Last checked from Zendesk Chat (via Support) official status page 2 min. 54 sec. ago
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Report an issueThis chart represents Zendesk Chat (via Support) service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Zendesk Chat (via Support) status data.
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We've been monitoring Zendesk Chat (via Support) outages since January 7, 2017. Here's the history of service outages we've observed from the Zendesk Chat (via Support) Status Page
Follow the recent outages and downtime for Zendesk Chat (via Support) in the table below.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
Support - SLAs processing delayed on pod25
|
2h 55m |
Down
|
|
|
Delay in ticket creation from messaging for some customers on POD 28
|
30m |
Warn
|
|
|
Potential email processing delays for customers on Pod 29
|
22d 20m |
Warn
|
|
|
Potential email processing delays for customers on Pod 29
|
10m |
Warn
|
|
|
Partial Products degradation
|
55m |
Warn
|
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Start monitoring for freeZendesk Chat (via Support) is a CRM solution that StatusGator has been monitoring since January 2017. Over the past almost 8 years, we have collected data on on more than 10,253 outages that affected Zendesk Chat (via Support) users. When Zendesk Chat (via Support) publishes downtime on their status page, they do so across 98 components and 11 groups using 3 different statuses: up, warn, and down which we use to provide granular uptime metrics and notifications.
More than 500 StatusGator users monitor Zendesk Chat (via Support) to get notified when it's down or has an outage. This makes it one of the most popular crm services monitored on our platform. We've sent more than 189,300 notifications to our users about Zendesk Chat (via Support) incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
If Zendesk Chat (via Support) is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when Zendesk Chat (via Support) is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
Zendesk Chat (via Support) does not post separate notifications for planned maintenance work so we are unable to send notifications when maintenance windows begin. If you need Zendesk Chat (via Support) maintenance notifications, please email us.
When Zendesk Chat (via Support) posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When Zendesk Chat (via Support) has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because Zendesk Chat (via Support) has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
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