Qualtrics outage history

Qualtrics conducted a maintenance window affecting Discover Studio dashboards across US, UK, Canada, EU, FRA, ANZ, and FedRAMP environments. During the window, these endpoints were temporarily unavailable as updates were applied and services transitioned to maintenance before returning to normal. The maintenance started at 12:02 AM UTC and concluded by 2:01 AM UTC when all Discover Studio endpoints came back online.

Users in US region environments experienced slowness when loading Discover Studio Dashboards, affecting the Discover Studio / Endpoint dashboard. The incident began at 7:32 PM UTC and was resolved by 8:46 PM UTC, with dashboards loading slowly and reduced responsiveness for some accounts. The issue appeared isolated to US region environments while investigation proceeded. By 8:16 PM UTC a fix had been implemented and monitoring results were being observed.

Qualtrics ran a scheduled maintenance window affecting Discover Studio endpoints across ANZ, FedRAMP, US, Canada, UK, and EU. The maintenance began at 12:01 AM UTC and concluded at 2:01 AM UTC. During that window, users may have experienced temporary access issues or limited visibility when loading Discover Studio dashboards and related endpoints. All Discover Studio endpoints returned to normal after the maintenance window completed.

Users in the Eastern US region experienced distribution delays across Qualtrics channels, including Email, SMS (Text), and Online Panels. The issue began at 10:22 PM UTC and was resolved by 10:41 PM UTC, lasting roughly 19 minutes. The status page indicated a regional distribution issue affecting the Distributions / Email, Distributions / SMS (Text), and Distributions / Online Panels components, causing delivery delays and intermittent access limitations for workflows relying on these channels. A small number of users reported issues during the window, and service returned to normal once the fault was addressed.

Qualtrics experienced a brief disruption where Supplemental Data Source data did not pull into surveys in all regions, potentially leaving survey results incomplete. The issue impacted the Surveys / Survey Taking component across regions, with affected data flows not pulling through for a period of time. Impact began at 2:26 AM UTC and was resolved by 3:12 AM UTC, lasting roughly 45 minutes before normal data processing resumed.

Status updates indicated engineering investigations and remediation, and the Surveys / Survey Taking component returned to normal once supplemental data began pulling again into surveys across all regions.

Qualtrics conducted a scheduled maintenance window affecting Discover Studio dashboards across multiple regions. From 12:11 AM UTC to 2:02 AM UTC, the Discover Studio endpoints: Endpoint, US, Canada, UK, EU, ANZ, and FedRAMP were placed into maintenance, temporarily limiting access to dashboards. The maintenance concluded with all endpoints returning to normal operation by 2:02 AM UTC.

Qualtrics Discover Studio endpoints across all regions briefly entered maintenance, causing a short disruption to Discover Studio dashboards and related functionality. The maintenance began at 12:02 AM UTC and completed at 12:06 AM UTC, lasting about five minutes, after which all endpoints returned to normal operation. The status page updates confirmed the components returned to the up state as the maintenance window ended.

Qualtrics experienced intermittent access to Discover Connectors affecting the Discover Studio / Endpoint in the US and EU regions. Users attempting to connect to data sources or run discovery may have faced failures or delays during the incident. The impact began at 7:21 PM UTC as investigations began to assess scope and regional effects.

Qualtrics responded with investigation and applied a fix at 7:47 PM UTC, followed by ongoing monitoring. Connectivity steadily returned to normal across affected components, with full recovery by 8:47 PM UTC.

Qualtrics conducted a maintenance window affecting Discover Studio dashboards across all endpoints, including Endpoint, US, Canada, UK, EU, ANZ, and FedRAMP. During the window, users may have experienced intermittent access or reduced functionality when loading Discover Studio dashboards.

The maintenance began at 12:02 AM UTC and was resolved by 2:01 AM UTC, with services returning to full operation afterward.

Qualtrics users experienced issues selecting library messages in the Email editor, impacting the Distributions / Email component and disrupting standard messaging in campaigns. The problem hindered inserting library-backed content into emails across regions. The issue began at Jul 15, 2026 9:36 PM UTC and was resolved by Jul 16, 2026 12:41 PM UTC.