Qualtrics Outage History

The Qualtrics Discover Studio connector failed at the Discover Studio / Endpoint, disrupting data ingestion and causing delays for users relying on Studio data imports. The incident began around 3:02 PM UTC and was raised to a warning at 3:06 PM UTC. Qualtrics issued two official status updates during the incident describing ongoing investigation and restoration efforts. The outage lasted about 1 hour 39 minutes and was resolved by 4:41 PM UTC.

Qualtrics conducted scheduled maintenance on Discover Studio that affected seven endpoints: FedRAMP Endpoint, Canada Endpoint, UK Endpoint, EU Endpoint, ANZ Endpoint, US Endpoint, and the core Discover Studio dashboard. During the maintenance window, users may have experienced limited access to Discover Studio features and dashboards while updates were applied. The maintenance began at 1:11 AM UTC and was completed by 3:01 AM UTC, lasting approximately 1 hour and 50 minutes.

The Qualtrics status page posted two updates during the event: an initial maintenance notice and a completion notice, reflecting a temporary regional-wide impact across the Discover Studio endpoints.

Qualtrics conducted a brief scheduled maintenance across Discover Studio endpoints including FedRAMP, Canada, UK, EU, ANZ, US, and the main Discover Studio dashboard. Access to these endpoints could have been briefly unavailable during the maintenance window. The maintenance began at 1:02 AM UTC and concluded by 1:06 AM UTC, lasting about 4 minutes. The status page showed the maintenance in progress and later confirmed restoration of all endpoints to normal operation, with two official updates issued during the incident.

The Canadian region experienced a brief platform incident affecting multiple components, including API / Developer Platform, Logins, Projects, and Dashboards. Users may have encountered login difficulties, project access issues, API call failures, and dashboard delays during the event. The outage began at 3:56 AM UTC and was resolved by 4:16 AM UTC, lasting roughly 20 minutes.

Qualtrics issued two status updates during the incident, noting investigations and later confirming restoration across the affected components. The regional disruption was confined to Canada and resolved promptly.

Qualtrics Discover US Region experienced a partial outage due to classification and Realtime Downstream Dataflow failures that affected Discover Studio / Endpoint in the Discover US Region. Users attempting to use Discover Studio in affected environments may have encountered interruptions or degraded data processing. The outage began on Jan 5, 2026 7:16 PM UTC and was resolved by Jan 6, 2026 6:31 AM UTC, lasting approximately 11 hours and 15 minutes.

The incident prompted two official status updates on Qualtrics status page as the team investigated the root cause and worked to restore full functionality. The impact was regional, limited to Discover US Region environments, with the primary component affected being Discover Studio / Endpoint.

Qualtrics conducted scheduled maintenance across Discover Studio endpoints in ANZ, FedRAMP, EU, UK, Canada, the US, and the CX Studio endpoint. The maintenance window began at 1:02 AM UTC and completed at 3:01 AM UTC, lasting about 1 hour 59 minutes. The status page listed Discover Studio endpoints as in maintenance during the window and then transitioned back to normal once the work was finished. Qualtrics issued two status updates documenting the progress and completion of the maintenance. The scope covered seven regional endpoints, reflecting a coordinated regional maintenance event rather than an unexpected outage.

Qualtrics carried out scheduled maintenance affecting seven Discover Studio endpoints across ANZ, FedRAMP, Canada, UK, EU, US, and Clarabridge. Access to these endpoints may have been temporarily impacted during the maintenance window, which began at 1:00 AM UTC and concluded at 3:01 AM UTC. The operation lasted just over two hours.

Qualtrics conducted scheduled maintenance on Discover Studio endpoints, impacting seven endpoints across US, Canada, UK, EU, ANZ, and FedRAMP. During the maintenance window, users attempting to access Discover Studio dashboards may have experienced interruptions or degraded performance. The maintenance ran between 1:00 AM UTC and 3:02 AM UTC, with seven components affected (US, Canada, UK, EU, ANZ, FedRAMP, and the generic Discover Studio endpoint).

Qualtrics dashboards experienced intermittent loading issues affecting users in EU, Canada, and East US regions. The incident began at Dec 17, 2025 3:31 PM UTC and lasted about 1 hour and 56 minutes, likely causing delays or partial loads when opening dashboards. The status page indicated the Dashboards component was investigating issues during the event, with users potentially seeing intermittent performance while trying to load dashboard data.

Qualtrics Discover began scheduled maintenance at Dec 14, 2025 9:01 PM UTC, transitioning Discover Studio endpoints across US, Canada, UK, EU, and FedRAMP into maintenance. Users may have experienced intermittent access or degraded performance during this window as services were being upgraded. The incident spanned roughly 8 hours, with multiple status updates as the situation evolved.

Nearing midnight UTC on Dec 15, 2025 12:56 AM UTC, European regions reported connector failures and the EU Endpoint was updated to a warning state. The issue persisted, and the EU Endpoint moved to maintenance at Dec 15, 2025 2:41 AM UTC. By Dec 15, 2025 5:01 AM UTC, all Discover Studio endpoints had returned to up, marking the restoration of service across affected regions. The provider issued 4 official status updates during the incident.