Is AskCody Visitor Management Portal down?
Current AskCody Visitor Management Portal status is UP

We checked the official AskCody Visitor Management Portal Status Page 1 min. 57 sec. ago. Learn more
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Recent AskCody Visitor Management Portal Outages and Issues

Follow the recent outages and downtime for AskCody Visitor Management Portal in the table below.

Start Time

Type

Length

Message

Details

May 03, 2024 12:04 UTC

DOWN

about 1 hour

Europe - EWS outage. Affect all systems that rely on EWS information and scheduling capabilities.

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Start Time

May 03, 2024 12:04 UTC

Type DOWN
Affected Components

Room Booking (Europe) - Outlook Add-in

Visitor Management (Europe) - Outlook Add-in

Room Booking (Europe) - Mobile App (Android)

Workplace Insights (Europe) - Power BI Dashboard

Visitor Management (Europe) - Visitor Management Portal

Visitor Management (Europe) - Check-in kiosk

Meeting Services (Europe) - Outlook Add-in

Meeting Services (Europe) - Meeting Services Portal

Meeting Services (Europe) - Meeting Services Finance API

Workplace Insights (Europe) - Data Collection

Room Booking (Europe) - Room Displays

Room Booking (Europe) - Workplace Central

Room Booking (Europe) - Room Management Portal

Room Booking (Europe) - Meeting Dashboards

Room Booking (Europe) - Mobile App (iOS)

Message

Europe - EWS outage. Affect all systems that rely on EWS information and scheduling capabilities.

Details

Investigating - Affected Users: All AskCody usersRegion: Europe CustomersWe are currently experiencing a major outage in our EWS service and are now investigating the impact.Users will experience that they cannot access the Management Portal or utilise the AskCody add-ins in Outlook. The next update will be provided at 4 pm GMT+2 Major Outage Definition: A component is unavailable for all users. Affects the up-time calculation 100%. May 03, 2024 - 14:03 CEST

November 21, 2023 13:30 UTC

WARN

2 days

Operational: Monitoring - Outage on EU Platform - AskCody Services & Visitor module

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Start Time

November 21, 2023 13:30 UTC

Type WARN
Affected Components

Visitor Management (Europe) - Outlook Add-in

Visitor Management (Europe) - Check-in kiosk

Meeting Services (Europe) - Outlook Add-in

Meeting Services (Europe) - Meeting Services Portal

Room Booking (North America) - Room Management Portal

Visitor Management (Europe) - Visitor Management Portal

Room Booking (Europe) - Room Management Portal

Message

Operational: Monitoring - Outage on EU Platform - AskCody Services & Visitor module

Details

Update - Affected Users: All Services users and Service Portal users, and all Visitor users and Visitor Portal usersRegion: Outside of North AmericaThe platform has been running since the implemented solution and we will continue to monitor the progress.For you as a user, this means you should be able to use the Portal, potentially experiencing a little delay.We will provide an update whenever there are relevant news or the status changes.Degraded Performance Definition: The affected component is working but is slow or otherwise impacted in a minor way. Does not affect downtime. Nov 21, 2023 - 13:42 CET

November 20, 2023 11:44 UTC

DOWN

1 day

Major Outage on EU Platform - AskCody Services & Visitor module

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Start Time

November 20, 2023 11:44 UTC

Type DOWN
Affected Components

Visitor Management (Europe) - Outlook Add-in

Visitor Management (Europe) - Check-in kiosk

Visitor Management (Europe) - Visitor Management Portal

Message

Major Outage on EU Platform - AskCody Services & Visitor module

Details

Identified - Affected Users: All Services users and Service Portal users, and all Visitor users and Visitor Portal usersRegion: Outside of North AmericaThe cause of the major outage in the Service and Visitor module has been identified, and we are now working to find a solution.Users may experience timeouts and login being unavailableThe next update will be provided at latest: 3 pm CESTMajor Outage Definition: A component is unavailable for all users. Affects the up-time calculation 100%. Nov 20, 2023 - 12:44 CET

