Is Central 1 Incident Alerting down?
Current Central 1 Incident Alerting status is UP

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Recent Central 1 Incident Alerting Outages and Issues

Follow the recent outages and downtime for Central 1 Incident Alerting in the table below.

Start Time

Type

Length

Message

Details

June 28, 2024 13:25 UTC

WARN

about 4 hours

INC182495 - Client Centre Unavailable

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Start Time

June 28, 2024 13:25 UTC

Type WARN
Affected Components

Central 1 Services

Payment Services

Incident Alerting

Message

INC182495 - Client Centre Unavailable

Details

Investigating - The Client Centre (https://Clients.Central1.Com) is timing out for users trying to log into the site this morning. Central 1’s technical team is actively investigating the accessibility issues. If you cannot log into the Client Centre, and need application access, you can use the URLs below for some of the more commonly used applications. - https://branchcapture.secure.central1.com/ for Branch Capture- https://filesandreports.secure.central1.com/login - for the File & Report Exchange - https://central1-prod.aric.featurespace.co.uk/ - for EFM (formerly Fraud Alert Services) - https://fas.secure.central1.com/fas/ - for FAS - https://fxd.secure.central1.com/extranet - for FX Drafts - https://fxn.secure.central1.com/ - for FX Notes Plus - https://olt.secure.central1.com/olt/ - for OLT (Online Tracing) - https://ors.secure.central1.com/ors/ - for ORS (Online Return System) - https://paymentstream.secure.central1.com/product/paymentstream/ - for PaymentStreamDirect - https://central1.service-now.com/support/ - for ServiceNow - https://cms.memberdirect.net/ - for TeamSite - https://admin.secure.central1.com/um/ui/flex/ModifyUser/ - for User Management - https://treasuryconnect.secure.central1.com/tos/ - Treasury Connect We’ll share our next update with you by 7:30 am PT (10:30 a.m. ET), or as soon as we have more information to report on. We appreciate your understanding as we work to resolve the issue. Central 1 - Support@central1.com - DigitalBanking_Support@central1.com - 1.888.889.7878 Jun 28, 2024 - 06:25 PDT

May 16, 2024 08:03 UTC

MAINT

27 minutes

CHG147364 - Urgent Digital Banking Core Release 717.1

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Start Time

May 16, 2024 08:03 UTC

Type MAINT
Affected Components

Payment Services

Digital Banking Services

Incident Alerting

Message

CHG147364 - Urgent Digital Banking Core Release 717.1

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 16, 2024 - 01:00 PDT

May 05, 2024 20:40 UTC

WARN

about 6 hours

INC179661 - DIgital and Payment disruption

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Start Time

May 05, 2024 20:40 UTC

Type WARN
Affected Components

Central 1 Services

Treasury Services

Incident Alerting

Payment Services

Digital Banking Services

Message

INC179661 - DIgital and Payment disruption

Details

Investigating - Central 1 is currently investigating an incident with both Payments and Digital Services. Members and clients may not be able to access these services at the moment. Technical teams are engaged and troubleshooting. We will provide an update by 2:30 p.m. PT / 5:30 p.m. ET.Central 1 - Support@central1.com - DigitalBanking_Support@central1.com - 1.888.889.7878 May 05, 2024 - 13:38 PDT

April 01, 2024 18:51 UTC

DOWN

33 minutes

INC177794 - Digital Banking Outage - Eastern Datacenter Database connection failure

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Start Time

April 01, 2024 18:51 UTC

Type DOWN
Affected Components

Incident Alerting

Digital Banking Services

Message

INC177794 - Digital Banking Outage - Eastern Datacenter Database connection failure

Details

Identified - All Forge/MemberDirect clients, please be advised that our Eastern Datacenter in the Azure cloud (TOHC, ZCC) has lost connection to our Digital Banking Database, which will cause login to online banking to fail for all retail and/or Small business traffic flowing through the Eastern Datacenter. Retail and Small business traffic that is flowing through our Western (VAHC) datacenter is unaffected. All Commercial banking traffic is unaffected as it all flows through our Western datacenter.We are working to fail over all traffic to the Western datacentre to mitigate impact while we investigate the connection outage. Apr 01, 2024 - 11:48 PDT

March 26, 2024 08:01 UTC

MAINT

30 minutes

CHG145335 - Digital Banking Core Release 713

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Start Time

March 26, 2024 08:01 UTC

Type MAINT
Affected Components

Digital Banking Services

Incident Alerting

Payment Services

Message

CHG145335 - Digital Banking Core Release 713

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 26, 2024 - 01:00 PDT

2024-07-07 23:52:16 UTC UTC

STATUS

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2024-07-07 23:52:16 UTC UTC

STATUS

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2024-07-07 23:52:16 UTC UTC

STATUS

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2024-07-07 23:52:16 UTC UTC

STATUS

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2024-07-07 23:52:16 UTC UTC

STATUS

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Sign Up for More Central 1 Incident Alerting History

StatusGator has almost 2 years of Central 1 Incident Alerting status history.

No outages or status changes in the last 24 hours

Central 1 Incident Alerting status, last 24 hours:

12:00 AM
6:00 AM
12:00 PM
6:00 PM
12:00 AM
12:00 AM
12:00 PM
12:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Central 1 Incident Alerting Outage and Status History

We've been monitoring Central 1 Incident Alerting outages since September 12, 2022.
Here's the history of service outages we've observed from the Central 1 Incident Alerting Status Page:

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,960 status pages

About Our Central 1 Incident Alerting Status Page Integration

Central 1 Incident Alerting is a Payments and Finance solution that StatusGator has been monitoring since September 2022. Over the past almost 2 years, we have collected data on on more than 586 outages that affected Central 1 Incident Alerting users. When Central 1 Incident Alerting publishes downtime on their status page, they do so across 5 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Central 1 Incident Alerting to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If Central 1 Incident Alerting is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Central 1 Incident Alerting is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Central 1 Incident Alerting posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Central 1 Incident Alerting enters a pre-planned maintenance window, keeping you up to date.

Since Central 1 Incident Alerting publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Central 1 Incident Alerting posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Central 1 Incident Alerting has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Central 1 Incident Alerting has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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