Is JumpCloud Agent down?
Current JumpCloud Agent status is UP

We checked the official JumpCloud Agent Status Page 1 min. 44 sec. ago. Learn more
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Recent JumpCloud Agent Outages and Issues

Follow the recent outages and downtime for JumpCloud Agent in the table below.

Start Time

Type

Length

Message

Details

August 30, 2023 15:58 UTC

WARN

about 8 hours

JumpCloud Windows Agent

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Start Time

August 30, 2023 15:58 UTC

Type WARN
Affected Components

Agent

Message

JumpCloud Windows Agent

Details

Investigating - We are currently investigating an issue with some JumpCloud Windows Agents failing to upgrade. We will update this incident as we know more. Aug 30, 2023 - 09:55 MDT

May 16, 2023 15:13 UTC

WARN

30 minutes

Windows MDM agent install failures

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Start Time

May 16, 2023 15:13 UTC

Type WARN
Affected Components

Agent

Message

Windows MDM agent install failures

Details

Investigating - We are currently investigating an issue with user led enrollment via Windows MDM currently leading to agent installation failures. We will update this issue as we know more. May 16, 2023 - 09:09 MDT

April 18, 2023 13:28 UTC

WARN

about 2 hours

Degraded Zero-Touch Enrollment

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Start Time

April 18, 2023 13:28 UTC

Type WARN
Affected Components

Agent

Message

Degraded Zero-Touch Enrollment

Details

Investigating - We have identified an issue where new devices that are going through Zero Touch Enrollment are not exiting Setup Assistant correctly. We will update this issue as we know more. Apr 18, 2023 - 07:24 MDT

December 03, 2022 16:03 UTC

MAINT

about 1 hour

Database Maintenance

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Start Time

December 03, 2022 16:03 UTC

Type MAINT
Affected Components

LDAP

TOTP / MFA / JumpCloud Protect

RADIUS

SSO

Multi-Tenant Portal (MTP)

User Console

Agent

Admin Console

Message

Database Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec 03, 2022 - 09:00 MST

October 22, 2022 15:03 UTC

MAINT

about 1 hour

Directory Database Maintenance

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Start Time

October 22, 2022 15:03 UTC

Type MAINT
Affected Components

SSO

Commands

Multi-Tenant Portal (MTP)

User Console

SCIM

General Access API

RADIUS

Agent

Admin Console

LDAP

Message

Directory Database Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 22, 2022 - 09:00 MDT

2023-08-31 21:00:13 UTC UTC

STATUS

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2023-08-31 21:00:13 UTC UTC

STATUS

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2023-08-31 21:00:13 UTC UTC

STATUS

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2023-08-31 21:00:13 UTC UTC

STATUS

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2023-08-31 21:00:13 UTC UTC

STATUS

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Sign Up for More JumpCloud Agent History

StatusGator has over 6 years of JumpCloud Agent status history.

No outages or status changes in the last 24 hours

JumpCloud Agent status, last 24 hours:

10:00 PM
4:00 AM
10:00 AM
4:00 PM
10:00 PM
10:00 PM
10:00 AM
10:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

JumpCloud Agent Outage and Status History

We've been monitoring JumpCloud Agent outages since February 21, 2017.
Here's the history of service outages we've observed from the JumpCloud Agent Status Page:

July 2023

June 2023

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
2,850 status pages

About Our JumpCloud Status Page Integration

JumpCloud is an Identity Management solution that StatusGator has been monitoring since February 2017. Over the past over 6 years, we have collected data on on more than 662 outages that affected JumpCloud users. When JumpCloud publishes downtime on their status page, they do so across 32 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor JumpCloud to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular identity management services monitored on our platform. We've sent more than 11,600 notifications to our users about JumpCloud incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If JumpCloud is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when JumpCloud is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

JumpCloud posts separate notifications for planned maintenance work. StatusGator will notify subscribers when JumpCloud enters a pre-planned maintenance window, keeping you up to date.

Since JumpCloud publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When JumpCloud posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When JumpCloud has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because JumpCloud has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is JumpCloud Agent down today?

According to its status page JumpCloud Agent is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when JumpCloud Agent is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if JumpCloud Agent is having issues?

There are two main options: You can check the JumpCloud Agent status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

JumpCloud Agent status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the JumpCloud Agent status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting JumpCloud Agent customer support while checking everything on your side. You can also try Tweeting at them via @jumpcloud on Twitter. Or visit their official status page or website:

Where do you get the official JumpCloud Agent status?

We use the official JumpCloud Agent status page. Here are links to their status page and other helpful links.

JumpCloud Agent Down?

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StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 2,850 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

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