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Supported Features

  • Down notifications
  • Warn notifications
  • Differentiates maintenance notices
  • Status message overview
  • Status message details
  • Component status filtering

Notification Frequency

  • Averages less than 1 per week
  • There were 4 WARN notices last 30 days
  • There were 0 DOWN notices last 30 days

Status History

Monitoring since November 28, 2018

Recent Events

Start Time Type Length Message Details
March 16, 2020 19:49 UTC WARN 25 minutes WhatsApp media messages elevated rate of errors Investigating - We are currently investigating an elevated rate of errors on media messages sent ...
March 12, 2020 17:14 UTC WARN 5 minutes Increased latency on message processing Update - Sunshine Conversations API is back to normal, but a subset of WhatsApp is still being re...
March 12, 2020 16:44 UTC WARN 5 minutes Increased latency on message processing Update - Sunshine Conversations API is back to normal, but a subset of WhatsApp is still being re...
March 12, 2020 14:14 UTC WARN about 2 hours Increased latency on message processing Update - Sunshine Conversations API is back to normal, but a subset of WhatsApp is still being re...
February 05, 2020 01:09 UTC MAINTENANCE about 12 hours WhatsApp Business API Clients upgrade (US region only) In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
February 03, 2020 22:04 UTC MAINTENANCE 40 minutes WhatsApp Business API Clients upgrade (EU region only) Verifying - All WhatsApp Business API clients hosted in the EU region were upgraded from version ...
January 20, 2020 12:59 UTC WARN about 8 hours WhatsApp media messages are unavailable for some customers Update - We are restarting all WhatsApp Business API clients hosted in the US region only. The ro...
December 05, 2019 03:29 UTC WARN 20 minutes WhatsApp Business API clients hosting service is partially degraded in the US region (US-1) Identified - We've observed issues with some WhatsApp Business API clients partially degrading th...
December 04, 2019 15:49 UTC WARN about 6 hours WhatsApp Business API clients hosting service is partially degraded in the US region (US-1) Monitoring - We were able to mitigate the impacts of the second issue. We are currently monitorin...
December 03, 2019 20:24 UTC WARN about 5 hours WhatsApp Business API clients hosting service is partially degraded in the US region (US-1) Update - A fix is being rolled out at the moment. We will post a further update when the rollout ...