November 07, 2023 07:39 UTC

WARN

about 2 hours

Partial Outage on EU Platform

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Start Time

November 07, 2023 07:39 UTC

Type WARN
Affected Components

Infrastructure (Europe) - Exchange Integration

Room Booking (Europe) - Mobile App (Android)

Infrastructure (Europe) - AskCody Active Directory Forwarding Service

Infrastructure (Europe) - Calendar Notification Service

Infrastructure (Europe) - Azure AD Integration

Visitor Management (Europe) - Outlook Add-in

Visitor Management (Europe) - Visitor Management Portal

Visitor Management (Europe) - Check-in kiosk

Meeting Services (Europe) - Outlook Add-in

Meeting Services (Europe) - Meeting Services Portal

Meeting Services (Europe) - Meeting Services Finance API

Room Booking (Europe) - Outlook Add-in

Room Booking (Europe) - Meeting Dashboards

Room Booking (Europe) - Room Displays

Room Booking (Europe) - Workplace Central

Room Booking (Europe) - Mobile App (iOS)

Workplace Insights (Europe) - Power BI Dashboard

Workplace Insights (Europe) - Data Collection

Room Booking (Europe) - Room Management Portal

Message

Partial Outage on EU Platform

Details

Investigating - Affected Users: All usersRegion: Outside of North AmericaSince 8:15 CEST we have been experiencing an increase in response time, partial outage in the Management Portal and Outlook add-ins.Users may see a "Service unavailable" message, when trying to access these services.We are investigating the cause, and will continuously update this as we progress.The next update will be provided at latest: 11:00 CEST, 07/11/2023 Nov 07, 2023 - 08:36 CET

April 11, 2023 07:28 UTC

WARN

7 months

Degraded Performance - Monitoring

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Start Time

April 11, 2023 07:28 UTC

Type WARN
Affected Components

Visitor Management (Europe) - Check-in kiosk

Visitor Management (Europe) - Visitor Management Portal

Message

Degraded Performance - Monitoring

Details

Monitoring - Affected Users: Insights Administrators and Owner Role UsersRegion: All CustomersOur Development Team has restored the missing data caused by the issue related to Bookings Insights. We will monitor the daily collection of Microsoft Exchange data, as well as the synchronization of that data into Insights, scheduled to happen on Sunday the 9th of April. The next update will be provided at latest: 11th of AprilDegraded Performance Definition: The affected component is working but is slow or otherwise impacted in a minor way. Does not affect downtime. Apr 04, 2023 - 09:33 CEST

2024-05-06 23:09:55 UTC UTC

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2024-05-06 23:09:55 UTC UTC

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2024-05-06 23:09:55 UTC UTC

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2024-05-06 23:09:55 UTC UTC

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2024-05-06 23:09:55 UTC UTC

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Sign Up for More AskCody Visitor Management Portal History

StatusGator has over 1 year of AskCody Visitor Management Portal status history.

No outages or status changes in the last 24 hours

AskCody Visitor Management Portal status, last 24 hours:

12:00 AM
6:00 AM
12:00 PM
6:00 PM
12:00 AM
12:00 AM
12:00 PM
12:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

AskCody Visitor Management Portal Outage and Status History

We've been monitoring AskCody Visitor Management Portal outages since October 8, 2022.
Here's the history of service outages we've observed from the AskCody Visitor Management Portal Status Page:

April 2024

March 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our AskCody Visitor Management Portal Status Page Integration

AskCody Visitor Management Portal is a Video, Communications, and Scheduling solution that StatusGator has been monitoring since October 2022. Over the past over 1 year, we have collected data on on more than 63 outages that affected AskCody Visitor Management Portal users. When AskCody Visitor Management Portal publishes downtime on their status page, they do so across 40 components and 11 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor AskCody Visitor Management Portal to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about AskCody Visitor Management Portal incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If AskCody Visitor Management Portal is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when AskCody Visitor Management Portal is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

AskCody Visitor Management Portal posts separate notifications for planned maintenance work. StatusGator will notify subscribers when AskCody Visitor Management Portal enters a pre-planned maintenance window, keeping you up to date.

Since AskCody Visitor Management Portal publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When AskCody Visitor Management Portal posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When AskCody Visitor Management Portal has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because AskCody Visitor Management Portal has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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