Splashtop Outage History

Splashtop conducted a scheduled maintenance window impacting three services: Splashtop remote desktop service (Global), Mirroring360, and the Splashtop web console (my.splashtop.com). The maintenance began at 8:00 AM UTC and completed at 10:00 AM UTC, during which these components were temporarily unavailable. The provider posted two status updates during the incident, noting in-progress maintenance and subsequent restoration of services. The maintenance was resolved with all components returned to operation.

Splashtop remote desktop service experienced intermittent connectivity issues in the Taiwan region, impacting access to remote desktops for users in that area. The outage began at 1:25 AM UTC and was resolved by 1:55 AM UTC, lasting about 30 minutes. During the incident, Splashtop's status page listed a degraded service for the Global remote desktop service as teams investigated the issue, before returning to an operational state.