Last checked from Support Portal official status page 54 sec. ago
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Report an issueThis chart represents Support Portal service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Support Portal status data.
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We've been monitoring Support Portal outages since November 10, 2019. Here's the history of service outages we've observed from the Support Portal Status Page
Follow the recent outages and downtime for Support Portal in the table below.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
Chat Support Down
|
17h 50m |
Warn
|
|
|
Some products are hard down
|
1h 10m |
Down
|
|
|
Unable to raise support tickets via Support Portal
|
1h 11m |
Down
|
|
|
Support Portal will be undergoing maintenance
|
1h 45m |
Warn
|
|
|
Support Portal will be undergoing maintenance
|
2h 50m |
Maint
|
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Stay updated with instant alerts for Support Portal outages by signing up now!
Features covering most of your needs in monitoring and communicating outages or downtime.
StatusGator monitors over 4,000 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.
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StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.
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Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.
Start monitoring for freeSupport Portal is a Productivity solution that StatusGator has been monitoring since November 2019. Over the past about 5 years, we have collected data on on more than 215 outages that affected Support Portal users. When Support Portal publishes downtime on their status page, they do so across 13 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
Many StatusGator users monitor Support Portal to get notified when it's down, is under maintenance, or has an outage. We've sent more than 200 notifications to our users about Support Portal incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
If Support Portal is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when Support Portal is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
Support Portal posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Support Portal enters a pre-planned maintenance window, keeping you up to date.
When Support Portal posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When Support Portal has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because Support Portal has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Stay updated with instant alerts for Support Portal outages by signing up now!
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