PowerSchool Outage History

From Jan 18, 2026 2:02 AM UTC to Jan 18, 2026 5:07 PM UTC, two PowerSchool components underwent scheduled maintenance. PowerSchool SIS (State/Provincial Reporting Version 26.1.1.0) started maintenance at Jan 18, 2026 2:02 AM UTC and was back online by Jan 18, 2026 11:07 AM UTC. PowerSchool eSchoolPlus SIS Version 25.12.1.0 entered maintenance afterwards and finished at Jan 18, 2026 5:07 PM UTC. The maintenance window lasted roughly 15 hours. The service communicated progress via multiple status updates during the window, noting transitions for each component.

PowerSchool conducted scheduled maintenance affecting BusinessPlus non-production servers and a large set of Atrieve hosts (22 components). The maintenance began for BusinessPlus at Jan 17, 2026 7:12 AM UTC and an Atrieve maintenance window followed starting at Jan 17, 2026 2:02 PM UTC. BusinessPlus completed maintenance and came back online by Jan 17, 2026 6:02 PM UTC, while the Atrieve hosts returned to service by Jan 17, 2026 8:02 PM UTC. During the window, users may have experienced intermittent access or degraded performance while updates were applied. By the end of the maintenance period, all affected components were reported as up.

PowerSchool carried out a scheduled OS patching maintenance window on BusinessPlus Non-Production Servers. The maintenance began at 7:02 AM UTC and completed at 7:07 AM UTC, lasting about 5 minutes. The status page indicated the BusinessPlus component moved to maintenance at the start and returned to normal shortly after as patching concluded. The incident was communicated via two status updates during the window.

The maintenance was scoped to non-production environments, with the brief window representing routine patching to maintain security and stability. The updates provide a clear timeline from start to finish and confirm the maintenance was completed promptly.

PowerSchool's SchoolMessenger Communicate experienced an outage that delayed outbound email broadcasts for multiple customers. The incident began on Jan 15, 2026 7:12 PM UTC and was attributed to an issue with one of PowerSchool's vendors. PowerSchool coordinated with the vendor to mitigate the impact and provide updates as they progressed toward a resolution. The outage affected the SchoolMessenger Communicate component, impacting its ability to deliver email communications. The outage lasted approximately 19 hours and 55 minutes and was resolved by Jan 16, 2026 3:07 PM UTC.

The provider issued two official updates during the incident. User reports described symptoms such as being logged out or unable to sign back in, illustrating access-related impacts for some users, though the primary issue remained email delivery delays.

PowerSchool carried out a scheduled maintenance window affecting two components: PowerSchool SIS and PowerSchool eSchoolPlus SIS. The work began at 11:02 PM UTC with a full VM restart to complete OS patching on PowerSchool SIS, while PowerSchool eSchoolPlus SQL servers were upgraded during the window. The maintenance progressed in stages, with the PowerSchool status page providing updates as necessary.

By 5:02 PM UTC, PowerSchool SIS was brought back to full operation, and eSchoolPlus services were restored during the window as upgrades completed. The overall maintenance spanned roughly 18 hours from start to finish, and four official status updates were posted during the incident.

PowerSchool conducted a scheduled firewall maintenance window affecting nine components, including PowerSchool SIS, Analytics & Insights, Enrollment, Special Programs, Connected Intelligence K-12 and P20W, and Allovue Allocate/Budget/Manage. The maintenance began at Jan 10, 2026 3:17 PM UTC and concluded at Jan 10, 2026 10:02 PM UTC, lasting about 6 hours and 45 minutes. During this window, affected services were in maintenance mode and may have experienced temporary interruptions or degraded functionality.

The service posted two official updates during the incident: one announcing the maintenance in progress and another confirming that all listed components had returned to normal operation.

PowerSchool conducted a brief scheduled maintenance window affecting multiple modules including PowerSchool SIS, Analytics & Insights, Enrollment, Special Programs, Allovue Allocate, Allovue Budget, Allovue Manage, Connected Intelligence K-12, Connected Intelligence P20W, and the DEX Infrastructure Firewall. The maintenance lasted about 10 minutes, from Jan 10, 2026 3:02 PM UTC to Jan 10, 2026 3:12 PM UTC. PowerSchool published two status updates during the window confirming the in-progress maintenance and its completion.

PowerSchool carried out scheduled maintenance affecting two components: PowerSchool eSchoolPlus SIS and Special Programs. The eSchoolPlus SIS upgrade began at Jan 10, 2026 7:17 AM UTC, followed by a dedicated Special Programs maintenance window starting at Jan 10, 2026 9:32 AM UTC. The eSchoolPlus SIS component briefly returned to normal at Jan 10, 2026 9:47 AM UTC before the final maintenance window completed. All services returned to normal by Jan 10, 2026 10:32 AM UTC. Overall, the maintenance window lasted approximately 3 hours and 15 minutes.

PowerSchool conducted a scheduled OS patching reboot affecting PowerSchool eSchoolPlus SIS, Cognos Reporting, and eFinancePlus. The maintenance window ran from Jan 10, 2026 5:02 AM UTC to Jan 10, 2026 7:02 AM UTC UTC, during which users could experience interruptions or degraded access while patches were applied. The maintenance affected three components: PowerSchool eSchoolPlus SIS, Cognos Reporting, and eFinancePlus.

PowerSchool carried out a scheduled maintenance window for MyPowerHub. The maintenance ran from 1:12 AM UTC to 6:07 AM UTC, lasting about 4 hours and 55 minutes. PowerSchool issued two status updates: one announcing the maintenance in progress and another confirming the service had returned to normal. The impact was limited to MyPowerHub, with no broader PowerSchool services affected.