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Current Central 1 Services status is UP

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Recent Central 1 Services Outages and Issues

Follow the recent outages and downtime for Central 1 Services in the table below.

Start Time

Type

Length

Message

Details

January 17, 2024 17:00 UTC

WARN

about 2 hours

INC174970 - Client Centre Accessibility Issues

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Start Time

January 17, 2024 17:00 UTC

Type WARN
Affected Components

Payment Services

Treasury Services

Digital Banking Services

Central 1 Services

Incident Alerting

Message

INC174970 - Client Centre Accessibility Issues

Details

Investigating - The Central 1 team is actively investigating the accessibility issues to the Client Centre (Clients.Central1.Com). We are conducting a thorough analysis of the systems involved and working toward resolving the issue.” At this time there is no workaround available. The reliability of the Client Centre is important for you and your customers. Therefore, we’re committed to keeping you informed about what is happening in a timely manner. We’ll share our next with you by 9:30 am PT (12:30 pm ET), or as soon as we have more information to report on. Thank you for your understanding as we work to resolve the issue.Central 1 - Support@central1.com - DigitalBanking_Support@central1.com - 1.888.889.7878 Jan 17, 2024 - 08:58 PST

January 09, 2024 21:05 UTC

MAINT

about 2 hours

CHG142946 – Central 1 SFTP Patching Tomorrow

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Start Time

January 09, 2024 21:05 UTC

Type MAINT
Affected Components

Central 1 Services

Payment Services

Message

CHG142946 – Central 1 SFTP Patching Tomorrow

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan 09, 2024 - 13:01 PST

November 05, 2023 09:00 UTC

MAINT

about 2 hours

CHG140955 - EFM Maintiainance

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Start Time

November 05, 2023 09:00 UTC

Type MAINT
Affected Components

Central 1 Services

Payment Services

Message

CHG140955 - EFM Maintiainance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 05, 2023 - 01:00 PST

November 03, 2023 19:40 UTC

WARN

30 minutes

INC171759 - Error When Accessing the Secure Site

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Start Time

November 03, 2023 19:40 UTC

Type WARN
Affected Components

Payment Services

Central 1 Services

Treasury Services

Message

INC171759 - Error When Accessing the Secure Site

Details

Investigating - Central 1 is aware that some users are receiving an error message when accessing the Secure Site and our team is actively investigating the matter. We believe the issue may be isolated to one of our servers so trying again with a fresh, or private browser session, may allow the user to land on one of the other Secure Site servers. We know that the reliability of the Secure Site is important for you and your customers. We’ll share our next update with you by 1:30 pm PT (4:30 pm ET), or as soon as we have more information to report on. Thank you for your understanding as we work to resolve the issue.Central 1 - Support@central1.com - 1.888.889.7878, press 1 Nov 03, 2023 - 12:39 PDT

October 31, 2023 11:25 UTC

WARN

15 minutes

INC171530 - File Transfer Protocol (FTP) Connectivity Issues

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Start Time

October 31, 2023 11:25 UTC

Type WARN
Affected Components

Payment Services

Central 1 Services

Message

INC171530 - File Transfer Protocol (FTP) Connectivity Issues

Details

Investigating - Direct connection to the FTP server is currently unavailable. At this time, Central 1 is actively investigating the matter to gather all pertinent information. The File & Report Exchange application, behind the Secure Site/Client Centre, appears to not be affected.The reliability of the FTP server is important and therefore, we’re committed to keeping you informed about what is happening in a timely manner. We’ll share our next update with you by 6 am PT (9 am ET), or as soon as we have more information to report on. Thank you for your understanding as we work to resolve the issue.Central 1 - Support@central1.com - 1.888.889.7878, press 1 Oct 31, 2023 - 04:22 PDT

2024-02-21 07:36:48 UTC UTC

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2024-02-21 07:36:48 UTC UTC

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2024-02-21 07:36:48 UTC UTC

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2024-02-21 07:36:48 UTC UTC

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2024-02-21 07:36:48 UTC UTC

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Sign Up for More Central 1 Services History

StatusGator has over 1 year of Central 1 Services status history.

No outages or status changes in the last 24 hours

Central 1 Services status, last 24 hours:

8:00 AM
2:00 PM
8:00 PM
2:00 AM
8:00 AM
8:00 AM
8:00 PM
8:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Central 1 Services Outage and Status History

We've been monitoring Central 1 Services outages since September 12, 2022.
Here's the history of service outages we've observed from the Central 1 Services Status Page:

February 2024

December 2023

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,620 status pages

About Our Central 1 Services Status Page Integration

Central 1 Services is a Finance and Payments solution that StatusGator has been monitoring since September 2022. Over the past over 1 year, we have collected data on on more than 465 outages that affected Central 1 Services users. When Central 1 Services publishes downtime on their status page, they do so across 5 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Central 1 Services to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If Central 1 Services is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Central 1 Services is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Central 1 Services posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Central 1 Services enters a pre-planned maintenance window, keeping you up to date.

Since Central 1 Services publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Central 1 Services posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Central 1 Services has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Central 1 Services has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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