Is Zendesk Third-Party Channels down?
Current Zendesk Third-Party Channels status is UP

We checked the official Zendesk Third-Party Channels Status Page 2 min. 57 sec. ago. Learn more
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Recent Zendesk Third-Party Channels Outages and Issues

Follow the recent outages and downtime for Zendesk Third-Party Channels in the table below.

Start Time

Type

Length

Message

Details

April 03, 2024 18:46 UTC

WARN

about 3 hours

WhatsApp message failures and delays

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Start Time

April 03, 2024 18:46 UTC

Type WARN
Affected Components

Sunshine Conversations - Hosted WhatsApp API Clients

Sunshine Conversations - Third-Party Channels

Message

WhatsApp message failures and delays

Details

We are receiving reports of issues sending and receiving messages via Messaging through Sunshine Conversations for customers on all pods. Further updates will be posted shortly.

March 27, 2024 03:36 UTC

DOWN

about 1 hour

WhatsApp message delivery failures in Agent Workspace (Support)

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Start Time

March 27, 2024 03:36 UTC

Type DOWN
Affected Components

Sunshine Conversations - Dashboard

Sunshine Conversations - Core API & Webhooks

Sunshine Conversations - Hosted WhatsApp API Clients

Sunshine Conversations - SDKs

Sunshine Conversations - Third-Party Channels

Sunshine Conversations - Misc

Message

WhatsApp message delivery failures in Agent Workspace (Support)

Details

We have received reports of WhatsApp message delivery failures resulting in messaging and ticket creation issues for customers in Agent Workspace (Support). Our service provider is investigating the issue. An update will be provided when we have more to share. Thank you.

March 11, 2024 17:46 UTC

WARN

15 days

Merge organization (beta) feature temporarily disabled

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Start Time

March 11, 2024 17:46 UTC

Type WARN
Affected Components

Sunshine Conversations - Dashboard

Sunshine Conversations - Hosted WhatsApp API Clients

Sunshine Conversations - SDKs

Sunshine Conversations - Third-Party Channels

Sunshine Conversations - Misc

Sunshine Conversations - Core API & Webhooks

Message

Merge organization (beta) feature temporarily disabled

Details

Due to a recently introduced software defect that has caused some closed tickets to be unintentionally be updated, we have temporarily disabled the merge organization feature (beta). We will provide an update once we're able to identify the root cause and fix the underlying issue, until then the merge organization feature will remain disabled indefinitely.

March 11, 2024 15:21 UTC

DOWN

about 2 hours

Increased latency on Sunshine Conversations and Messaging and Merge organization (beta) feature temporarily disabled

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Start Time

March 11, 2024 15:21 UTC

Type DOWN
Affected Components

Sunshine Conversations - SDKs

Sunshine Conversations - Third-Party Channels

Sunshine Conversations - Misc

Sunshine Conversations - Dashboard

Sunshine Conversations - Hosted WhatsApp API Clients

Sunshine Conversations - Core API & Webhooks

Message

Increased latency on Sunshine Conversations and Messaging and Merge organization (beta) feature temporarily disabled

Details

We have identified an issue that is causing increased latency on Sunshine Conversations and Messaging for some customers globally. Our teams are investigating and we will provide further updates when we have new information to share.

March 05, 2024 18:31 UTC

WARN

6 days

Merge organization (beta) feature temporarily disabled

See more
Start Time

March 05, 2024 18:31 UTC

Type WARN
Affected Components

Sunshine Conversations - Third-Party Channels

Sunshine Conversations - Hosted WhatsApp API Clients

Message

Merge organization (beta) feature temporarily disabled

Details

Due to a recently introduced software defect that has caused some closed tickets to be unintentionally be updated, we have temporarily disabled the merge organization feature (beta). We will provide an update once we're able to identify the root cause and fix the underlying issue, until then the merge organization feature will remain disabled indefinitely.

2024-04-26 10:14:54 UTC UTC

STATUS

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2024-04-26 10:14:54 UTC UTC

STATUS

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2024-04-26 10:14:54 UTC UTC

STATUS

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2024-04-26 10:14:54 UTC UTC

STATUS

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2024-04-26 10:14:54 UTC UTC

STATUS

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Sign Up for More Zendesk Third-Party Channels History

StatusGator has over 7 years of Zendesk Third-Party Channels status history.

No outages or status changes in the last 24 hours

Zendesk Third-Party Channels status, last 24 hours:

11:00 AM
5:00 PM
11:00 PM
5:00 AM
11:00 AM
11:00 AM
11:00 PM
11:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

Zendesk Third-Party Channels Outage and Status History

We've been monitoring Zendesk Third-Party Channels outages since January 7, 2017.
Here's the history of service outages we've observed from the Zendesk Third-Party Channels Status Page:

Instant enriched data from
3,580 status pages

About Our Zendesk Third-Party Channels Status Page Integration

Zendesk Third-Party Channels is a CRM solution that StatusGator has been monitoring since January 2017. Over the past over 7 years, we have collected data on on more than 10,152 outages that affected Zendesk Third-Party Channels users. When Zendesk Third-Party Channels publishes downtime on their status page, they do so across 93 components and 10 groups using 3 different statuses: up, warn, and down which we use to provide granular uptime metrics and notifications.

More than 500 StatusGator users monitor Zendesk Third-Party Channels to get notified when it's down or has an outage. This makes it one of the most popular crm services monitored on our platform. We've sent more than 182,100 notifications to our users about Zendesk Third-Party Channels incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Zendesk Third-Party Channels is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Zendesk Third-Party Channels is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Zendesk Third-Party Channels does not post separate notifications for planned maintenance work so we are unable to send notifications when maintenance windows begin. If you need Zendesk Third-Party Channels maintenance notifications, please email us.

Zendesk Third-Party Channels does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate Zendesk Third-Party Channels maintenance events into your unified calendar.

When Zendesk Third-Party Channels posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Zendesk Third-Party Channels has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Zendesk Third-Party Channels has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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