PowerSchool outage history

PowerSchool's Connected Intelligence K-12 started a maintenance window at 12:02 AM UTC and remained in maintenance through 6:02 AM UTC. PowerSchool SIS entered maintenance later, beginning at 1:02 AM UTC and staying in maintenance until 10:12 AM UTC. During these windows, users could have experienced limited access to K-12 and SIS features as work was performed. The maintenance windows overlapped, extending the period of reduced availability across the PowerSchool platform.

Status updates show the two components returning to full operation as work completed: Connected Intelligence K-12 moved to up at 6:02 AM UTC and PowerSchool SIS followed at 10:12 AM UTC. The incident reflects scheduled maintenance affecting multiple components with service restored by the end of the window.

PowerSchool conducted a scheduled maintenance window for its Performance Matters component, starting at 12:02 PM UTC and ending at 6:02 PM UTC. During the window, the Performance Matters component was listed as undergoing maintenance on PowerSchool's status page, with updates reflecting the maintenance status.

The component returned to normal after the window, and PowerSchool now lists Performance Matters as up. This maintenance appeared confined to the Performance Matters component, with no broader service impact indicated.

PowerSchool conducted a maintenance window affecting the Special Programs component from Aug 22, 2026 1:02 AM UTC to 9:42 AM UTC. During this period, features tied to Special Programs were temporarily unavailable while the component was serviced. The component returned to normal operation when the maintenance window concluded at 9:42 AM UTC, and overall PowerSchool functionality was restored.

PowerSchool's Schoology Learning integration experienced a provisioning disruption beginning at 6:08 PM UTC, when the Schoology component entered a warning state and affected scheduled provisioning for some customers. A reauthorization step may be required to resume provisioning activities, and the vendor indicated they were assisting impacted customers while updates were provided.

Over the next day, PowerSchool announced that a reauthorization in Schoology could restore provisioning, with a step-by-step guide available for School Administrators. By 3:02 AM UTC engineers described corrective actions and backend updates to support provisioning, and activity began to resume. The disruption persisted for about 17 hours, with provisioning completing its recovery as the component moved back to up at 11:37 AM UTC.

PowerSchool reported a brief outage affecting the eFinancePlus (eFP) component, with some users unable to sign in or access certain areas after logging in. The impact was limited to a portion of eFP customers, and users experienced interruptions in authentication and post-login access. The incident began at Aug 20, 2026 3:02 PM UTC and was resolved by 3:22 PM UTC, lasting about twenty minutes as engineers worked to restore full functionality.

PowerSchool acknowledged the issue and initiated an investigation, providing updates as teams worked to identify the cause and restore services. The affected component, eFinancePlus, was brought back online and normal access resumed once the underlying issue was resolved.

PowerSchool underwent a scheduled maintenance window affecting two core components: MyPowerHub and PowerSchool SIS. The incident began when MyPowerHub entered maintenance at 12:02 AM UTC and PowerSchool SIS followed into maintenance at 1:02 AM UTC. During this period, access to those features could have been limited as services were taken offline for updates and maintenance.

MyPowerHub came back online at 5:02 AM UTC, with the remaining component PowerSchool SIS restored later at 10:02 AM UTC. The maintenance window spanned roughly 10 hours, after which services returned to full operation.

The outage began at 4:22 PM UTC with users unable to access Atrieve. A follow-up update noted login difficulties and slowed performance for some Atrieve customers, while confirming that all Atrieve hosting environments remained operational. The incident expanded as additional hosts showed degraded service, with many Atrieve components marked as impacted. By 4:57 PM UTC a broad set of Atrieve hosts across multiple ADS and HOST entries were affected as the team investigated potential upstream network-related factors.

Recovery started around 5:47 PM UTC as affected components moved from warn to up, and Atrieve access began returning to normal across the listed hosts. The status updates indicate the team worked to restore access and performance for affected customers, with services largely restored within about an hour.

PowerSchool conducted a maintenance window affecting Connected Intelligence K-12 and Connected Intelligence P20W. The work started at 12:03 AM UTC and lasted about nine and a half hours, with both components returning to service by 9:32 AM UTC.

During the window, these components were in maintenance mode as updates were applied, and service resumed once the work was completed.

PowerSchool experienced a maintenance window for the BusinessPlus component, leading to temporary access issues for some users. The maintenance began at 6:02 AM UTC and ran for about 13 hours, concluding at 7:02 PM UTC. A Not Found error message was reported by a user during the window, signaling the user experience during the period. PowerSchool's status page updates confirmed the change, with BusinessPlus moving into maintenance and later returning to normal operation.

PowerSchool experienced an outage starting at 9:32 PM UTC that affected multiple Unified Talent products. Users faced Bad Gateway (502) errors, increased latency, and intermittent access across Unified Talent / Applicant Tracking, Unified Talent / Employee Records, and Unified Talent / Perform.

By 10:02 PM UTC, the incident scope expanded to include HigherEd / Employee Records, indicating broader impact across the Talent stack. The status page noted ongoing investigation and degradation across these components, with restoration efforts underway. The service began to recover, and by 10:12 PM UTC most affected components returned to normal. The outage lasted about forty minutes and disrupted workflows for Talent and HigherEd users.