Follow the recent outages and downtime for Support Portal in the table below.
Start Time |
Type |
Length |
Message |
Details |
|||||
---|---|---|---|---|---|---|---|---|---|
April 05, 2024 23:21 UTC |
DOWN |
about 1 hour |
Unable to raise support tickets via Support Portal |
See more
|
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December 16, 2023 23:56 UTC |
WARN |
about 2 hours |
Support Portal will be undergoing maintenance |
See more
|
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December 16, 2023 21:06 UTC |
MAINT |
about 3 hours |
Support Portal will be undergoing maintenance |
See more
|
|||||
April 13, 2023 15:01 UTC |
WARN |
about 8 hours |
Atlassian Support is slow / not loading pages. Customers may be impacted when creating tickets. |
See more
|
|||||
March 15, 2023 15:01 UTC |
WARN |
29 minutes |
Support tickets are erroneously reported as 'Resolved' |
See more
|
|||||
2024-04-13 19:10:27 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more | |||||
2024-04-13 19:10:27 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more | |||||
2024-04-13 19:10:27 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more | |||||
2024-04-13 19:10:27 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more | |||||
2024-04-13 19:10:27 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more |
Sign Up for More Support Portal History
StatusGator has over 4 years of Support Portal status history.
Support Portal status, last 24 hours:
Up: 24 hours
Warn: 0 minutes
Down: 0 minutes
Maintenance: 0 minutes
We've been monitoring Support Portal outages since November 10, 2019.
Here's the history of service outages we've observed from the Support Portal Status Page:
Support Portal is a Productivity solution that StatusGator has been monitoring since November 2019. Over the past over 4 years, we have collected data on on more than 205 outages that affected Support Portal users. When Support Portal publishes downtime on their status page, they do so across 13 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
Many StatusGator users monitor Support Portal to get notified when it's down, is under maintenance, or has an outage. We've sent more than 200 notifications to our users about Support Portal incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
If Support Portal is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when Support Portal is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
Support Portal posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Support Portal enters a pre-planned maintenance window, keeping you up to date.
Since Support Portal publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.
When Support Portal posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When Support Portal has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because Support Portal has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
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