PowerSchool scheduled a brief maintenance window affecting the Analytics & Insights component. The maintenance began at and concluded at , lasting about 10 minutes. The on-page message indicated that a scheduled maintenance was in progress for Analytics & Insights: UIHN_ 25.6.3.0 Release Notification.
During the event, the Analytics & Insights component transitioned from up to maintenance and back to up, with two status updates issued by PowerSchool. The maintenance window was brief, and normal service resumed after completion.
The outage affected PowerSchool's Analytics & Insights dashboards, causing 503 errors for users trying to access dashboards in the Production environment. The incident began at and was resolved by , lasting about 15 minutes and impacting multiple customers.
PowerSchool's status page showed an ongoing investigation into the issue, with the Analytics & Insights component listed as affected. The service posted two status updates during the incident, and access to dashboards was restored once the issue was resolved.
Minor
: PowerSchool MyPowerHub maintenance with brief login issues
Detected by StatusGator:
Officially acknowledged:
Outage ended:
(5 hours)
PowerSchool conducted scheduled maintenance on MyPowerHub as part of the 25.10.4.0 release. The maintenance window began at and ended at , lasting roughly 5 hours. During this period, users attempting to access PowerSchool accounts could have experienced login interruptions consistent with the maintenance activity. The service published two status updates during the window to communicate progress and completion. A sample user reported being logged out and unable to sign back in during the maintenance period.
Minor
: PowerSchool: School Messenger PermissionClick login outage
Detected by StatusGator:
Officially acknowledged:
Outage ended:
(7 hours and 15 minutes)
The SchoolMessenger PermissionClick login service within PowerSchool experienced an outage starting at , with users unable to log in to the SchoolMessenger PermissionClick feature. The issue affected user authentication and access to SchoolMessenger’s communications tools, potentially impacting schools and families relying on permission-based notifications. PowerSchool reported that they were investigating the incident and provided regular updates as they worked to restore access. The outage lasted approximately 7 hours and 15 minutes and ended with the component returning to normal at . The provider issued 2 status updates during the incident.
Minor
: PowerSchool maintenance affects SIS, eSchoolPlus, eFinancePlus, and BusinessPlus
Detected by StatusGator:
Officially acknowledged:
Outage ended:
(6 hours)
PowerSchool conducted a scheduled maintenance window affecting its core services PowerSchool SIS, PowerSchool eSchoolPlus SIS, eFinancePlus, and BusinessPlus. The maintenance targeted the Network Load Balancer for these components, which may have caused temporary disruption during the work.
The maintenance began at and was completed by , lasting approximately 6 hours. The PowerSchool status page posted two updates: first at announcing the maintenance, and then at confirming that all four components were back online.
Minor
: PowerSchool scheduled maintenance across multiple modules
Detected by StatusGator:
Officially acknowledged:
Outage ended:
(4 hours)
PowerSchool conducted a scheduled maintenance window affecting eight components: Allovue / Allovue Budget, Allovue / Allovue Manage, Analytics & Insights, Connected Intelligence K-12, Enrollment, PowerSchool SIS, Special Programs, and Allovue / Allovue Allocate. The maintenance began at and concluded at , lasting about four hours. Users may have experienced intermittent access or degraded performance during the window while systems were updated and reinforced. PowerSchool posted updates on the status page to communicate progress, and all affected components returned to normal after the maintenance completed. The incident included 2 official status updates.
Minor
: PowerSchool conducts multi-component maintenance across SIS and Finance
Detected by StatusGator:
Officially acknowledged:
Outage ended:
(12 hours and 30 minutes)
PowerSchool conducted scheduled maintenance across Special Programs, PowerSchool eSchoolPlus SIS, eFinancePlus, and BusinessPlus. The maintenance window began at and ended at . Throughout the window, PowerSchool posted updates on the status page as the work progressed, including an infrastructure firewall maintenance affecting eFinancePlus and BusinessPlus. The 4 components experienced maintenance during this period, and 5 status updates were published by PowerSchool. All listed components returned to normal by .
Minor
: PowerSchool schedules maintenance for MyPowerHub 25.10.3.0
Detected by StatusGator:
Officially acknowledged:
Outage ended:
(5 hours and 5 minutes)
PowerSchool conducted a scheduled maintenance window for MyPowerHub beginning at . During this period, the MyPowerHub component was listed as maintenance, and users may have experienced limited access while the 25.10.3.0 release was prepared. The maintenance lasted about 5 hours and 5 minutes, ending at .
Status page updates documented the progress, with an initial note stating the maintenance was in progress and that updates would be provided as necessary. The component transitioned from maintenance back to up at , indicating the maintenance window had concluded and normal operation resumed.
Major
: PowerSchool outage disrupts Naviance and MyPowerHub during AWS disruption
Detected by StatusGator:
Officially acknowledged:
Outage ended:
(1 day, 12 hours and 35 minutes)
PowerSchool experienced a broad outage across multiple products due to an ongoing Amazon Web Services disruption. Users were unable to access several PowerSchool applications or sign in, with many services degraded or temporarily unavailable. The disruption affected a wide range of components, including Schoology Learning / Schoology, Naviance, Unified Talent, Curriculum & Instruction, Analytics & Insights, Performance Matters, and MyPowerHub. The outage began at and escalated into a multi-product outage over the following hours.
Throughout the incident, the PowerSchool status page published a steady stream of updates as AWS worked to mitigate the disruption and recovery began in stages. By , Naviance and MyPowerHub had been restored online, with most other products operational in the subsequent updates. The incident involved frequent status changes across dozens of components as the cloud disruption propagated through the service.
User reports reflected the widespread impact, with educators and students reporting sign-in failures, blank screens, and slow loads across multiple PowerSchool products, particularly Naviance and MyPowerHub, across the United States. The outage lasted approximately 27 hours and 35 minutes, from to , with full restoration gradually completing in the following hours.
Minor
: PowerSchool conducts 18-hour planned maintenance across modules
Detected by StatusGator:
Officially acknowledged:
Outage ended:
(18 hours)
PowerSchool carried out a coordinated maintenance window affecting four core services: Enrollment, eFinancePlus, PowerSchool eSchoolPlus SIS, and BusinessPlus. The maintenance began at and concluded at , lasting approximately 18 hours. Over the window, the provider posted multiple updates as each component transitioned into and out of maintenance during upgrade and OS patching cycles, totaling eight status updates.
