OVHcloud Outage History

An outage at OVHcloud's Hillsboro data center briefly disrupted public server connectivity in Rack H109B02, affecting HIL / Network Services and HIL / Bare Metal Services. The issue began at 5:24 AM UTC and was resolved by 5:39 AM UTC, lasting about 15 minutes. The problem was localized to the Hillsboro data center and involved two components. OVHcloud communicated via two status updates during the incident, first noting an ongoing network fault and investigation, then confirming recovery as services came back online.

The OVHcloud Bare Metal fleet experienced a multi-day degraded availability event affecting 13 Bare Metal service zones. The incident began on Dec 24, 2025 7:24 PM UTC when the status page posted a warning that Selected Advance Range servers may appear as 'Coming Soon,' with a temporary workaround to order ADV 2024 and then select a 2026 processor to access ADV 2026 configurations. This could have disrupted ordering and access for affected customers across multiple racks and locations.

An emergency electrical maintenance event at OVHcloud US data center Vint Hill Row V120D triggered a power shutdown that disrupted services across 13 Bare Metal ranges. The maintenance window ran from Dec 23, 2025 11:00 AM UTC to Dec 23, 2025 10:00 PM UTC, with the power shutdown starting at roughly 3:00 PM UTC and causing impact for several hours. The provider issued 3 official updates during the incident, and services were restored by 6:30 PM UTC.

The OVHcloud US Bare Metal Services for HIL and VIN experienced delayed server deliveries due to an ongoing issue related to customization. The incident began when these two components were marked with a warning and remained under investigation as of Dec 22, 2025 10:24 PM UTC. Customers could have experienced extended delivery timelines and related impact on order fulfillment during this period.

By Dec 23, 2025 10:29 AM UTC, the status for both HIL / Bare Metal Services and VIN / Bare Metal Services returned to up, marking the end of the incident. The provider issued 2 status updates over the course of the event, and the overall duration was about 12 hours and 5 minutes, covering the time from the initial warning to recovery.

OVHcloud reported a power fault at the Vint Hill datacenter affecting a subset of VIN / Bare Metal Services on rack V119G14. Users with those hosts experienced outages during the incident window. The outage began at Dec 18, 2025 2:39 PM UTC and was resolved by Dec 18, 2025 4:04 PM UTC, lasting about 1 hour 25 minutes. The OVHcloud status page issued two updates, starting with the update titled 'Server Power Loss in V119G14' and then reporting restoration of the VIN / Bare Metal Services. The affected components were limited to the Vint Hill datacenter, with other services unaffected.

OVHcloud conducted a scheduled maintenance window to update the US Control Panel URL from us.ovhcloud.com/manager to manager.us.ovhcloud.com. This change is informational and no service interruption is expected. Existing links will redirect to the new URL, and users who encounter access issues can directly use the new address. Clearing browser cache may help resolve redirect or login issues if needed.

The maintenance ran from Dec 18, 2025 8:29 AM UTC to Dec 18, 2025 10:29 AM UTC, lasting about 2 hours. The affected components were the OVHcloud US Control Panel (Manager) and OVHcloud US Website Services. The provider issued 2 status updates during the incident, and there was no widespread user impact beyond potential redirects.

OVHcloud conducted a scheduled maintenance on its Public Cloud Registries affecting the US-EAST-VA-1 region. During the maintenance, registries were unavailable for a short period and artifact operations such as pulling and pushing Docker images or Helm charts could be disrupted. The maintenance began at 3:40 PM UTC and ended by 3:44 PM UTC, lasting about 4 minutes.

This was a planned maintenance event, with the US-EAST-VA-1 / Public Cloud Services component listed as affected. The service returned to normal after the maintenance window, and there were no reported issues beyond the window.

OVHcloud experienced a brief VPS access issue affecting Virtual Private Services in non-US data centers (WAW, BHS, ERI, and LIM) where logging in with the supplied username and password failed after reinstall. The incident began at Dec 16, 2025 8:49 PM UTC when the service entered a degraded state and was resolved by Dec 16, 2025 9:29 PM UTC after OVHcloud deployed a patch, lasting about 40 minutes. The provider issued two status updates during the incident and restored normal access once the patch was applied.

An outage affected OVHcloud VIN / Bare Metal Services for hosts in rack V119G14 at the Vint Hill Datacenter. The incident began at 6:04 PM UTC following a power fault and OVHcloud indicated they were investigating; affected services degraded until 6:54 PM UTC when VIN / Bare Metal Services returned to normal. The provider issued two official status updates during the incident as power issues were addressed and service was restored.

OVHcloud conducted scheduled maintenance on its Identity, Security & Operations offering for the Public Cloud beginning at Dec 11, 2025 7:04 PM UTC. During the maintenance window, requests across 14 US regional data centers experienced brief latency of up to 5 minutes, effectively causing degraded performance for a short period. The outage lasted about 1 hour and 55 minutes, with services returning to normal by Dec 11, 2025 8:59 PM UTC. The provider issued 2 status updates during the incident.