Is Keeper Down?
Current Keeper Status: up

Status History

We've been monitoring Keeper since June 12, 2019. Here's the history of service outages we've observed from the Keeper status page:

Recent Keeper Outages and Issues

Follow the recent outages and downtime for Keeper in the table below.

Start Time Type Length Message Details
October 20, 2020 17:44 UTC WARN about 2 hours Partially Degraded Service
October 11, 2020 17:24 UTC WARN about 1 hour Duo push and push notifications Investigating - We are investigating an issue with Duo Push failures when logging into Keeper. P...
October 09, 2020 08:59 UTC WARN about 10 hours Partially Degraded Service
September 30, 2020 15:34 UTC WARN about 3 hours Partially Degraded Service
September 19, 2020 01:40 UTC WARN about 2 hours Login errors for some user accounts Identified - Some users are receiving an error "user_account_error" or "unable to connect" error ...
September 16, 2020 14:40 UTC WARN 10 minutes Partially Degraded Service
September 04, 2020 15:59 UTC WARN about 9 hours Duo issue with Bypass mode, IE11 variants Identified - Duo MFA on the Web Vault is having an issue when "bypass" is enabled on the Duo acco...
July 31, 2020 00:25 UTC WARN about 1 hour Partially Degraded Service
July 29, 2020 13:30 UTC WARN about 5 hours Partially Degraded Service
July 28, 2020 02:49 UTC WARN about 2 hours SMS delivery issues for 2FA with Verizon network. Investigating - Verizon SMS 2FA messages are experiencing a high failure rate. We are investigat...

Supported Features

We support the following features in our integration with the Keeper status page:

  • Down Notifications

    If Keeper is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when Keeper is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    Keeper posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Keeper enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring

    If Keeper publishes praoctive maintenance events on their status page, StatusGator will collect information about these events. Proactive maintenance events can be viewed within StatusGator and optional reminders of maintenance events can be configured to notification channels.

  • Status Overview

    When Keeper posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When Keeper has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because Keeper has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is Keeper down today?

According to its status page Keeper is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Keeper is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Keeper is having issues?

There are two main options: You can check the Keeper status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Keeper status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Keeper status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Keeper customer support while checking everything on your side. You can also try Tweeting at them via @keepersecurity on Twitter. Or visit their official status page or website:

Keeper Down?

Are you experiencing issues with Keeper? Please share your issues below and let others know. Sign up above to receive notifications when Keeper published outages.

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