OVHcloud Outage History

The outage affected VIN / Bare Metal Services in OVHcloud's Vint Hill Datacenter, interrupting multiple dedicated servers in rack V119G01. The incident began at 5:54 PM UTC and was resolved by 6:29 PM UTC, lasting about 35 minutes. The disruption was localized to this rack, with no indication of broader impact. The provider issued three official status updates during the incident detailing the fault and recovery steps. A status update at 6:14 PM UTC noted that the cooling fault had been resolved and that the Data Center team was actively working to bring affected servers back online, with full recovery by 6:29 PM UTC.

OVHcloud experienced a regional disruption affecting the ability to create new instances in the US-Central Local Zones, specifically US-CENTRAL-LZ-SLC-A and US-CENTRAL-LZ-STL-A. Running instances were unaffected, but new provisioning in these Local Zones was not possible during the incident. The issue also touched ERI Bare Metal Services. The impact was localized to the US-Central Local Zones, affecting three components: US-CENTRAL-LZ-SLC-A / Public Cloud Services, US-CENTRAL-LZ-STL-A / Public Cloud Services, and ERI / Bare Metal Services.

The status page began reporting a degraded condition at Oct 31, 2025 9:29 PM UTC and the problem was resolved by Nov 3, 2025 3:44 PM UTC. In total, the provider issued four status updates during the incident. The outage lasted about 2 days 18 hours 15 minutes, from the initial warning to full restoration.

The OVHcloud status page reported a backbone disruption affecting network services in the Miami and Los Angeles PoPs (US-EAST-LZ-MIA-A / Network Services). The outage began at 10:04 AM UTC and was resolved by 5:04 PM UTC, lasting approximately 7 hours. Users relying on services routed through these PoPs may have experienced degraded connectivity during the window.

OVHcloud documented the incident as a Backbone Incident Notification and issued two official updates during the event, noting disruptions and the steps being taken to restore normal operations. The incident resolved with restoration of network services around 5:04 PM UTC.

The OVHcloud Game Server outbound networking outage began at 10:24 PM UTC and was resolved by 9:04 PM UTC, lasting roughly 22 hours and 40 minutes. The issue affected outbound network traffic across Game Series servers and cascaded across numerous OVHcloud environments, including Bare Metal, Virtual Private, Private Cloud, Public Cloud, and related network services. Users likely experienced outages or degraded gameplay and services during the incident.

During the incident, OVHcloud’s status updates showed a broad progression from issues being investigated to maintenance across a wide set of components. A Backbone Incident Notification at 6:14 PM UTC flagged disruptions to network services in the Miami/Los Angeles PoP as a priority. By 9:04 PM UTC, many components had returned to normal operation (up), indicating recovery across Public Cloud, Private Cloud, Bare Metal, and Network Services.

OVHcloud reported a backbone incident causing disruptions to network services and impacting the Compute API for Public Cloud and VPS Local Zones across multiple regions. This prevented customers from managing or provisioning resources that rely on the Compute API, with services spanning US and European Local Zones affected. The incident began at 11:04 AM UTC during the backbone disruption.

At 3:19 PM UTC, OVHcloud flagged a degraded state for the Public Cloud and VPS Local Zones Compute API, noting that the issue had been identified and a fix was in progress. A subsequent update at 3:29 PM UTC indicated the fix had been implemented and services were recovering, with affected instances and VPS returning to normal operation. The incident continued to resolve over the next several hours, with most services returning to normal by 9:04 PM UTC.

OVHcloud published multiple status updates during the incident, detailing remediation steps and the gradual recovery across Local Zone regions, Public Cloud services, and related identity and data platform components.

OVHcloud reported disruptions to its US network backbone affecting the Miami and Los Angeles PoPs, impacting two Bare Metal Services: LIM and ERI. The disruption began on Oct 29, 2025 4:29 AM UTC and persisted until Oct 29, 2025 10:54 AM UTC, with ongoing operator updates describing measures to restore operations. The incident involved four status updates and resulted in degraded connectivity within the affected regions until service was restored.

OVHcloud US faced a broad disruption tied to delays in delivering customized servers in US data centers, impacting a wide range of Bare Metal, Private Cloud, Public Cloud, and network services. The issue began with an official note that server delivery with customization may be delayed, leading to a shift from normal operation to a warning and then widespread maintenance as teams worked to apply a hotfix and restore functionality. The incident affected dozens of components across multiple data centers, reflecting a substantial impact on customers awaiting new hardware and affected services.

A separate network backbone incident affected the Miami and Los Angeles PoPs, causing additional disruptions to network connectivity. OVHcloud acknowledged ongoing work to restore operations and indicated measures were being taken to improve stability. By 9:04 PM UTC, many components had been restored to a normal 'up' state, signaling a broad recovery across the OVHcloud US environment.

OVHcloud reported a network fault at the Vint Hill DataCenter (Rack V118B05) that briefly disrupted connectivity for public servers in the US-EAST-LZ-MIA region. The issue affected three components: US-EAST-LZ-MIA / Virtual Private Services, US-EAST-LZ-MIA-A / Public Cloud Services, and US-EAST-LZ-MIA-A / Network Services. The outage began on 9:04 AM UTC and was resolved by 12:34 PM UTC, with services restored and monitoring continuing afterwards. OVHcloud indicated that the problem prompted a maintenance window while the fault was addressed, and the status was later updated to up.

From Oct 21, 2025 1:00 PM UTC a backbone incident in the US-West region disrupted OVHcloud services across several components, including Public Cloud and Private Cloud, along with network services. The disruption affected the Miami and Los Angeles PoPs and the Hillsboro datacenter, where an electrical fault in rack H108A15 was identified. Power was restored and affected servers brought back online in the hours that followed, with the incident overall lasting about 3 days and 11 hours before full restoration. OVHcloud gradually resumed services as issues were cleared.

OVHcloud reported a backbone incident that disrupted network services in the United States, affecting ERI / Bare Metal Services at the Miami and Los Angeles points of presence. The incident began at Oct 20, 2025 9:02 AM UTC with ERI / Bare Metal Services placed into maintenance, and disruptions persisted until Oct 20, 2025 10:34 AM UTC, for an approximate duration of 1 hour 32 minutes. Two official status updates were published during the incident describing ongoing disruption and its resolution. The impact was regional, limited to the Miami and Los Angeles PoPs, with services returning to normal after the maintenance window.