PowerSchool Outage History

PowerSchool conducted a scheduled maintenance window affecting Allovue Budget, Allovue Manage, and Allovue Allocate. The three Allovue components were listed as under maintenance during the window, with users potentially experiencing limited access to these features while the updates were being applied.

PowerSchool conducted a scheduled maintenance window on 2026-01-31 affecting Performance Matters, PowerSchool eSchoolPlus SIS, and Schoology Learning. The window began at 5:02 AM UTC with Performance Matters and PowerSchool eSchoolPlus SIS entering maintenance. Over the course of the incident, component statuses changed multiple times: Performance Matters moved back to up at 11:32 AM UTC; Schoology Learning / Schoology entered maintenance at 2:02 PM UTC; PowerSchool eSchoolPlus SIS returned to up at 5:02 PM UTC; and Schoology Learning / Schoology returned to up at 6:02 PM UTC. All affected components were up again by 6:02 PM UTC. The provider published five status updates documenting these transitions. The maintenance window lasted about 13 hours, from 5:02 AM UTC to 6:02 PM UTC.

PowerSchool conducted a scheduled maintenance window for the MyPowerHub component. The maintenance began at Jan 29, 2026 1:07 AM UTC and concluded at Jan 29, 2026 6:02 AM UTC, lasting about 4 hours and 55 minutes. During this window, access to MyPowerHub features could have been temporarily unavailable while updates were applied. The maintenance was limited to the MyPowerHub component and did not indicate broader issues across PowerSchool services.

PowerSchool issued two official status updates during the incident: the first noted the MyPowerHub 26.1.3.0 Release Notification and that maintenance was in progress, and the second confirmed that the maintenance had completed and MyPowerHub was back online.

PowerSchool SIS underwent a scheduled database maintenance window beginning at 2:12 AM UTC and ending at 4:32 AM UTC, lasting about 2 hours and 20 minutes. During this period, users may have experienced degraded performance or limited access to PowerSchool SIS features. The PowerSchool status page described the work as 'In progress - Scheduled maintenance is currently in progress,' indicating a targeted maintenance scope for the PowerSchool SIS database. The service returned to normal after the window, with PowerSchool SIS fully available again by 4:32 AM UTC.

PowerSchool conducted a brief scheduled maintenance window on the PowerSchool SIS database. The maintenance began at 2:02 AM UTC and ended at 2:07 AM UTC UTC, lasting about 5 minutes. During the window, the status page listed 'PowerSchool SIS DB Maintenance' with the note that it was in progress and that updates would be provided as necessary.

The provider issued two status updates: first declaring the SIS DB maintenance in progress and later confirming the service was restored as the system came back up.

PowerSchool SIS underwent a scheduled OS maintenance window on 8:02 AM UTC to 5:02 PM UTC, lasting about 9 hours. The PowerSchool status page showed an initial in-progress maintenance update and a follow-up indicating the system was back online. The maintenance affected only the PowerSchool SIS component, with no regional outages reported and no user reports observed during the window. PowerSchool issued 2 updates during the incident to announce the maintenance start and its completion.

PowerSchool conducted a scheduled maintenance window to upgrade Enrollment and eFinancePlus components. The window began at 2:02 AM UTC with Enrollment entering maintenance, and Enrollment returned online by 6:02 AM UTC. The eFinancePlus upgrades continued during the window and completed later at 5:02 PM UTC. The total maintenance duration was about 15 hours. PowerSchool issued four status updates documenting the progression of the maintenance.

PowerSchool experienced an authentication outage affecting School Messenger Communicate, with users unable to login using MFA. Attendance Intervention Suite also showed degraded access during the incident. The outage began at Jan 22, 2026 9:17 PM UTC and persisted for about 9 hours, until Jan 23, 2026 6:13 AM UTC. Three status updates were published during the incident, with the affected components listed as SchoolMessenger Communicate and Attendance Intervention Suite.

PowerSchool carried out a scheduled maintenance window for the MyPowerHub component as part of release 26.1.2.0. The maintenance began at 1:02 AM UTC and concluded at 6:02 AM UTC. During this window, access to MyPowerHub could be limited as work was performed.

The provider issued 2 status updates during the incident, first indicating the maintenance window was in progress and later confirming MyPowerHub had returned to normal operation.

The PowerSchool Atrieve service experienced a regional outage affecting users in British Columbia and Alberta. Access to Atrieve was disrupted across 7 components (HOST07, HOST08, HOST09, HOST11, HOST31, HOST33, HOST37), causing connectivity issues for a portion of users. The outage began at Jan 20, 2026 3:22 PM UTC and prompted the initial exposure of the problem.

At Jan 20, 2026 4:07 PM UTC, the issue was identified as related to a regional internet service provider serving Alberta and BC. The provider issued 3 status updates during the incident as the situation progressed toward resolution. The outage ended by Jan 20, 2026 5:12 PM UTC, with the affected Atrieve components restored to service.