Is Rightscale Down? Current Rightscale Status: archived

Archived Events

Follow the recent outages and downtime for Rightscale in the table below.

Click the screen icon to see the status page screenshot we captured at the time of the incident:

Start Time Type Length Message Details
December 16, 2019 19:04 UTC MAINTENANCE 30 minutes Database maintenance scheduled for Monday 12/16/2019 from 11am to 11:30am PDT on the Sydney shard. In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
December 03, 2019 23:44 UTC WARN 1 day Azure CSP Data Ingest Issues Monitoring - We have deployed the fix and will continue to monitor the data processing. Dec 3, 1...
November 25, 2019 17:29 UTC WARN 1 day Optima Data Stopped after November 22nd 2019 Monitoring - We have corrected the issue and expect to see data up to date in 24-48 hours. We wil...
November 22, 2019 02:44 UTC WARN about 1 hour Emergency database maintenance impacting instance launches in shard 4 Monitoring - A fix has been implemented and we are monitoring the results. Nov 21, 18:56 PST
October 29, 2019 21:39 UTC WARN about 2 hours Launching instances getting delays on Sydney Investigating - We're experiencing issues on launching instances on Sydney at the moment and are ...
October 15, 2019 05:02 UTC WARN about 3 hours Self-Service Disruption in Shard 10 Investigating - We are currently investigating Self-Service disruption in Shard 10. This only aff...
October 08, 2019 16:38 UTC WARN about 2 hours Cloud Management API 1.5 in shard10 is degraded Monitoring - A fix has been implemented and we are monitoring the results. Oct 8, 11:06 PDT
September 05, 2019 18:12 UTC WARN 10 minutes Partially Degraded Service
June 12, 2019 20:54 UTC WARN about 19 hours Issue with importing billing data into Optima Monitoring - We have fixed the issue and will continue to monitor. Jun 12, 16:40 PDT
June 12, 2019 20:44 UTC WARN 7 minutes Issue with importing billing data into Optima Identified - We are currently investigating an issue with importing billing data into Optima that...

Supported Features

We support the following features in our integration with the Rightscale status page. More details about each feature are detailed below.

  • Down Notifications
  • Warn Notifications
  • Differentiates Maintenance Notices
  • Status Overview
  • Status Details
  • Component Status Filtering

Status Page Feature Descriptions

Down Notifications
If Rightscale is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn Notifications
Warn notifications are used when Rightscale is undergoing a non-critical issue like minor service issues, performance degredation, non-core bugs, capacity issues, or problems affecting a small number of users.
Differentiates Maintenance Notices
Rightscale posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Rightscale enters a pre-planned maintenance window, keeping you up to date.
Status Overview
When Rightscale posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
Status Details
When Rightscale has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occurr.
Component Status Filtering
Because Rightscale has several components, each with their individual statuses, StatusGator can differeniate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

FAQ

Is Rightscale down today?

According to its status page Rightscale is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Rightscale is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Rightscale is having issues?

There are two main options: You can check the Rightscale status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Rightscale status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Rightscale status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Rightscale customer support while checking everything on your side. You can also try Tweeting at them via @rightscale on Twitter.