Is Central 1 down?
Current Central 1 status is UP

We checked the official Central 1 Status Page 3 min. 18 sec. ago. Learn more
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Recent Central 1 Outages and Issues

Follow the recent outages and downtime for Central 1 in the table below.

Start Time

Type

Length

Message

Details

April 14, 2024 10:05 UTC

MAINT

5 minutes

CHG145461 - Vancouver Datacentre Maintenance

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Start Time

April 14, 2024 10:05 UTC

Type MAINT
Affected Components

Treasury Services

Payment Services

Digital Banking Services

Central 1 Services

Message

CHG145461 - Vancouver Datacentre Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 14, 2024 - 01:00 PDT

April 14, 2024 08:00 UTC

MAINT

about 2 hours

CHG145461 - Vancouver Datacentre Maintenance

See more
Start Time

April 14, 2024 08:00 UTC

Type MAINT
Affected Components

Treasury Services

Payment Services

Central 1 Services

Digital Banking Services

Message

CHG145461 - Vancouver Datacentre Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 14, 2024 - 01:00 PDT

April 03, 2024 08:01 UTC

MAINT

30 minutes

CHG142794 - Digital Banking Core Release 714

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Start Time

April 03, 2024 08:01 UTC

Type MAINT
Affected Components

Payment Services

Digital Banking Services

Message

CHG142794 - Digital Banking Core Release 714

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 03, 2024 - 01:00 PDT

April 02, 2024 08:01 UTC

MAINT

30 minutes

CHG145442 - Digital Banking 2-Step Verification and OAuth Release 710

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Start Time

April 02, 2024 08:01 UTC

Type MAINT
Affected Components

Digital Banking Services

Message

CHG145442 - Digital Banking 2-Step Verification and OAuth Release 710

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 02, 2024 - 01:00 PDT

April 01, 2024 18:51 UTC

DOWN

33 minutes

INC177794 - Digital Banking Outage - Eastern Datacenter Database connection failure

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Start Time

April 01, 2024 18:51 UTC

Type DOWN
Affected Components

Incident Alerting

Digital Banking Services

Message

INC177794 - Digital Banking Outage - Eastern Datacenter Database connection failure

Details

Identified - All Forge/MemberDirect clients, please be advised that our Eastern Datacenter in the Azure cloud (TOHC, ZCC) has lost connection to our Digital Banking Database, which will cause login to online banking to fail for all retail and/or Small business traffic flowing through the Eastern Datacenter. Retail and Small business traffic that is flowing through our Western (VAHC) datacenter is unaffected. All Commercial banking traffic is unaffected as it all flows through our Western datacenter.We are working to fail over all traffic to the Western datacentre to mitigate impact while we investigate the connection outage. Apr 01, 2024 - 11:48 PDT

2024-04-14 13:47:57 UTC UTC

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2024-04-14 13:47:57 UTC UTC

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2024-04-14 13:47:57 UTC UTC

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2024-04-14 13:47:57 UTC UTC

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2024-04-14 13:47:57 UTC UTC

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Central 1 Components and Services

View details of the current Central 1 status below.

Name

Status

Details

Central 1 Digital Banking Services

UP See more

Central 1 Incident Alerting

UP See more

Central 1 Payment Services

UP See more

Central 1 Services

UP See more

Central 1 Treasury Services

UP See more

2 status changes in the last 24 hours

Central 1 status, last 24 hours:

2:00 PM
8:00 PM
2:00 AM
8:00 AM
2:00 PM
2:00 PM
2:00 AM
2:00 PM
  • Up: 22 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 2 hours

Instant enriched data from
3,570 status pages

About Our Central 1 Status Page Integration

Central 1 is a Payments and Finance solution that StatusGator has been monitoring since September 2022. Over the past over 1 year, we have collected data on on more than 505 outages that affected Central 1 users. When Central 1 publishes downtime on their status page, they do so across 5 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Central 1 to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If Central 1 is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Central 1 is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Central 1 posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Central 1 enters a pre-planned maintenance window, keeping you up to date.

Since Central 1 publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Central 1 posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Central 1 has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Central 1 has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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