Is Zendesk API down?
Current Zendesk API status is UP

We checked the official Zendesk API Status Page 3 min. 40 sec. ago. Learn more
Having a problem? Help Allie Gator keep this page accurate!

Report an Issue

Stay informed of future downtime with dashboards and notifications

Recent Zendesk API Outages and Issues

Follow the recent outages and downtime for Zendesk API in the table below.

Start Time

Type

Length

Message

Details

April 25, 2024 08:31 UTC

DOWN

30 minutes

Issues with deals, leads and contacts not loading in Sell

See more
Start Time

April 25, 2024 08:31 UTC

Type DOWN
Affected Components

Sell - Web Interface

Sell - Mobile Synchronization

Sell - Email Service

Sell - Voice Service

Sell - Data Import Service

Sell - Search Service

Sell - Misc

Sell - Apps

Sell - Zendesk Advocacy Widget (via sell)

Sell - API

Sell - Apps Marketplace

Message

Issues with deals, leads and contacts not loading in Sell

Details

We are investigating reports of deals, leads and contacts not loading in Sell for customers across multiple Pods. We will provide more information as it becomes available

April 22, 2024 14:56 UTC

DOWN

about 2 hours

No sound on new Talk calls

See more
Start Time

April 22, 2024 14:56 UTC

Type DOWN
Affected Components

Talk - Text Messages

Talk - Inbound Calls

Talk - Outbound Calls

Talk - Call Recordings / Transcriptions

Talk - API

Talk - Zendesk Advocacy Widget (via talk)

Talk - Call Greetings

Talk - Digital Calls

Talk - Misc

Talk - Talk Settings

Message

No sound on new Talk calls

Details

We are currently investigating an issue where Talk customers are not able to hear their users on inbound or outbound calls. We will provide another update shortly

March 21, 2024 02:01 UTC

WARN

about 1 month

Issues with favicon indexing in Google

See more
Start Time

March 21, 2024 02:01 UTC

Type WARN
Affected Components

Support - Macros

Support - Social Channels

Support - Sell (via Support)

Support - Apps Marketplace

Support - Ticketing

Support - Views

Support - Triggers & Automations

Support - SLAs

Support - Mobile Apps

Support - Support SDK

Support - Web Widget

Support - Misc

Support - API

Support - Apps

Support - Explore (via Support)

Support - Sunshine (via Support)

Support - Agent Workspace (via Support)

Support - Zendesk Advocacy Widget (via support)

Support - Agent Experience

Support - Sunco (via Support)

Support - Search

Support - Email

Support - Chat (via Support)

Support - Talk (via Support)

Message

Issues with favicon indexing in Google

Details

Our team has been working tirelessly to identify a potential fix for the ongoing favicon display issues that have been affecting various search engine results for multiple customers’ Help Centers. We are currently finalizing the details of a possible fix and, pending a thorough review, we aim to deploy it by tomorrow. While we continue testing its effectiveness, we remain cautiously optimistic. We will keep you informed of any new developments. We appreciate your continued patience and cooperation as we diligently work to resolve this issue.

March 20, 2024 21:02 UTC

WARN

about 5 hours

Incorrect "failed payment" errors and Issues with favicon indexing in Google

See more
Start Time

March 20, 2024 21:02 UTC

Type WARN
Affected Components

Support - Macros

Support - Social Channels

Support - Sell (via Support)

Support - Search

Support - Email

Support - Chat (via Support)

Support - Talk (via Support)

Support - Explore (via Support)

Support - Sunshine (via Support)

Support - Agent Workspace (via Support)

Support - Ticketing

Support - Views

Support - Triggers & Automations

Support - SLAs

Support - Mobile Apps

Support - Support SDK

Support - Web Widget

Support - Misc

Support - API

Support - Apps

Support - Apps Marketplace

Support - Zendesk Advocacy Widget (via support)

Support - Agent Experience

Support - Sunco (via Support)

Message

Incorrect "failed payment" errors and Issues with favicon indexing in Google

Details

We are investigating reports of customers receiving an incorrect "failed payment" error despite their accounts being in good standing. We will provide another update when we have more information to share.

March 13, 2024 23:21 UTC

DOWN

7 days

Guide ticket forms not loading, Issues with favicon indexing in Google, and Merge organization (beta) feature temporarily disabled

See more
Start Time

March 13, 2024 23:21 UTC

Type DOWN
Affected Components

Guide - Articles / Knowledge Base

Guide - Community

Guide - API

Guide - Search

Guide - Misc

Guide - Zendesk Advocacy Widget (via guide)

Message

Guide ticket forms not loading, Issues with favicon indexing in Google, and Merge organization (beta) feature temporarily disabled

Details

The issue causing Guide ticket forms to not load properly continues to be investigated by our technical teams. We will provide another update when we have new information to share.

2024-04-27 12:34:01 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-04-27 12:34:01 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-04-27 12:34:01 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-04-27 12:34:01 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-04-27 12:34:01 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

Sign Up for More Zendesk API History

StatusGator has over 7 years of Zendesk API status history.

No outages or status changes in the last 24 hours

Zendesk API status, last 24 hours:

1:00 PM
7:00 PM
1:00 AM
7:00 AM
1:00 PM
1:00 PM
1:00 AM
1:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

Instant enriched data from
3,580 status pages

About Our Zendesk API Status Page Integration

Zendesk API is a CRM solution that StatusGator has been monitoring since January 2017. Over the past over 7 years, we have collected data on on more than 10,152 outages that affected Zendesk API users. When Zendesk API publishes downtime on their status page, they do so across 93 components and 10 groups using 3 different statuses: up, warn, and down which we use to provide granular uptime metrics and notifications.

More than 500 StatusGator users monitor Zendesk API to get notified when it's down or has an outage. This makes it one of the most popular crm services monitored on our platform. We've sent more than 182,100 notifications to our users about Zendesk API incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Zendesk API is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Zendesk API is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Zendesk API does not post separate notifications for planned maintenance work so we are unable to send notifications when maintenance windows begin. If you need Zendesk API maintenance notifications, please email us.

Zendesk API does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate Zendesk API maintenance events into your unified calendar.

When Zendesk API posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Zendesk API has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Zendesk API has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Can’t find your question? Email us to arrange a time to discuss. We’d love to chat!

Zendesk API Down?

Are you experiencing issues with Zendesk API? Sign up to receive notifications when Zendesk API publishes outages.

Zendesk API Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 3,580 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

Looking for recent downtime and outages of Zendesk API?

Sign up for StatusGator and see all historical information about Zendesk API outages and performance issues. Get free, instant notifications when Zendesk API goes down.