Follow the recent outages and downtime for Smooch in the table below.
Start Time |
Type |
Length |
Message |
Details |
---|---|---|---|---|
April 07, 2021 23:04 UTC |
MAINT |
about 12 hours |
WhatsApp Business API Clients Upgrade (US region only) |
See more |
April 06, 2021 19:04 UTC |
MAINT |
about 12 hours |
WhatsApp Business API Clients Upgrade (EU region only) |
See more |
March 29, 2021 23:04 UTC |
MAINT |
about 6 hours |
Sunshine Conversations US and EU regions database maintenance |
See more |
March 15, 2021 13:09 UTC |
MAINT |
about 10 hours |
Sunshine Conversations US and EU platforms maintenance |
See more |
February 22, 2021 14:04 UTC |
MAINT |
about 8 hours |
Sunshine Conversations US platform maintenance |
See more |
2022-05-21 05:26:40 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more |
2022-05-21 05:26:40 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more |
2022-05-21 05:26:40 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more |
2022-05-21 05:26:40 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more |
2022-05-21 05:26:40 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more |
Smooch status, last 24 hours:
Up: 24 hours
Warn: 0 minutes
Down: 0 minutes
Maintenance: 0 minutes
We support the following features in our integration with the Smooch status page:
If Smooch is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when Smooch is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
Smooch posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Smooch enters a pre-planned maintenance window, keeping you up to date.
Since Smooch publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.
When Smooch posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When Smooch has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because Smooch has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Frequently Asked Questions
According to its status page Smooch is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.
StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!
There are two main options: You can check the Smooch status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.
There may be several reasons for that:
We recommend contacting Smooch customer support while checking everything on your side. You can also try Tweeting at them via @smoochlabs on Twitter. Or visit their official status page or website:
We use the official Smooch status page. Here are links to their status page and other helpful links.
Are you experiencing issues with Smooch? Sign up to receive notifications when Smooch publishes outages.
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