PowerSchool Outage History

PowerSchool conducted a scheduled maintenance window affecting two core services: MyPowerHub and PowerSchool SIS. The work began at Oct 16, 2025 12:02 AM UTC and lasted about 10 hours, with MyPowerHub entering maintenance first and PowerSchool SIS following as the release work progressed. The maintenance involved releases 25.10.2.0 for MyPowerHub and 25.10.1.1 for PowerSchool SIS, and included multiple status updates to communicate progress.

PowerSchool Community experienced a brief outage that prevented users from viewing case details within the PowerSchool Community portal. The issue affected the Support Tools / PowerSchool Community component and disrupted access for about 1 hour and 5 minutes, from 4:37 PM UTC to 5:42 PM UTC. The incident prompted two official status updates as PowerSchool investigated and worked to mitigate the issue before restoring access.

PowerSchool conducted a series of planned maintenance windows affecting Analytics & Insights, eFinancePlus, Naviance, Special Programs, and PowerSchool SIS. The maintenance began at Oct 11, 2025 12:32 AM UTC and spanned over two days with several components entering and exiting maintenance mode. Notably, a full VM restart was performed to complete OS patching, and various services were brought back online at different times during Oct 11–12. The final update at Oct 13, 2025 1:02 AM UTC indicated Analytics & Insights had returned to normal operation, marking the end of the maintenance period. Users may have experienced intermittent access during these windows.

PowerSchool SIS underwent a scheduled maintenance window to complete OS patching, including a full VM restart. The maintenance was announced on the PowerSchool status page as in progress, and users may have experienced limited access or disruptions during the window. The maintenance was scoped to the PowerSchool SIS component with no broader services indicated.

PowerSchool carried out scheduled maintenance for the 25.10.1.0 upgrade, affecting two components: MyPowerHub and PowerSchool SIS. Some users reported sign-in failures and links not loading during the maintenance window, including a report from Surrey, British Columbia. The incident began at 12:02 AM UTC when MyPowerHub entered maintenance, followed by PowerSchool SIS entering maintenance at 1:02 AM UTC. MyPowerHub returned to service at 5:02 AM UTC and PowerSchool SIS was restored by 10:02 AM UTC.

PowerSchool posted updates noting ongoing deployment during the maintenance window. The recovery was staged, with MyPowerHub back first and PowerSchool SIS fully restored later in the day, leaving services available again by 10:02 UTC.

An outage affected PowerSchool's Attendance Intervention Suite, causing login failures for a subset of users attempting to access AIS. The incident began at 1:52 PM UTC and lasted about 40 minutes, with AIS access returning to normal by 2:32 PM UTC. The issue was isolated to the Attendance Intervention Suite affecting AIS login for a portion of users, with no broader service disruption reported.

PowerSchool's status page posted two updates during the incident, indicating an ongoing investigation and later confirming resolution.

PowerSchool carried out a scheduled maintenance window affecting three Unified Talent components: Applicant Tracking, Employee Records, and Perform. The maintenance began at Oct 8, 2025 4:32 AM UTC and lasted about 7 hours, ending at Oct 8, 2025 11:33 AM UTC. The status page indicated the maintenance was in progress during the window, with updates provided as needed. No customer-facing outages or issues were reported by users during this period. The three affected components returned to normal operation once the maintenance completed.

The provider issued two official updates documenting the maintenance progress and restoration.

PowerSchool SIS began a scheduled maintenance window to deploy the Georgia-focused State/Provincial Reporting Escalation 25.9.3.2 release. The maintenance ran from Oct 7, 2025 1:02 AM UTC to Oct 7, 2025 10:02 AM UTC, lasting about 9 hours. During this period, Georgia reporting components were affected as PowerSchool SIS performed the update. The provider issued two status updates during the incident, first to indicate the maintenance window had begun and later to confirm service restoration.

PowerSchool carried out a scheduled upgrade (Version 25.10.0.0) across Unified Talent / Perform Enterprise and Unified Talent / Professional Learning. The upgrade ran during a maintenance window from Oct 6, 2025 4:32 AM UTC to Oct 6, 2025 10:02 AM UTC, for an approximate duration of 5 hours 30 minutes.

PowerSchool’s status updates indicated the upgrade was in progress and that services would be restored after maintenance. Two components were affected: Unified Talent / Perform Enterprise and Unified Talent / Professional Learning, and both returned to normal operation once the maintenance completed.

PowerSchool conducted a scheduled Atrieve maintenance window that affected 16 Atrieve hosts. The work began at 12:02 PM UTC and completed at 3:02 PM UTC, lasting roughly 3 hours. The PowerSchool status page documented the maintenance and issued 2 updates during the incident, detailing progress and completion. The maintenance was scoped to the Atrieve infrastructure and is typical for applying updates and ensuring stability.