Last checked from DocuSign Customer Support official status page 2 min. 5 sec. ago
DocuSign Customer Support not working for you?
Report an issueThis chart represents DocuSign Customer Support service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more DocuSign Customer Support status data.
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We've been monitoring DocuSign Customer Support outages since September 12, 2016. Here's the history of service outages we've observed from the DocuSign Customer Support Status Page
Follow the recent outages and downtime for DocuSign Customer Support in the table below.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
Some customers may be experiencing issues with the support portal
|
21h 20m |
Warn
|
|
|
Delay in responding to support cases logged via Email.
|
1h 50m |
Warn
|
|
|
Salesforce service disruption.
|
255d 9h 52m |
Warn
|
|
|
Docusign support site down.
|
2h 30m |
Down
|
|
|
Customer Support Web Site Down
|
2h 40m |
Down
|
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Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.
Start monitoring for freeDocuSign Customer Support is a Legal solution that StatusGator has been monitoring since September 2016. Over the past about 8 years, we have collected data on on more than 3,575 outages that affected DocuSign Customer Support users. When DocuSign Customer Support publishes downtime on their status page, they do so across 36 components and 7 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
More than 300 StatusGator users monitor DocuSign Customer Support to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular legal services monitored on our platform. We've sent more than 70,800 notifications to our users about DocuSign Customer Support incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
If DocuSign Customer Support is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when DocuSign Customer Support is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
DocuSign Customer Support posts separate notifications for planned maintenance work. StatusGator will notify subscribers when DocuSign Customer Support enters a pre-planned maintenance window, keeping you up to date.
When DocuSign Customer Support posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When DocuSign Customer Support has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because DocuSign Customer Support has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Stay updated with instant alerts for DocuSign Customer Support outages by signing up now!
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