Is Thomson Reuters Legaltech Platform down?
Current Thomson Reuters Legaltech Platform status is UP

We checked the official Thomson Reuters Legaltech Platform Status Page 2 min. 7 sec. ago. Learn more
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Recent Thomson Reuters Legaltech Platform Outages and Issues

Follow the recent outages and downtime for Thomson Reuters Legaltech Platform in the table below.

Start Time

Type

Length

Message

Details

May 17, 2023 10:07 UTC

WARN

1 day

Issue with search functionality for UK hosted customers.

See more
Start Time

May 17, 2023 10:07 UTC

Type WARN
Affected Components

UK - HighQ (Collaborate)

EMEA - HighQ (Collaborate)

Message

Issue with search functionality for UK hosted customers.

May 16, 2023 11:00 UTC

MAINT

about 2 hours

Potential for performance issues across some customer instances.

See more
Start Time

May 16, 2023 11:00 UTC

Type MAINT
Affected Components

USA - HighQ (Publisher)

USA - HighQ (Collaborate)

Message

Potential for performance issues across some customer instances.

May 15, 2023 21:00 UTC

MAINT

about 11 hours

Potential for performance issues across some customer instances.

See more
Start Time

May 15, 2023 21:00 UTC

Type MAINT
Affected Components

UK - HighQ (Publisher)

CAN - HighQ (Collaborate)

EMEA - HighQ (Publisher)

EMEA - HighQ (Collaborate)

USA - HighQ (Publisher)

CAN - HighQ (Publisher)

USA - HighQ (Collaborate)

UK - HighQ (Collaborate)

Message

Potential for performance issues across some customer instances.

May 15, 2023 09:40 UTC

WARN

5 minutes

Contract Express template access

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Start Time

May 15, 2023 09:40 UTC

Type WARN
Affected Components

USA - HighQ (Collaborate)

APAC - HighQ (Collaborate)

EMEA - HighQ (Collaborate)

UK - HighQ (Collaborate)

Message

Contract Express template access

May 15, 2023 09:10 UTC

WARN

30 minutes

Problems with SSO for a number of customers

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Start Time

May 15, 2023 09:10 UTC

Type WARN
Affected Components

USA - HighQ (Collaborate)

APAC - HighQ (Collaborate)

EMEA - HighQ (Collaborate)

UK - HighQ (Collaborate)

Message

Problems with SSO for a number of customers

2023-05-29 16:12:47 UTC UTC

STATUS

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2023-05-29 16:12:47 UTC UTC

STATUS

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2023-05-29 16:12:47 UTC UTC

STATUS

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2023-05-29 16:12:47 UTC UTC

STATUS

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2023-05-29 16:12:47 UTC UTC

STATUS

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StatusGator has 10 months of Thomson Reuters Legaltech Platform status history.

Thomson Reuters Legaltech Platform Components and Services

View details of the current Thomson Reuters Legaltech Platform status below.

Name

Status

Details

Thomson Reuters Legaltech Platform Contract Express

UP See more

Thomson Reuters Legaltech Platform HighQ (Collaborate)

UP See more

Thomson Reuters Legaltech Platform HighQ (Publisher)

UP See more

Thomson Reuters Legaltech Platform West KM

UP See more

No outages or status changes in the last 24 hours

Thomson Reuters Legaltech Platform status, last 24 hours:

5:00 PM
11:00 PM
5:00 AM
11:00 AM
5:00 PM
5:00 PM
5:00 AM
5:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Instant enriched data from
2,750 status pages

About Our Thomson Reuters Legaltech Platform Status Page Integration

Thomson Reuters Legaltech Platform is a Legal solution that StatusGator has been monitoring since August 2022. Over the past 10 months, we have collected data on on more than 91 outages that affected Thomson Reuters Legaltech Platform users. When Thomson Reuters Legaltech Platform publishes downtime on their status page, they do so across 22 components and 7 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Thomson Reuters Legaltech Platform to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular legal services monitored on our platform. We've sent more than 100 notifications to our users about Thomson Reuters Legaltech Platform incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Thomson Reuters Legaltech Platform is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Thomson Reuters Legaltech Platform is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Thomson Reuters Legaltech Platform posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Thomson Reuters Legaltech Platform enters a pre-planned maintenance window, keeping you up to date.

Thomson Reuters Legaltech Platform does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate Thomson Reuters Legaltech Platform maintenance events into your unified calendar.

When Thomson Reuters Legaltech Platform posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

At this time, we do not collect detailed status updates from the Thomson Reuters Legaltech Platform status page. If you need this capability, please be sure to reach out.

Because Thomson Reuters Legaltech Platform has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Thomson Reuters Legaltech Platform down today?

According to its status page Thomson Reuters Legaltech Platform is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Thomson Reuters Legaltech Platform is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Thomson Reuters Legaltech Platform is having issues?

There are two main options: You can check the Thomson Reuters Legaltech Platform status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Thomson Reuters Legaltech Platform status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Thomson Reuters Legaltech Platform status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Thomson Reuters Legaltech Platform customer support while checking everything on your side. You can also try Tweeting at them via @westlaw on Twitter. Or visit their official status page or website:

Where do you get the official Thomson Reuters Legaltech Platform status?

We use the official Thomson Reuters Legaltech Platform status page. Here are links to their status page and other helpful links.

Thomson Reuters Legaltech Platform Down?

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