Qualtrics Outage History

Qualtrics reported a brief disruption to ETL Workflow tasks in the European Region, affecting the Workflows component. ETL task failures, including messages like 'Job cannot be dispatched', began around 3:37 AM UTC. The status page was updated to warn at 3:41 AM UTC and the issue was resolved by 4:41 AM UTC after two official updates. The outage lasted roughly 1 hour and was geographically limited to Europe.

Qualtrics conducted scheduled maintenance on the Discover Studio endpoint (https://cxstudio.clarabridge.net/dashboard/). The maintenance began at 1:02 AM UTC and ended at 3:01 AM UTC, during which access to Discover Studio / Endpoint could be limited. The status page described the event as 'In progress - Scheduled maintenance is currently in progress.'

The incident included two official status updates from Qualtrics, and the service was restored after the maintenance window. The window lasted approximately 1 hour and 59 minutes.

Qualtrics carried out a scheduled maintenance window for the Discover Studio endpoint. The window began at 1:02 PM UTC and the Discover Studio / Endpoint was briefly unavailable during this period, per the status update 'In progress - Scheduled maintenance is currently in progress'. The service was fully restored by 1:31 PM UTC.

The maintenance lasted about 29 minutes and the impact was limited to the Discover Studio / Endpoint, with other Qualtrics services unaffected. The status page published 2 updates documenting the maintenance and restoration.

Qualtrics ran a scheduled maintenance window for the Discover Studio / Endpoint (dashboard at https://cxstudio.clarabridge.net/dashboard/). The maintenance began at 1:11 AM UTC and was resolved by 1:31 AM UTC, lasting roughly 20 minutes. Access to Discover Studio / Endpoint was temporarily unavailable during the window while the maintenance was in progress.

The provider issued 2 status updates during the incident, noting the maintenance and that service would return to normal after completion.

Qualtrics conducted a brief, scheduled maintenance window affecting the Discover Studio / Endpoint at cxstudio.clarabridge.net/dashboard. The maintenance began at Nov 9, 2025 1:01 AM UTC and was completed about 5 minutes later at Nov 9, 2025 1:06 AM UTC. During this window, Discover Studio features may have been temporarily unavailable or limited while the system was serviced.

The provider posted two status updates: the first noting the maintenance was in progress and the second confirming the service had returned to normal. This was classified as a maintenance incident with minimal impact beyond the maintenance window.

Qualtrics XM Directory & Contacts in the Canadian Region briefly experienced a degraded viewing issue affecting recently created or updated contacts. The incident began at Nov 8, 2025 2:16 PM UTC and was resolved by Nov 8, 2025 2:21 PM UTC, lasting about 5 minutes. Qualtrics posted two status updates during the incident—one noting investigation and a subsequent update confirming resolution—limited to the Canadian Region's XM Directory & Contacts component.

Qualtrics XM Directory & Contacts in the Canadian Region experienced a short-lived issue that impacted viewing recently created or updated contacts. The incident began around Nov 8, 2025 1:57 PM UTC and the status page moved to a regional warning at Nov 8, 2025 2:01 PM UTC, with affected users potentially seeing incomplete visibility of new or edited contacts in Canada. The impact was geographically limited to the Canadian Region and did not indicate a global outage. The provider issued 2 status updates during the incident.

Qualtrics completed a scheduled maintenance window for Discover Studio / Endpoint at cxstudio.clarabridge.net/dashboard. The maintenance lasted 31 minutes, from 1:01 PM UTC to 1:32 PM UTC. The provider posted two status updates during the window to communicate progress, and the impact was limited to the Discover Studio / Endpoint component; no other Qualtrics services were affected.

Qualtrics CX Studio experienced intermittent issues affecting Discover Studio dashboards, widgets, access to connectors, and the designer, with some features intermittently unavailable. The incident began around 9:30 PM UTC (4:30 PM EST) and prompted an investigation on the Status page.

Qualtrics issued two status updates during the incident: first at Nov 8, 2025 5:01 AM UTC noting intermittent CX Studio issues and ongoing investigation, and a second at Nov 8, 2025 5:26 AM UTC confirming restoration. The disruption appears to have been brief, with access restored by Nov 8, 2025 5:26 AM UTC. There was no explicit indication of regional impact in the updates.

Qualtrics CX Studio experienced intermittent issues affecting the Discover Studio endpoint, with dashboards, widgets, and access to connectors and the designer potentially unavailable. The incident began at 2:36 AM UTC and was resolved by 4:11 AM UTC, lasting about 1 hour 35 minutes.

The CX Studio status page logged 2 updates during the event, describing the disruption and subsequent recovery of CX Studio features. The issue appeared to be scoped to CX Studio components listed under Discover Studio and did not indicate broader Qualtrics services.