Is Prime Trust down?
Current Prime Trust status is UP

We checked the official Prime Trust Status Page 2 min. 44 sec. ago. Learn more
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Recent Prime Trust Outages and Issues

Follow the recent outages and downtime for Prime Trust in the table below.

Start Time

Type

Length

Message

Details

January 23, 2023 17:30 UTC

WARN

about 4 hours

Prime Liquidity - Intermittent delay with transaction processing

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Start Time

January 23, 2023 17:30 UTC

Type WARN
Affected Components

Prime Liquidity

Message

Prime Liquidity - Intermittent delay with transaction processing

Details

Investigating - Our third-party wallet provider is experiencing issues with processing transactions. As a result, we may see some transactions impacted by staying in a pending status. We are actively monitoring this incident and will provide updates as they become available. Thank you! Jan 23, 2023 - 09:26 PST

January 19, 2023 23:23 UTC

WARN

about 2 hours

Prime Liquidity - Intermittent delay with transaction processing

See more
Start Time

January 19, 2023 23:23 UTC

Type WARN
Affected Components

Prime Liquidity

Message

Prime Liquidity - Intermittent delay with transaction processing

Details

Investigating - We are currently experiencing an issue with transaction processing. We are working on a solution and will provide updates as soon as possible. Thank you! Jan 19, 2023 - 15:20 PST

January 03, 2023 18:44 UTC

WARN

about 3 hours

Prime Liquidity - Intermittent delay with transaction processing

See more
Start Time

January 03, 2023 18:44 UTC

Type WARN
Affected Components

Prime Liquidity

Message

Prime Liquidity - Intermittent delay with transaction processing

Details

Identified - We are currently experiencing an issue with our wallet provider. As a result, transactions statuses for Incoming transactions are also not correctly reflected. The problem has been identified, and a fix is being implemented. We will update you as soon as more information is available. Thank you. Jan 03, 2023 - 10:43 PST

December 05, 2022 20:30 UTC

WARN

about 2 hours

Potential delays with transaction processing

See more
Start Time

December 05, 2022 20:30 UTC

Type WARN
Affected Components

Prime Liquidity

Message

Potential delays with transaction processing

Details

Investigating - Our third-party wallet provider is experiencing issues while processing transactions. We are keeping a closed eye on this incident while it is being investigated. We will provide updates as they become available. Thank you! Dec 05, 2022 - 12:27 PST

November 30, 2022 00:01 UTC

MAINT

23 minutes

Digital Asset Scheduled Maintenance -- 11/29/2022

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Start Time

November 30, 2022 00:01 UTC

Type MAINT
Affected Components

Prime Digital Assets

Message

Digital Asset Scheduled Maintenance -- 11/29/2022

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 29, 2022 - 16:00 PST

2023-01-27 13:48:42 UTC UTC

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2023-01-27 13:48:42 UTC UTC

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2023-01-27 13:48:42 UTC UTC

STATUS

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2023-01-27 13:48:42 UTC UTC

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2023-01-27 13:48:42 UTC UTC

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StatusGator has 3 months of Prime Trust status history.

Prime Trust Components and Services

View details of the current Prime Trust status below.

Name

Status

Details

Prime Cloud (web-ui)

UP See more

Prime Compliance

UP See more

Prime Custody

UP See more

Prime Digital Assets

UP See more

Prime Indemnity

UP See more

Prime Issuance

UP See more

Prime Ledger

UP See more

Prime Liquidity

UP See more

Prime Rails

UP See more

Prime Settlement

UP See more

Prime Trust Fund America

UP See more

Prime Trust Sandbox

UP See more

Prime Trust Website

UP See more

No outages or status changes in the last 24 hours

Prime Trust status, last 24 hours:

2:00 PM
8:00 PM
2:00 AM
8:00 AM
2:00 PM
2:00 PM
2:00 AM
2:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Prime Trust Outage and Status History

We've been monitoring Prime Trust outages since October 15, 2022.
Here's the history of service outages we've observed from the Prime Trust Status Page:

Instant enriched data from
2,630 status pages

About Our Prime Trust Status Page Integration

Prime Trust is a Finance and Payments solution that StatusGator has been monitoring since October 2022. Over the past 3 months, we have collected data on on more than 29 outages that affected Prime Trust users. When Prime Trust publishes downtime on their status page, they do so across 13 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Prime Trust to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If Prime Trust is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Prime Trust is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Prime Trust posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Prime Trust enters a pre-planned maintenance window, keeping you up to date.

Since Prime Trust publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Prime Trust posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Prime Trust has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Prime Trust has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Prime Trust down today?

According to its status page Prime Trust is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Prime Trust is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Prime Trust is having issues?

There are two main options: You can check the Prime Trust status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Prime Trust status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Prime Trust status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Prime Trust customer support while checking everything on your side. You can also try Tweeting at them via @PrimeTrustCo on Twitter. Or visit their official status page or website:

Where do you get the official Prime Trust status?

We use the official Prime Trust status page. Here are links to their status page and other helpful links.

Prime Trust Down?

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