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Is Brightcove Gallery down?
Current Brightcove Gallery status is UP

We checked the official Brightcove Gallery Status Page 4 min. 58 sec. ago. Learn more
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Recent Brightcove Gallery Outages and Issues

Follow the recent outages and downtime for Brightcove Gallery in the table below.

Start Time

Type

Length

Message

Details

February 29, 2024 23:30 UTC

WARN

less than a minute

Gallery Experiences sharing to social media

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Start Time

February 29, 2024 23:30 UTC

Type WARN
Affected Components

APAC - Gallery

Americas - Gallery

EMEA - Gallery

Japan - Gallery
Message

Gallery Experiences sharing to social media
Details

We are currently experiencing an issue with Gallery Portal & In-Page experiences while sharing to Facebook. Gallery site viewers who try to share a video to Facebook will receive an error and will not be able to share videos. Gallery In-Page experiences and Gallery Portal additional services/features are not affected and working as expected.
Brightcove Engineering is reviewing this at the highest priority.

February 29, 2024 23:30 UTC

WARN

about 17 hours

Gallery Experiences sharing to social media

 See more
Start Time

February 29, 2024 23:30 UTC

Type WARN
Affected Components

APAC - Gallery

Americas - Gallery

EMEA - Gallery

Japan - Gallery
Message

Gallery Experiences sharing to social media
Details

We are currently experiencing an issue with Gallery Portal & In-Page experiences while sharing to Facebook. Gallery site viewers who try to share a video to Facebook will receive an error and will not be able to share videos. Gallery In-Page experiences and Gallery Portal additional services/features are not affected and working as expected.
Brightcove Engineering is reviewing this at the highest priority.

April 25, 2023 12:20 UTC

WARN

less than a minute

Gallery Event Portal Experiences

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Start Time

April 25, 2023 12:20 UTC

Type WARN
Affected Components

Americas - Gallery

Japan - Gallery

EMEA - Gallery

APAC - Gallery
Message

Gallery Event Portal Experiences
Details

We are currently experiencing an issue with Gallery Live and Virtual Event Portal experiences, resulting in the countdown clock not working for those Gallery Experiences. Event In-page experiences are not affected. We are investigating at the highest priority.

April 25, 2023 12:20 UTC

WARN

about 2 hours

Gallery Event Portal Experiences

 See more
Start Time

April 25, 2023 12:20 UTC

Type WARN
Affected Components

Americas - Gallery

Japan - Gallery

EMEA - Gallery

APAC - Gallery
Message

Gallery Event Portal Experiences
Details

We are currently experiencing an issue with Gallery Live and Virtual Event Portal experiences, resulting in the countdown clock not working for those Gallery Experiences. Event In-page experiences are not affected. We are investigating at the highest priority.

April 15, 2023 14:00 UTC

MAINT

less than a minute

Brightcove Unscheduled Maintenance – April 15th, 2023

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Start Time

April 15, 2023 14:00 UTC

Type MAINT
Affected Components

APAC - Studio

APAC - South-East Asia - Dynamic Delivery - Ingestion

APAC - ANZ - Dynamic Delivery - Ingestion

Americas - Dynamic Delivery - Ingestion

EMEA - Dynamic Delivery - Ingestion

Japan - Dynamic Delivery - Ingestion

Americas - Studio

EMEA - Studio

Japan - Studio

APAC - CMS API

Americas - CMS API

EMEA - CMS API

Japan - CMS API

APAC - Mumbai - Brightcove Live

Americas - Oregon - Brightcove Live

Americas - Virginia - Brightcove Live

APAC - Singapore - Brightcove Live

APAC - Sydney - Brightcove Live

APAC - Tokyo - Brightcove Live

EMEA - Frankfurt - Brightcove Live

Japan - Distribution

Japan - Gallery

Global - Brightcove Interactivity

Japan - Cloud Playout

EMEA - Ireland - Brightcove Live

APAC - Cloud Playout

Americas - Cloud Playout

EMEA - Cloud Playout

APAC - Distribution

Americas - Distribution

EMEA - Distribution

APAC - Gallery

Americas - Gallery

EMEA - Gallery
Message

Brightcove Unscheduled Maintenance – April 15th, 2023
Details

Brightcove Engineering will conduct unscheduled maintenance on system infrastructure on Saturday, April 15th, from 2:00 PM until 6:00 PM UTC.

During the maintenance window, Brightcove Engineering will complete migration work relating to Brightcove's CMS API and Interactivity (formerly HapYak) products.

Customers interacting with the CMS API may notice that search and read requests will temporarily respond slower than expected. Operations performed using Brightcove's Video Cloud Studio UI, Gallery, Ingestion service, Cloud Playout and the CMS API, itself, may require a retry after a few minutes. Additionally, the creation of new Brightcove Live jobs, Live-to-VOD clips and clipping requests made using the Social module UI may intermittently fail, also requiring retry. There is no anticipated impact on the playback of content.

Brightcove Interactivity (formerly HapYak) functionality will continue to be available. While customers will retain the ability to create, modify or delete projects, templates or Experiences, all data saved during the maintenance window will not be retained—this includes a shorter period of time during which Analytics data will be impacted and not retained by the service. Content published using the Brightcove Player and end-user experiences will not be impacted, nor is there any anticipated impact on playback.

Brightcove Engineering will monitor system stability and activity during the aforementioned window and have available resources on standby to mitigate any significant interruptions.

If you have any further questions, our global Support Team will be glad to assist and can be reached via our Support Portal at: supportportal.brightcove.com

2024-04-13 00:19:39 UTC UTC

 STATUS

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2024-04-13 00:19:39 UTC UTC

 STATUS

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2024-04-13 00:19:39 UTC UTC

 STATUS

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2024-04-13 00:19:39 UTC UTC

 STATUS

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2024-04-13 00:19:39 UTC UTC

 STATUS

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StatusGator has about 9 years of Brightcove Gallery status history.

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No outages or status changes in the last 24 hours

Brightcove Gallery status, last 24 hours:

1:00 AM
7:00 AM
1:00 PM
7:00 PM
1:00 AM
1:00 AM
1:00 PM
1:00 AM

  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Brightcove Gallery Outage and Status History

We've been monitoring Brightcove Gallery outages since March 9, 2015.
Here's the history of service outages we've observed from the Brightcove Gallery Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Solutions for Everyone
Education
  • Keep students and staff informed
  • Reduce ticket volume
  • Essential for remote learning

Learn more

DevOps
  • Shorten incident downtime
  • Unify maintenance schedules
  • Integrates with incident tools

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IT Teams
  • Reduce ticket volumes
  • Improve transparency
  • Shorten resolution times

Learn more

Instant enriched data from
3,580 status pages

About Our Brightcove Gallery Status Page Integration

Brightcove Gallery is a Video solution that StatusGator has been monitoring since March 2015. Over the past about 9 years, we have collected data on on more than 1,066 outages that affected Brightcove Gallery users. When Brightcove Gallery publishes downtime on their status page, they do so across 74 components and 15 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor Brightcove Gallery to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular video services monitored on our platform. We've sent more than 4,700 notifications to our users about Brightcove Gallery incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Brightcove Gallery is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Brightcove Gallery is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Brightcove Gallery posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Brightcove Gallery enters a pre-planned maintenance window, keeping you up to date.

Brightcove Gallery does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate Brightcove Gallery maintenance events into your unified calendar.

When Brightcove Gallery posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Brightcove Gallery has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Brightcove Gallery has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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