OVHcloud outage history

OVHcloud carried out electrical infrastructure maintenance for Rack BHS0814B02C, affecting the BHS / Bare Metal Services. The work triggered a brief outage during the maintenance window, with approximately 10 minutes of downtime expected for affected services. The maintenance began at 2:35 AM UTC and, after completion of the work, normal service resumed by 11:04 AM UTC.

OVHcloud carried out electrical infrastructure maintenance on Rack BHS0812B04C, with Racks in maintenance: BHS0812B04C. During the window, Bare Metal Services on that rack experienced approximately five minutes of downtime, distributed across the window and not affecting all racks simultaneously. The rack returned to normal operation at 3:24 PM UTC after the maintenance began at 12:29 PM UTC.

OVHcloud reported a storage cluster problem affecting VPS services in the US-EAST-VA-2 region, with VIN / Virtual Private Services identified as the impacted component. Users could experience unresponsive instances when rebooting or attempting actions that change a VPS's state, and creation of new disks in this region was intermittently affected. The disruption began at 2:29 AM UTC as the issue emerged and OVHcloud worked on a fix.

OVHcloud's Sydney region Bare Metal and Network services entered a maintenance window to address an issue where enterprise customers were receiving incorrect invoice notifications. The maintenance began at 9:04 PM UTC and lasted until 7:00 AM UTC, spanning roughly 9 hours and 55 minutes, with the components returned to normal operation once the remediation completed. The maintenance was described as a targeted effort for the Sydney Bare Metal and Network services to fix the invoicing notification issue. The maintenance completed and services were brought back to active status after the window.

An outage hit OVHcloud's VPS host in the US-East-VA-2 region, causing some VPS instances to be unavailable or unresponsive. The incident began at Jul 28, 2026 2:19 AM UTC and led to a maintenance window for Bare Metal Services while teams investigated. Users in the affected region may have experienced downtime or unresponsiveness during the window. The issue was resolved by Jul 28, 2026 4:50 AM UTC, with Bare Metal Services returning to normal operation and VPS hosts rejoining service.

OVHcloud faced a broad, multi-stage outage affecting Bare Metal, VPS, Private Cloud connectivity, and Public Cloud services across several regions. The trouble began with a rack power issue in VIN0120D02C at the VIN data center, with hosts going offline around 5:04 PM UTC and power restored by 6:29 PM UTC as teams brought equipment back online. A later VRACK private network disruption at the V119E22 rack triggered degraded connectivity, with issues first noted around 7:39 AM UTC and VRACK connectivity restored by 9:00 AM UTC and further stabilized by 11:44 AM UTC. Around the end of June, a Public Cloud host outage in US-EAST-VA-1 produced outages and degraded instances, with the issue identified around 4:29 AM UTC and ongoing updates into the morning of 6:19 AM UTC.

OVHcloud reported a VPS outage affecting multiple hosts in the VIN region. The incident began on 11:20 PM UTC and impacted VIN Virtual Private Services, causing some VPS instances to be unavailable or unresponsive. The outage lasted about 5 hours 20 minutes and was resolved by 4:40 AM UTC as the VIN VPS component returned to a healthy state. A follow-up status update at 11:59 PM UTC noted a leak and that the data center team was actively working toward a resolution. The provider issued 3 status updates during the incident.

OVHcloud experienced a Hillsboro data center outage on 2026-02-20, impacting HIL / Network Services and HIL / Bare Metal Services. In the Hillsboro region, customers faced network connectivity issues and service interruptions as the affected components went down. The outage lasted about 1 hour and 51 minutes, beginning at Feb 20, 2026 7:39 PM UTC and ending at Feb 20, 2026 9:30 PM UTC.

OVHcloud issued two status updates during the incident: the first acknowledged the issue and said teams were working to restore services, and the second confirmed restoration of the affected components around Feb 20, 2026 9:30 PM UTC.

OVHcloud conducted a backbone maintenance window across multiple regions, including SYD, WAS, and WAW. The maintenance affected a broad set of components spanning Private Cloud, Public Cloud, Network, Bare Metal, and Identity services, with these components temporarily listed as maintenance on the status page. No service impact was reported during the window, and the operation was described as part of ongoing infrastructure improvements. The status page published two updates during the incident, detailing the start and completion of maintenance.

The maintenance began at 6:04 PM UTC and concluded at 8:00 PM UTC, lasting about 1 hour and 56 minutes. Because this was scheduled maintenance, OVHcloud users were not expected to experience outages or degraded performance.

The Data & Analytics MongoDB service experienced a brief event during which creating a new database could remain stuck in the Creating state. Existing MongoDB deployments were not affected.

The issue appeared in two regions (US-EAST-VA-1 and US-WEST-OR-1) and lasted about 11 minutes from 2:54 PM UTC to 3:05 PM UTC. OVHcloud published two official updates during the incident to communicate status and resolution.