Logo

Smooch Status up

Smooch Subscribe to Smooch Status Updates

StatusGator monitors the status pages of more than 430 cloud services and sends you alerts you via email, Slack, SMS, and more.

Enter your email to receive FREE instant notifications when Smooch goes down.

Or, sign up with Slack to receive notifications to your Slack channel.

Sign in with slack@2x

Supported Features

  • Down notifications
  • Warn notifications
  • Differentiates maintenance notices
  • Status message overview
  • Status message details

Notification Frequency

  • Averages less than 1 per week
  • There were 1 WARN notices last 30 days
  • There were 0 DOWN notices last 30 days

Status History

Monitoring since November 28, 2018

Recent Events

Start Time Type Length Message Details
September 17, 2019 18:23 UTC WARN about 3 hours WhatsApp deployments creation using the Web application dashboard Identified - We are investigating issues creating new WhatsApp deployments using the Web applicat...
July 25, 2019 10:41 UTC WARN about 3 hours High latency on the API Monitoring - We applied a fix to mitigate the issue. Latency is now back to normal, only impact w...
June 17, 2019 18:17 UTC WARN 19 minutes Service degradation Monitoring - A fix has been implemented and we are monitoring the results. Jun 17, 14:26 EDT
May 07, 2019 19:26 UTC WARN 5 minutes Experiencing some slowness Investigating - We are experiencing some degraded performance on our main cluster. Our teams are ...
March 28, 2019 19:26 UTC WARN about 1 hour Service Degradation Investigating - We're currently investigating a subset of users experiencing high response times ...
March 11, 2019 16:27 UTC WARN about 1 hour All Systems Operational
January 22, 2019 18:30 UTC DOWN 5 minutes Issues with: Web App, Slack, Helpscout, Zendesk, Email, API, HipChat, Facebook Messenger, LINE, WeChat, Telegram, Twilio SMS, Email, Web Messenger, Viber, and WhatsApp.