Qualtrics Outage History

Qualtrics conducted a scheduled maintenance window impacting seven Discover Studio endpoints across regions including UK, FedRAMP, Canada, EU, ANZ, US, and the base Endpoint. The maintenance began at Feb 23, 2026 1:02 AM UTC and concluded at Feb 23, 2026 3:02 AM UTC, during which access to Discover Studio features could have been limited. The provider posted two status updates during the incident, and all endpoints returned to normal by Feb 23, 2026 3:02 AM UTC.

Qualtrics reported an issue with Dashboard exports across all regions, impacting Visualized Data exports from Qualtrics Dashboards. Users attempting to export dashboards or data visualizations faced failures or degraded performance. The incident began at 12:12 AM UTC and persisted until 5:47 AM UTC, a duration of about 5 hours and 35 minutes. The disruption affected the Dashboards component on a global scale.

Qualtrics issued 2 status updates during the incident to communicate the problem and remediation steps, and the Dashboards component returned to normal when the issue was resolved.

Qualtrics reported a brief degradation of Automated Call Summaries (ACS) generation in the US Region, impacting workflows that rely on ACS. The incident prompted a temporary disruption in ACS-related processing while the issue was being investigated.

Qualtrics experienced degraded Online Review Management for Connect to Google Places ORM Projects across All Regions due to issues with Google's APIs. Ingestion and processing of reviews were disrupted, leading to delays and interruptions in review data flow for users. The issue persisted across regions while Google API problems were investigated, with recovery steps gradually progressing.

Qualtrics Discover Studio endpoints across seven regions were briefly placed in a maintenance state, which impacted surveys for some users. The affected components included Canada, UK, ANZ, EU, and US Discover Studio endpoints, along with the FedRAMP endpoint and the Clarabridge CX Studio endpoint (cxstudio.clarabridge.net). The outage began on Feb 16, 2026 1:01 AM UTC and was resolved by Feb 16, 2026 3:01 AM UTC. A single user reported surveys missing at Illinois State University.

Qualtrics conducted a maintenance window affecting Discover Studio endpoints across seven regions: Canada, UK, EU, ANZ, FedRAMP, US, and the generic Endpoint. During the window, access to Discover Studio dashboards was temporarily unavailable on these endpoints. The maintenance began at 1:01 AM UTC and concluded at 3:01 AM UTC, lasting about 2 hours.

No user reports were observed during the period, and Qualtrics documented the maintenance via their status page, with all endpoints returning to normal operation after the window.

Qualtrics conducted a scheduled maintenance window that affected Discover Studio endpoints across multiple regions, including UK, Canada, EU, ANZ, FedRAMP, and both CX Studio and US endpoints. During the window, users may have experienced intermittent access or degraded dashboard performance while the maintenance was in progress. The Qualtrics status page reflected this with a Discover Maintenance message and updates indicating the maintenance was in progress.

Qualtrics experienced a regional issue affecting Dashboards in the Eastern US region, causing dashboards to fail to load or display data for users in that area. The outage began at Jan 29, 2026 7:26 PM UTC and was resolved by Jan 30, 2026 5:31 PM UTC, lasting about 22 hours and 5 minutes. During the incident, Qualtrics issued two status updates as it investigated and confirmed recovery, with the problem limited to the Dashboards component in the Eastern US region.

Qualtrics experienced delays in contact trigger events in the Western US region, affecting the Workflows component. Users relying on timely contact triggers may have seen slower automation and workflow execution during the incident. The issue began around 5:30 AM UTC and prompted an investigation on the Qualtrics status page.

An initial status update at Jan 27, 2026 5:31 AM UTC indicated the issue was being investigated, with delays in contact trigger events impacting the Western US region. A second update at Jan 27, 2026 5:56 AM UTC indicated the issue had been resolved and services returned to normal. The incident lasted about 25 minutes, with two official status updates and the Workflows component being the primary affected area.

Qualtrics conducted a scheduled maintenance window impacting Discover Studio endpoints across seven components: Canada, UK, EU, ANZ, FedRAMP, US, and the CX Studio dashboard. Users may have experienced limited access or intermittent issues connecting to Discover Studio dashboards during the window.

The maintenance began at 1:01 AM UTC and ended at 3:01 AM UTC, lasting approximately 2 hours. The Qualtrics status page issued 2 updates documenting the start and completion of the maintenance.