Is JumpCloud down?
Current JumpCloud status is UP

We checked the official JumpCloud Status Page 3 min. 19 sec. ago. Learn more
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Recent JumpCloud Outages and Issues

Follow the recent outages and downtime for JumpCloud in the table below.

Start Time

Type

Length

Message

Details

November 11, 2023 15:03 UTC

MAINT

about 1 hour

JumpCloud's RADIUS Service Maintenance

See more
Start Time

November 11, 2023 15:03 UTC

Type MAINT
Affected Components

RADIUS

Message

JumpCloud's RADIUS Service Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 11, 2023 - 08:00 MST

November 07, 2023 04:38 UTC

WARN

about 4 hours

Degraded LDAP Service in the Indonesia region

See more
Start Time

November 07, 2023 04:38 UTC

Type WARN
Affected Components

LDAP

Message

Degraded LDAP Service in the Indonesia region

Details

Update - We are continuing to investigate this issue. Nov 06, 2023 - 21:38 MST

October 27, 2023 13:13 UTC

WARN

about 10 hours

Android Device Enrollment Issues

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Start Time

October 27, 2023 13:13 UTC

Type WARN
Message

Android Device Enrollment Issues

Details

Investigating - We are experiencing issues with new enrollments of company-owned Android devices via the JumpCloud Admin console. New Android enrollments via the JumpCloud User Console are continuing to function properly. Oct 27, 2023 - 07:10 MDT

October 11, 2023 20:13 UTC

WARN

about 19 hours

Degraded Office 365 Directory Service

See more
Start Time

October 11, 2023 20:13 UTC

Type WARN
Affected Components

Office 365 Integration

Message

Degraded Office 365 Directory Service

Details

Investigating - We're currently investigating reports of degraded performance or intermittent synchronization issues with JumpCloud's Office 365 Directory Service. We are investigating the cause of the issues currently, and will update the status event once resolved. Oct 11, 2023 - 14:10 MDT

September 28, 2023 04:58 UTC

WARN

20 minutes

Degraded Directory Insights

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Start Time

September 28, 2023 04:58 UTC

Type WARN
Affected Components

Directory Insights

Message

Degraded Directory Insights

Details

Investigating - We're investigating reports of degraded performance or intermittent connection issues with JumpCloud's Directory Insight service. We are investigating the cause of the issues currently, and will update the status even once resolved. Sep 27, 2023 - 22:57 MDT

2023-11-12 08:42:12 UTC UTC

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2023-11-12 08:42:12 UTC UTC

STATUS

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2023-11-12 08:42:12 UTC UTC

STATUS

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2023-11-12 08:42:12 UTC UTC

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2023-11-12 08:42:12 UTC UTC

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StatusGator has over 6 years of JumpCloud status history.

JumpCloud Components and Services

View details of the current JumpCloud status below.

Name

Status

Details

JumpCloud Active Directory Integration

UP See more

JumpCloud Admin Console

UP See more

JumpCloud Agent

UP See more

JumpCloud Android EMM

UP See more

JumpCloud Chat Support

UP See more

JumpCloud Cloudflare CDN/Cache

UP See more

JumpCloud Cloudflare Cloudflare Firewall

UP See more

JumpCloud Commands

UP See more

JumpCloud Directory Insights

UP See more

JumpCloud General Access API

UP See more

JumpCloud G Suite Integration

UP See more

JumpCloud LDAP

UP See more

JumpCloud MDM

UP See more

JumpCloud Multi-Tenant Portal (MTP)

UP See more

JumpCloud Office 365 Integration

UP See more

JumpCloud Password Manager

UP See more

JumpCloud Payment and Billing

UP See more

JumpCloud Phone Support

UP See more

JumpCloud Policy Management

UP See more

JumpCloud Premium Support Services

UP See more

JumpCloud RADIUS

UP See more

JumpCloud Remote Assist

UP See more

JumpCloud SCIM

UP See more

JumpCloud Security Advisories

UP See more

JumpCloud Security Notifications

UP See more

JumpCloud SSO

UP See more

JumpCloud Support.jumpcloud.com

UP See more

JumpCloud System Insights

UP See more

JumpCloud User Console

UP See more

JumpCloud User Import from CSV

UP See more

JumpCloud Workday Import

UP See more

JumpCloud www.jumpcloud.com

UP See more

TOTP / MFA / JumpCloud Protect

UP See more

1 status change in the last 24 hours

JumpCloud status, last 24 hours:

9:00 AM
3:00 PM
9:00 PM
3:00 AM
9:00 AM
9:00 AM
9:00 PM
9:00 AM
  • Up: 23 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 1 hour

JumpCloud Outage and Status History

We've been monitoring JumpCloud outages since February 21, 2017.
Here's the history of service outages we've observed from the JumpCloud Status Page:

Instant enriched data from
2,880 status pages

About Our JumpCloud Security Notifications Status Page Integration

JumpCloud Security Notifications is an Identity Management solution that StatusGator has been monitoring since February 2017. Over the past almost 7 years, we have collected data on on more than 672 outages that affected JumpCloud Security Notifications users. When JumpCloud Security Notifications publishes downtime on their status page, they do so across 33 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor JumpCloud Security Notifications to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular identity management services monitored on our platform. We've sent more than 11,700 notifications to our users about JumpCloud Security Notifications incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If JumpCloud Security Notifications is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when JumpCloud Security Notifications is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

JumpCloud Security Notifications posts separate notifications for planned maintenance work. StatusGator will notify subscribers when JumpCloud Security Notifications enters a pre-planned maintenance window, keeping you up to date.

Since JumpCloud Security Notifications publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When JumpCloud Security Notifications posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When JumpCloud Security Notifications has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because JumpCloud Security Notifications has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is JumpCloud down today?

According to its status page JumpCloud is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when JumpCloud is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if JumpCloud is having issues?

There are two main options: You can check the JumpCloud status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

JumpCloud status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the JumpCloud status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting JumpCloud customer support while checking everything on your side. You can also try Tweeting at them via @jumpcloud on Twitter. Or visit their official status page or website:

Where do you get the official JumpCloud status?

We use the official JumpCloud status page. Here are links to their status page and other helpful links.

JumpCloud Down?

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