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Current Brightcove status is UP

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Recent Brightcove Outages and Issues

Follow the recent outages and downtime for Brightcove in the table below.

Start Time

Type

Length

Message

Details

December 02, 2022 00:21 UTC

WARN

about 1 hour

Brightcove Live – Clipping

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Start Time

December 02, 2022 00:21 UTC

Type WARN
Affected Components

Americas - Oregon - Brightcove Live

Americas - Virginia - Brightcove Live

APAC - Singapore - Brightcove Live

APAC - Sydney - Brightcove Live

APAC - Tokyo - Brightcove Live

EMEA - Frankfurt - Brightcove Live

EMEA - Ireland - Brightcove Live

APAC - Mumbai - Brightcove Live

Message

Brightcove Live – Clipping

Details

We briefly experienced an issue with Brightcove Live's clipping functionality. Customers may have encountered error messages or failures in response to new Live clipping requests. Regular Brightcove Live streaming operation was unaffected.

Brightcove Engineering has mitigated the immediate issue impacting our ingestion service. New content upload/ingestion requests are operating as expected. Any previously failed request(s) from earlier today will require re-submission.

December 02, 2022 00:15 UTC

WARN

5 minutes

Dynamic Delivery – Ingestion

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Start Time

December 02, 2022 00:15 UTC

Type WARN
Affected Components

Americas - Dynamic Delivery - Ingestion

EMEA - Dynamic Delivery - Ingestion

Japan - Dynamic Delivery - Ingestion

APAC - South-East Asia - Dynamic Delivery - Ingestion

APAC - ANZ - Dynamic Delivery - Ingestion

Message

Dynamic Delivery – Ingestion

Details

We briefly experienced an issue with Dynamic Delivery Ingestion. Customers may have encountered error message failures in response to new upload, ingestion or re-transcoding requests.

Brightcove Engineering has mitigated the immediate issue impacting our ingestion service. New content upload/ingestion requests are operating as expected. Any previously failed request(s) from earlier today will require re-submission.

November 28, 2022 00:35 UTC

WARN

2 days

Campaign – HubSpot Lead Forms

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Start Time

November 28, 2022 00:35 UTC

Type WARN
Affected Components

APAC - Campaign

Americas - Campaign

EMEA - Campaign

Japan - Campaign

Message

Campaign – HubSpot Lead Forms

Details

We are currently experiencing an issue with Campaign. End-users are unable to view video content after submitting form data using Campaign's HubSpot lead form. Please note that the collection of that user data is still successful, and all other lead form types are unaffected.

Brightcove Engineering is investigating at the highest priority.

November 17, 2022 00:25 UTC

WARN

40 minutes

Video Cloud Studio

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Start Time

November 17, 2022 00:25 UTC

Type WARN
Affected Components

Americas - Studio

Japan - Studio

APAC - CMS API

EMEA - CMS API

APAC - Studio

EMEA - Studio

Americas - CMS API

Japan - CMS API

Message

Video Cloud Studio

Details

We are currently experiencing an issue with Video Cloud Studio. Newly uploaded video titles are currently unavailable within our Media module UI. The creation of ingest requests and transcoding of new content are not impacted.

Brightcove Engineering is investigating at the highest priority.

November 12, 2022 14:00 UTC

MAINT

about 5 hours

Brightcove Infrastructure Quarterly Scheduled Maintenance – November 12th, 2022

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Start Time

November 12, 2022 14:00 UTC

Type MAINT
Affected Components

Americas - Playback

EMEA - Playback

Japan - Studio

APAC - Mumbai - Brightcove Live

APAC - Singapore - Brightcove Live

APAC - Sydney - Brightcove Live

APAC - Tokyo - Brightcove Live

EMEA - Frankfurt - Brightcove Live

APAC - Analytics

Americas - Analytics

EMEA - Analytics

Japan - Analytics

Japan - Playback

APAC - Studio

Americas - Studio

EMEA - Ireland - Brightcove Live

Global - Brightcove Interactivity

Americas - Virginia - Brightcove Live

APAC - Playback

EMEA - Studio

Americas - Oregon - Brightcove Live

Message

Brightcove Infrastructure Quarterly Scheduled Maintenance – November 12th, 2022

Details

We will be performing scheduled maintenance tasks to our platform infrastructure on November 12th, 2022, from 2:00 PM until 10:00 PM UTC.

During the upcoming maintenance window, Brightcove Engineering will deploy changes and improvements to Brightcove Live, Analytics, Video Cloud Studio, our Player Management, and Player Delivery APIs, and Brightcove Interactivity (formerly HapYak):

Customers will be unable to view Live reporting for the present day and the Trending Now UI will also be unavailable. No actual data loss is expected—data will become available following the conclusion of the maintenance window. We recommend that customers for whom real-time Live reporting is a priority schedule events before or following the maintenance window, if possible.

Customers will be unable to access, create, modify or delete Brightcove web Players via our Player Management API or Players module UI within Video Cloud Studio. We anticipate the possibility of minor delays with the delivery of web players in production environments, however; actual content playback will be unaffected.

Brightcove Interactivity (formerly HapYak) functionality will also be unavailable. Customers will be unable to create, modify or delete projects, templates or experiences. Annotations with video content may be impacted temporarily. No data loss is expected and will return following the conclusion of the maintenance window. During the maintenance window, playback could also be affected if HapYak embed code or links are used. Content published using our Brightcove Player will not be impacted.

We will monitor system stability and activity during the aforementioned window and have available resources on standby to mitigate any significant interruptions.

If you have any further questions, our global Support Team will be glad to assist and can be reached via our Support Portal at: supportportal.brightcove.com

Thank you for your patience and understanding.

2022-12-05 17:06:35 UTC UTC

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2022-12-05 17:06:35 UTC UTC

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2022-12-05 17:06:35 UTC UTC

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2022-12-05 17:06:35 UTC UTC

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2022-12-05 17:06:35 UTC UTC

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Sign Up for More Brightcove History

StatusGator has over 7 years of Brightcove status history.

No outages or status changes in the last 24 hours

Brightcove status, last 24 hours:

6:00 PM
12:00 AM
6:00 AM
12:00 PM
6:00 PM
6:00 PM
6:00 AM
6:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Brightcove Outage and Status History

We've been monitoring Brightcove outages since March 9, 2015.
Here's the history of service outages we've observed from the Brightcove Status Page:

Instant enriched data from
2,570 status pages

About Our Brightcove Status Page Integration

Brightcove is a Video solution that StatusGator has been monitoring since March 2015. Over the past over 7 years, we have collected data on on more than 935 outages that affected Brightcove users. When Brightcove publishes downtime on their status page, they do so across 74 components and 15 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor Brightcove to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular video services monitored on our platform. We've sent more than 3,900 notifications to our users about Brightcove incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Brightcove is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Brightcove is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Brightcove posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Brightcove enters a pre-planned maintenance window, keeping you up to date.

Brightcove does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate Brightcove maintenance events into your unified calendar.

When Brightcove posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Brightcove has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Brightcove has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Brightcove down today?

According to its status page Brightcove is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Brightcove is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Brightcove is having issues?

There are two main options: You can check the Brightcove status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Brightcove status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Brightcove status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Brightcove customer support while checking everything on your side. You can also try Tweeting at them via @brightcove on Twitter. Or visit their official status page or website:

Where do you get the official Brightcove status?

We use the official Brightcove status page. Here are links to their status page and other helpful links.

What are the most popular Brightcove components?

When was the last time Brightcove was down?

Brightcove Down?

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