Is JumpCloud down?
Current JumpCloud status is UP

We checked the official JumpCloud Status Page 4 min. 41 sec. ago. Learn more
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Recent JumpCloud Outages and Issues

Follow the recent outages and downtime for JumpCloud in the table below.

Start Time

Type

Length

Message

Details

March 12, 2024 17:03 UTC

WARN

10 minutes

Office 365 Integration - User Sync

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Start Time

March 12, 2024 17:03 UTC

Type WARN
Affected Components

Office 365 Integration

Message

Office 365 Integration - User Sync

Details

Investigating - We are currently investigating an issue with users not correctly syncing with JumpCloud's O365 integration. We will update this status as soon as we have more information. Mar 12, 2024 - 10:51 MDT

March 12, 2024 16:53 UTC

WARN

5 minutes

Office 365 Integration - User Sync

See more
Start Time

March 12, 2024 16:53 UTC

Type WARN
Affected Components

Office 365 Integration

Message

Office 365 Integration - User Sync

Details

Investigating - We are currently investigating an issue with users not correctly syncing with JumpCloud's O365 integration. We will update this status as soon as we have more information. Mar 12, 2024 - 10:51 MDT

March 08, 2024 12:33 UTC

WARN

about 1 hour

Password Manager Degraded Service

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Start Time

March 08, 2024 12:33 UTC

Type WARN
Affected Components

Admin Console

Message

Password Manager Degraded Service

Details

Investigating - We're currently investigating high error rates with Password Manager while accessing the Admin console and the failure to load overview details. Mar 08, 2024 - 05:31 MST

February 24, 2024 15:03 UTC

MAINT

about 2 hours

JumpCloud MDM Database Maintenance

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Start Time

February 24, 2024 15:03 UTC

Type MAINT
Affected Components

Policy Management

Software Management

Message

JumpCloud MDM Database Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 24, 2024 - 08:00 MST

February 23, 2024 19:43 UTC

WARN

20 minutes

Increased error rates with MDM Enrollments / Service Performance

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Start Time

February 23, 2024 19:43 UTC

Type WARN
Affected Components

MDM

Message

Increased error rates with MDM Enrollments / Service Performance

Details

Investigating - We are currently investigating increased error rates with MDM Enrollments. This may also be impacting performance with some other services, which we are also investigating. We will update this issue as we know more. Feb 23, 2024 - 12:41 MST

2024-03-12 18:43:46 UTC UTC

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2024-03-12 18:43:46 UTC UTC

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2024-03-12 18:43:46 UTC UTC

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2024-03-12 18:43:46 UTC UTC

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2024-03-12 18:43:46 UTC UTC

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StatusGator has about 7 years of JumpCloud status history.

JumpCloud Components and Services

View details of the current JumpCloud status below.

Name

Status

Details

JumpCloud Active Directory Integration

UP See more

JumpCloud Admin Console

UP See more

JumpCloud Agent

UP See more

JumpCloud Android EMM

UP See more

JumpCloud Chat Support

UP See more

JumpCloud Cloudflare CDN/Cache

UP See more

JumpCloud Cloudflare Cloudflare Firewall

UP See more

JumpCloud Commands

UP See more

JumpCloud Directory Insights

UP See more

JumpCloud General Access API

UP See more

JumpCloud G Suite Integration

UP See more

JumpCloud LDAP

UP See more

JumpCloud MDM

UP See more

JumpCloud Multi-Tenant Portal (MTP)

UP See more

JumpCloud Office 365 Integration

UP See more

JumpCloud Password Manager

UP See more

JumpCloud Payment and Billing

UP See more

JumpCloud Phone Support

UP See more

JumpCloud Policy Management

UP See more

JumpCloud Premium Support Services

UP See more

JumpCloud RADIUS

UP See more

JumpCloud Remote Assist

UP See more

JumpCloud SCIM

UP See more

JumpCloud Security Advisories

UP See more

JumpCloud Security Notifications

UP See more

JumpCloud Software Management

UP See more

JumpCloud SSO

UP See more

JumpCloud Support.jumpcloud.com

UP See more

JumpCloud System Insights

UP See more

JumpCloud User Console

UP See more

JumpCloud User Import from CSV

UP See more

JumpCloud Workday Import

UP See more

JumpCloud www.jumpcloud.com

UP See more

TOTP / MFA / JumpCloud Protect

UP See more

2 status changes in the last 24 hours

JumpCloud status, last 24 hours:

7:00 PM
1:00 AM
7:00 AM
1:00 PM
7:00 PM
7:00 PM
7:00 AM
7:00 PM
  • Up: 24 hours

  • Warn: 15 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

JumpCloud Outage and Status History

We've been monitoring JumpCloud outages since February 21, 2017.
Here's the history of service outages we've observed from the JumpCloud Status Page:

Instant enriched data from
3,560 status pages

About Our JumpCloud Status Page Integration

JumpCloud is an Identity Management solution that StatusGator has been monitoring since February 2017. Over the past about 7 years, we have collected data on on more than 710 outages that affected JumpCloud users. When JumpCloud publishes downtime on their status page, they do so across 34 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor JumpCloud to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular identity management services monitored on our platform. We've sent more than 12,300 notifications to our users about JumpCloud incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If JumpCloud is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when JumpCloud is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

JumpCloud posts separate notifications for planned maintenance work. StatusGator will notify subscribers when JumpCloud enters a pre-planned maintenance window, keeping you up to date.

Since JumpCloud publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When JumpCloud posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When JumpCloud has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because JumpCloud has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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