025 6:02 PM UTC, lasting roughly 15 minutes. During this window, users could have encountered difficulties starting or joining meetings and creating or managing rooms, with the impact appearing global and affecting the two components until restoration. The provider issued updates on the status page as the incident progressed.

The Webex Cloud Registered Device / Room Systems component experienced a brief degraded performance, affecting room devices and registered endpoints. The incident began at Sep 24, 2025 12:02 PM UTC and was resolved by Sep 24, 2025 12:27 PM UTC, lasting about 25 minutes. The Webex status page logged the issue as a degraded state and issued two updates during the incident, before the service returned to normal. There is no indication of broader Webex service impact beyond the affected component.