PowerSchool Outage History

PowerSchool experienced an issue with SMS broadcasting for SchoolMessenger Communicate, potentially delaying or preventing SMS alerts and notifications. The outage affected the SMS broadcast functionality of SchoolMessenger Communicate, impacting users who rely on SMS messages for updates.

The incident began on Nov 12, 2025 9:42 PM UTC and was resolved by Nov 12, 2025 11:02 PM UTC, lasting approximately 1 hour 20 minutes. The provider issued 2 status updates during the incident, noting an investigation and later the resolution.

PowerSchool's Schoology service experienced a brief outage that prevented users from launching Schoology apps, affecting Schoology Learning / Schoology functionality. The incident began at Nov 10, 2025 2:32 PM UTC and was resolved by Nov 10, 2025 3:02 PM UTC, lasting about 30 minutes. The provider's status page documented an initial investigation and subsequently confirmed restoration, issuing two updates during the incident as engineers worked to restore app launch capabilities.

PowerSchool SIS entered a scheduled maintenance window to deploy the State/Provincial Reporting Escalation 25.11.1.1 release. The maintenance began at Nov 10, 2025 2:02 AM UTC and ran until Nov 10, 2025 11:02 AM UTC, lasting about 9 hours. During this window, the PowerSchool SIS component was placed in maintenance mode, and status updates documented progress on the release.

Two official status updates were posted during the window, documenting completion and return to normal operation. The release focuses on improving state and provincial reporting capabilities within PowerSchool SIS.

PowerSchool SIS underwent a scheduled maintenance window to perform a full VM restart to complete OS patching. The maintenance began at Nov 8, 2025 11:02 PM UTC and concluded by Nov 9, 2025 5:02 PM UTC, lasting about 18 hours. During the window, PowerSchool SIS was listed as in maintenance and some users reported intermittent connectivity concerns, though there was no indication of a global outage. The provider posted two official updates during the incident, including the initial in progress notice and the completion update as the service returned to normal. The impact appeared limited to the PowerSchool SIS component.

PowerSchool conducted a scheduled maintenance window affecting four components: PowerSchool SIS, PowerSchool eSchoolPlus SIS, eFinancePlus, and the BusinessPlus Network Load Balancer. The maintenance began at Nov 8, 2025 1:02 PM UTC and lasted about 4 hours, ending at Nov 8, 2025 5:02 PM UTC. During this window, services were in maintenance mode and users may have experienced intermittent access or degraded performance. The provider posted two status updates to document the maintenance progress. All affected components returned to normal by Nov 8, 2025 5:02 PM UTC.

PowerSchool conducted scheduled maintenance on the Special Programs component from Nov 8, 2025 9:32 AM UTC to Nov 8, 2025 10:32 AM UTC, lasting about 1 hour. During the maintenance window, access to Special Programs features may have been briefly unavailable. The PowerSchool status page showed the component transitioning from up to maintenance and back to up once the work was completed.

PowerSchool conducted a scheduled maintenance window for the BusinessPlus SQL Server. The maintenance began at 6:02 AM UTC and completed at 7:02 AM UTC, lasting about 1 hour. The maintenance was planned and only affected the BusinessPlus component, with no reports of user impact during the window.

The provider published two status updates during the window: the initial note that maintenance was in progress and a follow-up confirming that maintenance had completed and services were back to normal. No regional outages were indicated, and overall user report activity remained at zero.

PowerSchool carried out a scheduled maintenance window affecting two components: MyPowerHub and PowerSchool SIS. The work included MyPowerHub release 25.11.0.0 and PowerSchool SIS upgrade 25.11.1.0. The maintenance began at Nov 6, 2025 1:02 AM UTC and concluded roughly 10 hours later at Nov 6, 2025 11:02 AM UTC, with several status updates issued as the maintenance progressed.

No user-reported outages were observed, and the end result was both components returning to the up state. The maintenance was planned, and there was no indication of regional disruption.

PowerSchool users experienced missing images in Assessments within Performance Matters, hindering the display of visual content in assessments and potentially impacting workflows and scoring. The issue began on Nov 3, 2025 1:57 PM UTC and was resolved by Nov 4, 2025 1:17 PM UTC, lasting approximately 23 hours and 20 minutes. Affected component: Performance Matters.

PowerSchool's status page documented the incident starting with a degraded condition for Performance Matters, followed by restoration to normal. The provider issued 2 status updates during the incident describing ongoing investigation and remediation steps.

PowerSchool conducted a planned maintenance window across seven components including Analytics & Insights, PowerSchool SIS, Cognos Reporting, eFinancePlus, PowerSchool eSchoolPlus SIS, BusinessPlus, and Performance Matters. The work began at 12:47 AM UTC and continued with multiple updates as systems were rebooted and upgrades applied. Some users reported intermittent access during the maintenance, including a 503 error for teachers in North America around 11:01 PM UTC. The maintenance covered OS patching and release upgrades such as PowerSchool SIS Version 25.10.0.0 and related components.