Splashtop outage history

Splashtop conducted a scheduled maintenance window that affected Mirroring360, the Splashtop remote desktop service (Global), and the Splashtop web console (my.splashtop.com). During this period, users may have experienced temporary access issues across these components. The maintenance began at 8:00 AM UTC and concluded at 10:00 AM UTC, lasting roughly two hours, with all services returning to normal by the end of the window. The impact was global across Splashtop's services.

Splashtop ran a planned maintenance window affecting the Splashtop remote desktop service and the web consoles in the OC and EU regions. During this period, access to these services could be temporarily unavailable while updates were applied to the OC and EU deployments.

The Splashtop service experienced a global outage beginning at 11:00 AM UTC, taking down login to Splashtop apps and my.splashtop.com and impacting five components across EU and Global environments: Splashtop remote desktop service (EU), Mirroring360 service, Splashtop remote desktop service (Global), Splashtop web console (my.splashtop.com), and Splashtop web console in EU (my.splashtop.eu). Users were unable to log in or access the web consoles or start remote sessions during the outage.

StatusGator detected the issue at Feb 26, 2026 10:45 AM UTC, about 15 minutes before Splashtop publicly acknowledged the problem. Splashtop issued 2 official status updates, and the outage was resolved by 11:55 AM UTC, lasting roughly 55 minutes.

During a scheduled maintenance window, Splashtop components Mirroring360 service, Splashtop remote desktop service (Global), and Splashtop web console (my.splashtop.com) were briefly unavailable. The maintenance began at 8:00 AM UTC and concluded at 10:00 AM UTC, lasting about 2 hours. The Splashtop status page showed transitions from up to maintenance and back to up, indicating a controlled maintenance event, and the provider issued 2 status updates during the incident. All affected services were restored by the end of the window.

Splashtop experienced a global outage preventing login and access to remote sessions. The incident affected three components: Mirroring360 service, Splashtop remote desktop service (Global), and the Splashtop web console (my.splashtop.com). The outage began at 7:05 AM UTC and was resolved by 7:35 AM UTC. Engineering teams investigated and restored services, with two status updates issued during the incident. The impact was global, aligning with a stack-wide disruption. User reports were limited during the event.

Splashtop carried out a scheduled maintenance window affecting three components: Mirroring360 service, Splashtop remote desktop service (Global), and Splashtop web console (my.splashtop.com). During the window, services were transitioned to maintenance mode, resulting in temporary access disruption for users.

The maintenance lasted about 2 hours, from 8:05 AM UTC to 10:05 AM UTC. The Splashtop team issued 2 status updates during the incident and, per status page, all services returned to normal after the window. There were no user reports recorded for this maintenance.

Splashtop experienced an intermittent login issue that impacted the Splashtop remote desktop service in the EU and Global deployments. Users attempting to sign in to the Splashtop app could encounter login failures, temporarily restricting access to remote desktops. The issue was first reported around 1:15 AM UTC and the status page moved to a warning at 1:45 AM UTC as investigators worked to determine the cause.

The problem was resolved quickly, with the status returning to normal around 1:55 AM UTC. The outage lasted about 10 minutes and affected two components: Splashtop remote desktop service (EU) and Splashtop remote desktop service (Global). The provider issued two official updates during the incident.

Splashtop conducted a scheduled maintenance window on its EU stack affecting the Splashtop web console in the EU (my.splashtop.eu) and the Splashtop remote desktop service (EU). The maintenance began at 2:00 AM UTC and was completed by 4:00 AM UTC, lasting about 2 hours. The status page showed a transition from up to maintenance during this window and then back to up once maintenance concluded.

No user reports were observed during the period. After the maintenance, the EU web console and EU remote desktop service returned to normal operation.

Splashtop reported a global outage beginning at 12:20 AM UTC that intermittently prevented login and remote sessions. The disruption affected three components: Splashtop remote desktop service (Global), Splashtop web console (my.splashtop.com), and the Mirroring360 service, causing login failures and unresponsive remote control for users attempting to start or manage sessions. Reports covered users across multiple regions, including Minneapolis, Auckland, Singapore, Sydney, and Montreal.

Splashtop's status page documented the incident as an active investigation and then recovery as affected services came back online. The outage lasted approximately 4 hours and 25 minutes, with two official status updates, and was resolved by 4:45 AM UTC.

A scheduled global maintenance window affected three core Splashtop services: Splashtop web console (my.splashtop.com), Mirroring360, and Splashtop remote desktop service (Global). The maintenance began at Jun 8, 2025 7:00 AM UTC and concluded at Jun 8, 2025 9:00 AM UTC, with these components shown as in maintenance during the window. The status page indicated the maintenance as in progress and later updated users as the services returned to normal. The provider issued 2 status updates over the course of the maintenance, after which all components returned to an up state.