Is Central 1 Services down?
Current Central 1 Services status is UP

We checked the official Central 1 Services Status Page 12 sec. ago. Learn more
Having a problem? Help Allie Gator keep this page accurate!

Report an Issue

Get notified when it's back up with dashboards and notifications

Recent Central 1 Services Outages and Issues

Follow the recent outages and downtime for Central 1 Services in the table below.

Start Time

Type

Length

Message

Details

July 15, 2024 13:41 UTC

WARN

about 2 hours

INC183112 - Exchange Bank of Canada website is not functional

See more
Start Time

July 15, 2024 13:41 UTC

Type WARN
Affected Components

Payment Services

Treasury Services

Central 1 Services

Message

INC183112 - Exchange Bank of Canada website is not functional

Details

Update - We are continuing to investigate this issue. Jul 15, 2024 - 06:37 PDT

July 12, 2024 16:00 UTC

WARN

about 3 hours

INC183055 - Hard and soft tokens are not able to be assigned in User Management

See more
Start Time

July 12, 2024 16:00 UTC

Type WARN
Affected Components

Payment Services

Central 1 Services

Message

INC183055 - Hard and soft tokens are not able to be assigned in User Management

Details

Update - We are continuing to investigate this issue. Jul 12, 2024 - 08:57 PDT

July 12, 2024 15:30 UTC

MAINT

30 minutes

INC183055 - Hard and soft tokens are not able to be assigned in User Management

See more
Start Time

July 12, 2024 15:30 UTC

Type MAINT
Affected Components

Central 1 Services

Payment Services

Message

INC183055 - Hard and soft tokens are not able to be assigned in User Management

Details

Investigating - We have identified that assigning hard and soft tokens via User Management is currently not functional; it gives an error message when assigning a soft token and does not recognize the serial numbers for a hard token. We are actively investigating and working on a fix. We will provide an update by Friday July 12th at 10:30 a.m. PT (1:30 p.m. EST). Jul 12, 2024 - 08:29 PDT

June 28, 2024 13:25 UTC

WARN

about 4 hours

INC182495 - Client Centre Unavailable

See more
Start Time

June 28, 2024 13:25 UTC

Type WARN
Affected Components

Central 1 Services

Payment Services

Incident Alerting

Message

INC182495 - Client Centre Unavailable

Details

Investigating - The Client Centre (https://Clients.Central1.Com) is timing out for users trying to log into the site this morning. Central 1’s technical team is actively investigating the accessibility issues. If you cannot log into the Client Centre, and need application access, you can use the URLs below for some of the more commonly used applications. - https://branchcapture.secure.central1.com/ for Branch Capture- https://filesandreports.secure.central1.com/login - for the File & Report Exchange - https://central1-prod.aric.featurespace.co.uk/ - for EFM (formerly Fraud Alert Services) - https://fas.secure.central1.com/fas/ - for FAS - https://fxd.secure.central1.com/extranet - for FX Drafts - https://fxn.secure.central1.com/ - for FX Notes Plus - https://olt.secure.central1.com/olt/ - for OLT (Online Tracing) - https://ors.secure.central1.com/ors/ - for ORS (Online Return System) - https://paymentstream.secure.central1.com/product/paymentstream/ - for PaymentStreamDirect - https://central1.service-now.com/support/ - for ServiceNow - https://cms.memberdirect.net/ - for TeamSite - https://admin.secure.central1.com/um/ui/flex/ModifyUser/ - for User Management - https://treasuryconnect.secure.central1.com/tos/ - Treasury Connect We’ll share our next update with you by 7:30 am PT (10:30 a.m. ET), or as soon as we have more information to report on. We appreciate your understanding as we work to resolve the issue. Central 1 - Support@central1.com - DigitalBanking_Support@central1.com - 1.888.889.7878 Jun 28, 2024 - 06:25 PDT

May 05, 2024 23:53 UTC

WARN

about 2 months

INC179661 - Digital and Payment disruption

See more
Start Time

May 05, 2024 23:53 UTC

Type WARN
Affected Components

Central 1 Services

Treasury Services

Message

INC179661 - Digital and Payment disruption

Details

Update - Central 1 teams are engaged and triaging. All Payment Services except Deposit Anywhere have recovered. Digital Banking Services may still be intermittent. Biometric login via Mobile App was unaffected, however manual login is intermittent. All other services within Online Banking are available. Incident began at 1:04 P.M. PT / 5:04 P.M. ET. We will provide an update by 5:45 p.m. PT / 8:45 p.m. ET. May 05, 2024 - 16:51 PDT

2024-07-16 08:38:28 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-07-16 08:38:28 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-07-16 08:38:28 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-07-16 08:38:28 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-07-16 08:38:28 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

Sign Up for More Central 1 Services History

StatusGator has almost 2 years of Central 1 Services status history.

1 status change in the last 24 hours

Central 1 Services status, last 24 hours:

9:00 AM
3:00 PM
9:00 PM
3:00 AM
9:00 AM
9:00 AM
9:00 PM
9:00 AM
  • Up: 23 hours

  • Warn: 2 hours

  • Down: 0 minutes

  • Maintenance: 0 minutes

Central 1 Services Outage and Status History

We've been monitoring Central 1 Services outages since September 12, 2022.
Here's the history of service outages we've observed from the Central 1 Services Status Page:

Instant enriched data from
3,970 status pages

About Our Central 1 Services Status Page Integration

Central 1 Services is a Payments and Finance solution that StatusGator has been monitoring since September 2022. Over the past almost 2 years, we have collected data on on more than 599 outages that affected Central 1 Services users. When Central 1 Services publishes downtime on their status page, they do so across 5 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Central 1 Services to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If Central 1 Services is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Central 1 Services is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Central 1 Services posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Central 1 Services enters a pre-planned maintenance window, keeping you up to date.

Since Central 1 Services publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Central 1 Services posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Central 1 Services has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Central 1 Services has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Can’t find your question? Email us to arrange a time to discuss. We’d love to chat!

Central 1 Services Down?

Are you experiencing issues with Central 1 Services? Sign up to receive notifications when Central 1 Services publishes outages.

Central 1 Services Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 3,970 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

Looking for recent downtime and outages of Central 1 Services?

Sign up for StatusGator and see all historical information about Central 1 Services outages and performance issues. Get free, instant notifications when Central 1 Services goes down.

No outages or status changes in the last 24 hours

Central 1 Services status, last 24 hours:

4:00 PM
10:00 PM
4:00 AM
10:00 AM
4:00 PM
4:00 PM
4:00 AM
4:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Central 1 Services Outage and Status History

We've been monitoring Central 1 Services outages since September 12, 2022.
Here's the history of service outages we've observed from the Central 1 Services Status Page: