Eurofiber Outage History

A power outage in the Den Bosch area disrupted Eurofiber's core network infrastructure, impacting customers in the region. The outage began at Jun 27, 2025 4:40 PM UTC. Eurofiber dispatched an engineer with an emergency generator to the POP, and the status update noted that core devices were back online after the generator was deployed.

The incident progressed from outage to degraded service, with a follow-up update at Jun 27, 2025 5:12 PM UTC indicating that some customers began to recover while others remained affected. Across the event, Eurofiber issued 3 official status updates. The region remained affected until service was restored by Jul 1, 2025 4:35 PM UTC, roughly 4 days and 23 hours after the initial outage.

An outage affected the Delfzijl region, disrupting connectivity for customers in that area. The outage began on 6:10 AM UTC; the damage location was identified and a contractor dispatched, with no ETA for restoration at that time. The service was restored by 4:42 PM UTC.

Eurofiber experienced a power outage in the Leiden region that caused a brief service interruption for customers in that area. An on-site engineer with a generator was dispatched to restore power, and an ETA for restoration was not provided in the initial update. The outage began at 12:20 PM UTC and was resolved by 12:44 PM UTC, lasting about 24 minutes. The provider issued two status updates during the incident, describing the outage, the on-site response, and the restoration of services. The disruption was geographically limited to the Leiden region.

The Eurofiber network in the Mechelen region of Belgium experienced a regional outage that degraded connectivity for customers in that area. The degradation began at 1:10 AM UTC and lasted until 12:50 PM UTC, a duration of about 11 hours and 40 minutes. The incident was reflected in status updates indicating region-specific issues and degraded service.

The outage began at 8:10 AM UTC in the Schiedam/Vlaardingen region, affecting connectivity for customers in that area. A contractor was dispatched to investigate and the status page indicated ongoing repair work with an estimated restoration timeline. The incident progressed through the day as crews worked on restoration efforts.

By Jun 13, 2025 10:45 PM UTC, most connections had come back up, but full recovery required more time. The status page noted that fiber splicing had started and new cables were being installed as part of the restoration. The provider continued to share updates as works progressed, with the incident moving toward completion.

The service was restored by Jun 13, 2025 11:41 PM UTC.

Eurofiber reported a regional outage in the Rotterdam Europoort area due to suspected cable damage, causing connectivity disruptions for customers in that region. The outage began at 10:15 AM UTC and was resolved by 8:36 PM UTC, lasting about 10 hours and 21 minutes. An estimated restoration time had been listed as 9:59 PM UTC.

The incident was documented in two official status updates from Eurofiber as teams investigated and then restored services, with the geographic impact limited to the Rotterdam Europoort region.

The Eurofiber network experienced a regional outage in the Lokeren and Sint-Niklaas area caused by a damaged cable, impacting regional connectivity. The outage began at Jun 10, 2025 1:15 PM UTC and lasted for 9 hours and 17 minutes, with service restored by Jun 10, 2025 10:32 PM UTC. During the incident, three status updates were issued by Eurofiber detailing on-site investigation and progress toward repair.

Three status updates were issued during the incident. The initial update noted engineers on site with no known resolution time. At Jun 10, 2025 3:41 PM UTC the incident was described as a degraded condition, with the exact damage location not fully clear and the contractor preparing to weld the cable to restore service as soon as possible, though no precise restoration time was provided.

Eurofiber reported emergency planned maintenance on its Arnhem fiber infrastructure in the Netherlands. Some circuits running over the affected cable were already down, and services for others were expected to go down after maintenance started around 21:00 local time on 04 June 2025. The work involves cutting and replacing a cable in the Arnhem area, and it is limited to that region.

The provider posted two status updates during the incident and the maintenance window concluded with service restored by 2025-06-06T00:10:00Z. The outage was geographically localized to Arnhem, Netherlands, affecting circuits tied to the affected fiber while the rest of Eurofiber's network remained unaffected. The maintenance ran for roughly 29 hours from around 2025-06-04T19:00:00Z to 2025-06-06T00:10:00Z.

Eurofiber experienced a hardware issue on its Core Node in Nijmegen, prompting an emergency maintenance window that required powering down the core node and could impact services depending on that node. The maintenance lasted 30 minutes, beginning at 12:50 AM UTC and ending at 1:20 AM UTC, after which service was restored. Eurofiber issued two status updates during the incident explaining the hardware issue and the restoration, with the impact localized to the Nijmegen region.

An outage impacted customer connections in the Huis ter Heide area after a damaged underground electrical cable exploded near Huis ter Heide along the N237, causing pipes to melt and outages to occur. One or more connections were already down as the situation worsened, and Eurofiber proceeded to cut the damaged cable to restore service. The outage began at May 14, 2025 8:40 PM UTC and was resolved by May 15, 2025 2:35 AM UTC, lasting approximately 5 hours and 55 minutes.

Eurofiber’s incident page documented updates as the situation progressed, reflecting the outage and the decision to cut the damaged cable to restore service. The impact was localized to the Huis ter Heide area along the N237, and service was restored by May 15, 2025 2:35 AM UTC.